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At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.</li><li>Receive and screen inbound calls for both American Career College and West Coast University.&nbsp; Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly.</li><li>Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation.&nbsp;</li><li>Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.&nbsp;</li><li>Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.</li><li>Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward.</li><li>Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.</li></ul>Your Experience Includes:<ul><li>Minimum 2 years’ experience preferred.</li><li>Customer Service experience.</li><li>A minimum of one to two years’ experience as a Call Center, Customer Service Representative, receptionist, or office related position.</li><li>Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.</li><li>Telephone Auto Dialing System experience preferred.</li></ul>Education:<ul><li>High School Graduate or equivalent required.</li></ul>

American Career College

Call Center Representative, Full Time

Call Center Representative (Part Time)

The hiring range for this role is: &nbsp;$230,000.00 - $250,000.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Synergie Medication Collective is a new medication contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies to serve both Blues and select independent health plans. Synergie is focused on improving affordability and access to costly medical benefit drugs — ones that are injected or infused by a health care professional in a clinical setting — for nearly 100 million Americans. The Vice President, Trade Negotiator of Synergie Medication Collective, in collaboration with the Chief Trade Relations Officer and Head of Medical Trade Relations, will negotiate contracts and maintain relationships with pharmaceutical manufacturers for the GPO. The VP Trade Negotiator will have significant experience in negotiating contracts and relationship management with pharmaceutical manufacturers. The leader will work to leverage the assets that currently exist within the Blue System and through the leadership and management of a larger organization to maximize scale in support of driving better costs for members. This position will report to the Head of Medical Trade Relations and will be a critical member of the executive leadership team. This initiative is nothing less than transformative, with the goals of positioning the BCBS health plans to deliver on the quadruple aim in health care (service, access, quality, and affordability). We are looking for someone passionate about transforming health care, building, and growing an organization and collaborating on future innovation.Responsibilities include but are not limited to:<ul><li>Lead and manage high-stakes negotiations with pharmaceutical manufacturers, wholesalers, and other suppliers to secure favorable terms and pricing including VBA’s and cell and gene therapies</li><li>Develop and implement comprehensive negotiation strategies that align with the organization's goals and objectives.</li><li>Build and maintain strong relationships with key stakeholders, including suppliers, manufacturers, and internal teams.</li><li>Analyze market trends, pricing data, and competitive intelligence to inform negotiation strategies and decisions.</li><li>Collaborate with cross-functional teams, including legal, finance, and operations, to ensure successful contract execution and compliance.</li><li>Monitor and evaluate the performance of negotiated agreements, making adjustments as necessary to optimize outcomes.</li><li>Provide leadership and mentorship to the negotiation team, fostering a culture of excellence and continuous improvement.</li><li>As a leader, partner with Synergie teams to develop, review, and align strategies and negotiate with pharmaceutical manufacturers; collaborate on rebate bid analysis and rebate agreement process to ensure alignment with corporate goals, performance standards and expected outcomes</li><li>Partner with the Head of Trade Relations and Chief Trade Relations Officer in the development and implementation of strategic initiatives and collaborate with key internal teams to create program/product value to clients, members, providers, and pharmaceutical manufacturers</li><li>Work closely with Synergie teams, related to medical policy and drug list development, pharmaceutical manufacturer programs and contracts, and ongoing evaluation of drug therapy classes for rebate and other financial opportunities; ensure effective communication and strategic collaboration within GPO</li><li>Represent Synergie’s objectives and perspective to external partners (i.e., pharmaceutical manufacturers, clients, others) and communicate to ensure understanding of mutual objectives</li><li>Ensure manufacturers’ products are brought forth internally to evaluate rebate and management opportunities for Synergie’s business</li><li>Serve as a department resource for escalated client issues, contract analysis, and contract language needs in rebate contracting</li><li>Represent Trade Relations on committees to identify net-cost effective policy opportunities; support client alignment and adoption of strategies; assure communication with committee members</li><li>Other duties as assigned</li></ul>Required Education, Certifications and Experience:<ul><li>Bachelor’s degree in business, healthcare management or other related field of study or equivalent combination of education and/or related work experience; HS diploma or GED is required</li><li>10-15 years of related work experience in pharmacy benefit management (PBM), pharmaceutical payer contracting, and/or analytical contracting.</li><li>Must be eligible to work in the United States without need for work visa or residency sponsorship.</li><li>Excellent verbal and written presentation skills</li><li>Ability to establish rapport and build relationships at all levels within an organization</li><li>Expert negotiation and influencing skills</li><li>Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint</li></ul>Preferred Qualifications:<ul><li>MBA, other graduate work, or equivalent training and/or experience</li><li>Experience within the PBM industry, Medicaid, Medicare, and health plans</li><li>Experience with contract language and risk mitigation concepts</li></ul>Minimum Physical Job Requirements:<ul><li>Ability to travel up to 25% of the time</li><li>Constantly required to sit, use hands to handle or feel, talk and hear</li><li>Frequently required to reach with hands and arms</li><li>Occasionally required to stand, walk and stoop, kneel, and crouch</li><li>Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds</li><li>Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus</li></ul>Reporting Structure:<ul><li>Reports to the Chief Trade Relations Officer</li></ul>#LI-Remote

Blue Cross Blue Shield Association

Vice President, Trade Negotiator - Synergie Medication Collective

Job Description Summary: This role identifies and proactively develops policy recommendations that further the BCBS mission and drive solutions. Identifies and analyzes proposed regulatory and legislative initiatives at the federal and state level which present significant implications to BCBS Plans' members and clients. Identifies policy questions, advances meaningful policy solutions, and builds consensus with BCBS Plans and stakeholder allies on high-profile issues. Prepares formal comments regarding recommended policies and communicates key updates from BCBSA and federal/state policymakers to BCBS Plans. Leads BCBS Plan workgroups to advance corporate goals for assigned programs and/or issues. Works closely with BCBSA leadership to develop strategy around regulatory and legislative priorities for engagement with the White House, Administration, Congress and other key stakeholders in Washington. A strong knowledge of the Medicare Advantage program and Medicare payment systems required with the ability to demonstrate expertise in these areas and apply this knowledge to policy analysis and development.Responsibilities include but are not limited to:<ul><li>Leads the development of effective, consensus-based policy recommendations to promote BCBSA and BCBS Plan objectives at both state and federal levels. Manages the review of legislation and regulations to identify and provide feedback to policymakers and staff on strategic and business considerations. Develops advocacy documents to support these activities, including key messaging, one-pagers, and briefing materials. Provides policy support for coalitions, third-party inquiries and internal business partners on select focus areas. Brings forward new ideas and strategic thinking to promote BCBSA priorities and objectives.</li><li>Leads projects within assigned regulatory and legislative focus areas, including the identification of key business issues, legislative or regulatory analysis. Develops comment letters and resources for policymakers and educational materials for BCBS Plans. Produces bill summaries, policy analysis and memos on key issues and BCBSA positions for use by Plans. Leads BCBSA and Plan meetings to inform staff of key issues and actions taken by P&amp;A staff. Responsible for researching and developing responses to Plan inquiries.</li><li>Leads workgroup and related calls on focus areas. Identifies and communicates key regulatory and legislative activities to internal audiences, BCBS Plans and other external audiences. Collaborates with peers and others on BCBSA's business/operations team to support synchronized efforts to assess current landscape, identify opportunities for engagement for BCBSA leadership, and assist with implementing a forward-thinking, comprehensive, coordinated, strategy for assigned programs and/or issues.</li><li>Keeps up to date on legislative and regulatory positions and priorities, strategies, federal policymaking activities, external stakeholder positioning, and health care issues generally in order to maintain an understanding of key issues and strategies. May provide policy support to State Affairs team and work with state-based organizations (SBOs). Takes on various health policy projects as assigned.</li><li>Collaborates with BCBS Plan representatives, Policy and Advocacy staff and broader BCBSA staff. Engages with external stakeholders including federal policymakers and third-party representatives as appropriate.</li><li>Ensures senior management, senior leadership team and BCBS Plan representatives are informed as to pertinent legislative and regulatory developments.</li></ul>The posting range for this position is: $111,878.00-$160,925.77Required Education, Certifications and Experience:Education: <ul><li>Required Bachelor's Degree in Political Science, Public or Health Policy, Business or Public Administration; or equivalent work experience</li><li>Preferred Master's Degree in Health Policy, Public Policy, Health Administration, Public Heath or relevant subject</li></ul>Experience:<ul><li>7+ Years equivalent work experience Required</li></ul> Knowledge Skills and Abilities:<ul><li>Advanced knowledge of health care systems and understanding of legislative and policymaking process.</li><li>Strong communications skills; the ability to communicate effectively and persuasively, both orally and in writing</li><li>Strong planning and organizational skills</li><li>Strong human relations skills; and the ability to work with others in obtaining feedback/input, accomplishing goals, and meeting deadlines</li><li>Sophisticated/strategic thinking to determine how best to influence decision/policy makers</li><li>Comprehensive understanding of health policy issues and the legislative process, as well as experience with policy writing</li><li>Excellent interpersonal skills; demonstrated ability to develop and maintain relationships and influence outcomes</li><li>Excellent verbal and written communication skills, with the ability to identify issues and develop appropriate advocacy recommendations</li><li>Demonstrated ability to manage time and competing priorities</li></ul>Additional Preferred Experience:<ul><li>Experience working on one or more of the following Medicare Advantage policy areas: Stars program, Quality Bonus Payments, Medicare Advantage prescription drug plans, fraud, waste and abuse in Medicare, prior authorization processes and utilization management in Medicare, and telehealth policies.</li><li>Additional experience with Health insurance contracts and payment structures specific to Medicare Value-based care models and affordability initiatives in MedicarePolicy and legislative analysis related to Medicare regulations and legislation</li><li>Prior experience working for a health insurer, Congress, the Administration, or third-party stakeholders focused on Medicare programs is highly desirable. Experience working with public officials or in government is also valued.</li></ul>#LI_HYBRIDThe posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Legislative and Regulatory Senior Policy Program Manager (Medicare Advantage)

The hiring range for this role is: &nbsp;$155,000.00 - $175,000.00This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.Synergie Medication Collective is a new medication contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies to serve both Blues and select independent health plans. Synergie is focused on improving affordability and access to costly medical benefit drugs — ones that are injected or infused by a health care professional in a clinical setting — for nearly 100 million Americans. The Trade Client Strategy Director liaises with Synergie Participants and manages clinical policies to comply with manufacturer contracts, implements Trade strategies and initiatives, and collaborates with and supports Synergie’s Client Relations team for Trade related inquiries. This includes medical and pharmacy drug policies, cross benefit management, and rebate qualification for manufacturer contracts. This position will establish and maintain cross functional partnerships with internal teams to drive the identification, development and successful execution of Synergie’s rebate programs. This position will be the primary Trade point of contact for Synergie’s Participant facing activities and will support clinical decision making at the Participant level to comply with manufacturer contracts.Primary Job Functions<ul><li>Consult with Client Relations team on Trade related inquiries, initiatives, and opportunity pull through with Participants</li><li>Understands downstream impact of rebate and formulary strategy and can convey appropriate messaging to health plan participants for adoption of said strategies and policies</li><li>Has working knowledge of PBM operations and understanding of drug and UM strategy and policy implementation</li><li>Has experience in reading and interpreting pharmaceutical manufacturer drug contracts and understanding how to align terms and conditions and translate into UM policy and criteria</li><li>Manage medical and pharmacy clinical policies with Participants to ensure manufacturer contract compliance</li><li>Collaborate and support Client Relations team for Trade related inquiries from Participants</li></ul>Partner with the following stakeholders:<ul><li>Analytics Team – Collaborate on drug trends and utilization data to inform clinical policy decisions, medical policy and formulary compliance, drug share shift and utilization management strategies</li><li>Client Relations – Serve as Trade’s primary point of contact for all Participant questions on Trade initiatives and manufacturer contracts and escalate issues as needed to Trade’s leadership</li><li>Clinical Team – Liaise with Clinical team to review clinical data and policy requirements as needed </li><li>Invoicing Team – Maintain current library of Participant medical and pharmacy policies and support Invoicing team with manufacturer inquiries regarding clinical policies</li><li>Product Team – Provide medical policy support for manufacturer related contracts including, but not limited to, cell and gene therapies and other outcomes programs ​</li></ul>Education, Experience, and Certification<ul><li>Pharmacy degree and Pharm D. preferred</li><li>5-7 years of related work experience in healthcare, pharmacy benefit management (PBM), utilization management, pharmaceutical contracting, client relations, or analytical contracting</li><li>Must be eligible to work in the United States without need for work visa or residency sponsorship</li><li>Excellent verbal and written presentation skills</li><li>Ability to establish rapport and build relationships at all levels within an organization</li><li>Practical application of clinical data to drive financial value</li><li>Strong business and financial acumen, with advanced proficiency in Excel and PowerPoint</li></ul>Knowledge, Skills, and Abilities<ul><li>Pharmacy residency training or equivalent experience</li><li>Experience within the PBM industry, Medicaid, Medicare, and health plans</li><li>Experience with contract language and risk mitigation concepts</li></ul>Travel Requirements: Up to 10% of the time.Work is generally performed in a remote setting.#LI-Remote

Director Trade Client Strategy - Synergie Medication Collective

This role is responsible for supporting BCBSA's proactive, earned media strategy to advance the organization's strategic objectives, drive coverage of key initiatives, and promote a positive industry and brand narrative. Monitor the press inbox, facilitate real-time responses, and arrange interviews with BCBSA experts. Assemble and distribute morning news clips and alerts to senior executives, while staying informed on industry trends and policy issues. Assist in drafting talking points, press releases, media advisories, and other materials, as well as pitch notes to reporters. Continuously update media lists, use Cision software for distributing advisories, manage media coverage tracking, and handle operations for media events.<li>Monitor press inbox, facilitating real-time responses and interviews with BCBSA experts.</li><li>Assemble and distribute morning news clips and news alerts to senior executives as needed. Monitor industry trends and stay informed on policy issues impacting health care.</li><li>Assist with the drafting of talking points, press releases, media advisories, executive briefing documents and other materials.</li><li>Assist with drafting pitch notes to reporters for introductory meetings, new research, and other messages on BCBSA priorities </li><li>Continuously update and maintain organization media lists. Help identify and elevate opportunities to engage with key reporters on Twitter.</li><li>Use Cision software and newswires (when applicable) to distribute media advisories and press releases.</li><li>Work in partnership with insights and analytics team to manage the tracking and reporting of media coverage.</li><li>Manage operations for media events including materials preparation, assembly of press packets, list building, RSVP tracking and on-site execution.</li>The posting range for this position is: $67,517.00-$93,210.57 Qualifications Education <ul><li>Required Bachelor's Degree communications related or equivalent work experience</li></ul>Experience <ul><li>3+ Years media or relevant experience Required</li></ul> Knowledge Skills and Abilities <li>Written and oral communication and editing skills.Knowledge of AP style.Ability to manage multiple priorities while delivering high-quality results.Demonstrated ability to work flexibly and handle ambiguity.interpersonal skills including the ability to build and maintain strong relationships with the media and other key stakeholders.customer focus and unwavering integrity, with character and behavior that is consistent with the mission and values of the BlueCross BlueShield Brands.Competency to translate technical and complex information into simple, relatable language</li> Extra Posting Information:Media or relevant experienceThe posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Media Relations Specialist

This role is responsible for leading and implementing comprehensive organizational strategies that drive employee engagement and foster a positive work culture. This role will design and oversee programs that enhance the employee experience, improve performance, and cultivate team effectiveness across all levels of the organization. With a strong emphasis on employee engagement, the position will also develop initiatives to increase employee satisfaction and overall organizational effectiveness.<li>Design and execute comprehensive enterprise-wide initiatives that enhance the organizational culture. </li><li>Lead the annual employee engagement survey and manage initiatives aimed at boosting employee engagement, satisfaction, and retention. </li><li>Deploy custom approaches to team-building interventions through consultation with business leadership. </li><li>Oversee the annual performance management process, including goal setting and year-end performance reviews. </li><li>Analyze and measure the impact of organizational development initiatives across the organization. </li>The posting range for this position is: $141,980.00-$204,225.37 Qualifications Education <ul><li>Required Bachelor's Degree </li></ul>Experience <ul><li>10+ Years in organizational development, effectiveness, or communication roles Required</li></ul> Knowledge Skills and Abilities <li>Knowledge of employee and team-based assessments (e.g., StrengthsFinder).Creative mindset, capable of developing innovative solutions and strategies.Strong interpersonal skills, capable of building and maintaining meaningful relationships across all levels of the organization.Ability to assess the effectiveness of various initiatives, ensuring alignment with broader organizational objectives.</li> Extra Posting Information:Ten or more years in organizational development, effectiveness, or communication roles.Experience in designing, implementing, and analyzing employee engagement surveys.Experience designing and leading enterprise-wide performance management initiatives.Experience leading projects or programs with cross-functional teams and leading large-scale enterprise-level initiatives.The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Talent Management Principal Consultant

This position is responsible for identifying, testing, and implementing AI technologies that enhance employee productivity, engagement, and support. This role leads efforts to research emerging tools, collaborate with IT and other business areas while using strategic insight to optimize the employee experience through innovation. on deployment, training and change initiatives to ensure successful adoption of new employee technology. Additionally, this role is responsible for measuring the success of new technology implementations, monitoring performance, and manages vendor and stakeholder relationships to scale effective AI applications across the organization.<li>Design, test, and scale AI pilots that improve employee experience and operational efficiency.</li><li>Lead training and change enablement strategies to support adoption of AI tools.</li><li>Measure impact and optimize AI initiatives using data-driven insights</li><li>Research and evaluate emerging AI technologies </li><li>Manage vendor and stakeholder relationships to scale effective solutions</li><li>Partner with IT and cross-functional teams to implement AI solutions aligned with business goals</li>The posting range for this position is: $141,980.00-$204,225.37 Qualifications Education <ul><li>Required Bachelor's Degree ; or equivalent experience</li></ul>Experience <ul><li>12+ Years Years of experience in HR technology, digital transformation, or AI-related consulting Required</li></ul> Knowledge Skills and Abilities <li>Proven experience leading cross-functional technology initiatives without direct people managementStrong understanding of AI technologies such as chatbots, natural language processing, machine learning, and predictive analyticsDemonstrated ability to influence stakeholders at all levels and drive strategic outcomesExperience with platforms such as Microsoft Copilot, Workday, ServiceNow, or other AI-enabled enterprise toolsSkilled in building partnerships across business units and functions to deliver integrated solutions.Excellent communication, facilitation, and project management skills to guide initiatives from concept to execution.Innovation Mindset with passion for enhancing the employee experience through emerging technologies and continuous innovation</li> Extra Posting Information:Preferred - Professional certification in AIPreferred - Professional certification in HRGeneral knowledge of emerging technologies such as (e.g., NLP, ML, chatbots, predictive analytics)The posted salary range is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.&nbsp; We may ultimately pay more or less than the hiring range andthis hiringrange may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs.&nbsp;This job is also eligible for annual bonusincentivepay.We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

AI Enablement Principal Consultant

Client Service Representative Quality Team Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Charitable Planning Associate to work in Westlake, TX. The primary goal of the Quality Specialist is to ensure the accuracy and completion of all transactions processed by the Fidelity Charitable Service Delivery team. This role will support Service Delivery in its mission to improve processes, measure capability, and drive performance. The Expertise We’re Looking For <ul> <li>Bachelor’s degree or equivalent experience in a related field </li><li>1-2 years of work experience, including demonstrated success working in a fast-paced environment </li><li>Financial Services experience preferred </li><li>Experience within the quality field </li><li>Understanding of analytical tools for process improvement; Six Sigma and Lean </li></ul> The Purpose of Your Role In this role, you will be part of the Service Delivery team and support the execution of Fidelity Charitable’s operations strategy. This position exists to mitigate risk, create efficiencies and provide quality analysis to our operations teams. The primary role is to identify errors in daily processing and analyze available data to prevent future errors from occurring. The Skills You Bring Your ability to be a self-starter with a high degree of ownership and accountability for results, and ability to take initiative, learn quickly and think independently will enable Service Delivery to reduce risk and enhance the customer experience. Your flexibility and adaptability will enable you to react constructively and with a positive demeanor to multiple and shifting priorities, unexpected events and seasonal demands. Your strong communication and interpersonal skills will drive collaboration with internal and external business partners to help create and implement solutions. Your attention to detail and inquisitive nature will be key in helping you problem solve. The Value You Deliver <ul> <li>Review transactions and work items to determine accuracy. Ability to code and concisely capture the details regarding the review to enable trending and further analysis. </li><li>Apply the appropriate business tools to identify and gather samples as outlined in Quality Management plan. </li><li>Perform testing of samples using the appropriate business rules to ensure completion and accuracy. </li><li>Collaborate with other quality specialists to ensure daily completion of audits per SLA requirements. </li><li>Proactively look for opportunities to improve Fidelity Charitable’s operational capabilities and performance; and stay abreast of internal and external operational developments and best-in-class capabilities. </li><li>Develop and maintain strong and effective relationships with internal and external business partners upon which Fidelity Charitable relies to complete its work. </li><li>Provide feedback as directed to assist with root cause identification. </li><li>Identify gaps in business partner organization’s policies and procedures based on assigned predefined audit points. </li><li>Share new insights or realized trends with analysts and peers. </li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising.

Fidelity TalentSource

Client Service Representative

Title:&nbsp;Assistant Professor of History Division: Provost's Office Department: College of Liberal Arts FLSA Status:&nbsp;Exempt Salary Range:&nbsp;Annual Salary EEO Job Group:&nbsp;2 C5 Position Summary The Department of History at the University of Southern Indiana, a public University in Evansville, Indiana, seeks applications for a tenure track position at the Assistant Professor level in History. Appointment will begin Fall 2026. Duties/Responsibilities&nbsp; The Assistant Professor will be expected to engage in professional and university service activities and teach 12 credit hours per semester which includes undergraduate departmental course offerings in United States history. The successful candidate will specialize in 19th century United States history, and can teach classes on enslavement and Civil War. The Department is open to expertise in all themes, including (but not limited to) comparative perspectives of the Global South and/or Atlantic World histories, trans-Atlantic enslavement, digital humanities, migration, religion, race, gender and sexuality, and empire.&nbsp; Required Knowledge and Skills Applicants must hold a doctoral degree in History or a closely related field. Applicants with ABD status will be considered at the rank of Instructor if doctoral degree will be completed by the end of their first year of employment. If employment starts in August 2026, terminal degree must be completed by the end of July 2027. About the College Information about USI's College of Liberal Arts may be found at <a href="https://www.usi.edu/liberal-arts&amp;nbsp" target="_blank">https://www.usi.edu/liberal-arts&amp;nbsp</a>; About the Department Information on the degree programs in the Department of History may be found at: <a href="https://www.usi.edu/liberal-arts/history&amp;nbsp" target="_blank">https://www.usi.edu/liberal-arts/history&amp;nbsp</a>; Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: <ul><li>Cover Letter</li><li>Current CV/resume</li><li>Teaching statement or philosophy</li><li>Unofficial transcripts</li></ul> Official transcripts to be requested at a further stage. Search Committee Chair: If you have questions about the open position, please contact Dr. Anya King, search committee chair, at <a href="mailto:aking13@usi.edu" target="_blank">aking13@usi.edu</a>. Best Consideration Date: For best consideration, please submit materials by November 11, 2025. Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI may sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

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