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<h3>Job Description:</h3>Please Note: We are unable to consider visa sponsorship for this role.The role of Director, Journey Orchestration Lead reporting to the Journey Design &amp; Creation Team Lead will be responsible for overseeing the end-to-end journey development and lifecycle.This role sits within the Journey Orchestration team, aligned to transforming our go to market approach to engage customers through tailored experiences across channels, moving us forward from product-centered to customer-centric journeys through the enablement of our new Customer Data Platform (CDP).The Journey Lead will develop the strategy, brief, and design and work across teams to bring it to life. The Journey Orchestration Lead collaborates with partners across the organization to activate the necessary data and capabilities to launch and measure journeys effectively. The lead will have a strong understanding of the campaign and journey ecosystem and inform decisions on new journeys to create based on this knowledge.The Journey Lead will be focused on:<ul><li>Strategy &amp; Design: Purposefully design journeys to help prospects and customers complete actions that are important to them while creating meaningful experiences along the way. Use data to inform hypothesis-driven learning agenda</li></ul><ul><li>Capabilities Development: Develop the innovation and capability agenda for MarTech and Data &amp; Analytics partners to enable journey orchestration.</li></ul><ul><li>Journey Development &amp; Execution: Design journeys and develop the briefs based on best practices and data. Manage the end-to-end creation and execution of a new journey.</li></ul><ul><li>Journey Requirements &amp; Documentation: Develop, prioritize and socialize business and marketing requirements to enable delivery of the desired customer experience. Coordinate with stakeholders to understand system and data constraints, partnering with them to identify solutions that overcome blockers.</li></ul><ul><li>Analytics: Analyze and report out on journey KPIs against targets. Collaborate with data partners to ensure measurement needs for journeys can be supported and learning agendas can be delivered on.</li></ul><ul><li>Scale: Document best practices for how and when to use journeys. Advise on journey use case selection, prioritization and optimization decisions that ultimately move us to scale.</li></ul>The Expertise and Skills You Bring <ul><li>BA/BS degree is required, an MBA is desired</li><li>Experience: 10+ years of marketing focused on growing business and customer outcomes</li><li>Experience designing customer and prospect journeys to engage them throughout the customer lifecycle and drive desired customer and business outcomes</li><li>Experience working with data &amp; analytics teams and technology teams to launch innovative marketing for a large and/or regulated company</li><li>Experience integrating and utilizing propensity models to empower audience engagement and journeys across key moments in the customer experience</li><li>Ability to work with cross functional teams and influence partners</li><li>Experience writing business and marketing requirements for technology needs</li><li>Ability to see the storyline in data to drive actionable insights, synthesize and present results to senior leaders</li><li>You are highly collaborative and enjoy working in a highly matrixed environment</li><li>You bring innovative thinking and sensible risk taking to any project you tackle</li><li>Strong attention to details, program management skills, ability to multi-task and prioritize</li><li>Enjoy tracking, triaging and solving issues in real-time</li><li>Process and detail-oriented thinker who provides clear direction and maintains clear communication with others about the work and results</li><li>Ability to articulately communicate technical concepts to non-technical partners.</li><li>Experience in owned channel marketing, customer journey mapping, campaign management and the major marketing platforms (Salesforce, Adobe, Google, etc.)</li><li>Ability to thrive in a fast-paced environment and are easily adaptable to change</li></ul>The TeamThis role will be part of a Marketing Channels Team that together leads strategy, performance and personalization of all Marketing Channels. The Marketing Channels Team is one of several teams that make up the Marketing and Social Platforms Team which is led by the firm’s CMO. The Journey Orchestration Team is a newly formed team created to lead the strategic initiative to transform our go to market approach to engage customers through tailored experiences across channels.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Journey Orchestration Lead

Who we are:The Massachusetts Teachers Association (MTA) represents over 117,000 members and nearly 400 locals across the state and employs a full-time staff of over 150. Our members are public school teachers, faculty, professional staff, and education support professionals working at public schools, colleges, and universities. As a member-driven organization and the largest union in New England, our collective power makes MTA an influential voice for educators, students, and their communities. We are proud to be an advocate for social, racial, and economic justice and for a public education system that provides one of the cornerstones of a democratic society. &nbsp;Overview:The Payroll Manager is responsible for overseeing and managing the organization's payroll functions to ensure accurate and timely processing of employee compensation. This includes directing and providing guidance and supervision to payroll staff, maintaining compliance with federal, state regulations, identifying and implementing efficient payroll processes/systems and updating procedures.Essential Job Functions:Supervisory Responsibilities:<ul><li>Supervise and mentor payroll staff.</li><li>Promote&nbsp;a&nbsp;culture&nbsp;of&nbsp;service&nbsp;and&nbsp;operational&nbsp;excellence.</li><li>Conduct&nbsp;training&nbsp;on&nbsp;payroll&nbsp;systems&nbsp;and&nbsp;compliance&nbsp;standards.</li><li>Strong&nbsp;leadership&nbsp;and&nbsp;team-building&nbsp;capabilities.</li><li>Recruits,&nbsp;interviews,&nbsp;hires,&nbsp;and&nbsp;trains&nbsp;new&nbsp;staff&nbsp;in&nbsp;the department.</li><li>Oversee&nbsp;the&nbsp;daily&nbsp;workflow&nbsp;of&nbsp;the&nbsp;department.</li><li>Provides constructive and timely performance evaluations.</li></ul>Operations:<ul><li>Oversee&nbsp;end-to-end&nbsp;payroll&nbsp;processing&nbsp;for&nbsp;weekly,&nbsp;semi-monthly,&nbsp;and&nbsp;annual&nbsp;cycles.</li><li>For&nbsp;each&nbsp;pay&nbsp;period, review&nbsp;weekly&nbsp;and&nbsp;semi-monthly&nbsp;payroll&nbsp;reconciliation&nbsp;of&nbsp;changes&nbsp;for accuracy&nbsp;and&nbsp;completeness&nbsp;and&nbsp;ensure&nbsp;that&nbsp;reconciliation&nbsp;agrees&nbsp;to&nbsp;ADP&nbsp;Payroll&nbsp;Register.</li><li>Implement,&nbsp;maintain,&nbsp;and&nbsp;review&nbsp;payroll&nbsp;processing&nbsp;systems&nbsp;to&nbsp;ensure&nbsp;timely&nbsp;and&nbsp;accurate calculation of salaries, bonuses, benefits,&nbsp;garnishments, taxes,&nbsp;and&nbsp;other&nbsp;deductions.</li><li>&nbsp;Manage the preparation and maintenance of accurate records and reports of payroll transactions and submit for internal reviews.</li><li>Prepare GL Payroll posting&nbsp;entry, along with supporting&nbsp;schedule&nbsp;that reconciles payroll system&nbsp;activity to GL.</li><li>Reconcile payroll general ledger accounts, ensuring all payroll-related transactions are accurately posted.</li><li>Track employee STD, LTD and PFML payments and confirm all payments issued by TPA are deposited and employee form W2s are accurately stated.</li></ul>Compliance and Audit:<ul><li>Ensure accurate deductions and withholdings for taxes, benefits, and other payroll-related items are paid timely and accurately.</li><li>Oversee&nbsp;and&nbsp;review&nbsp;benefit&nbsp;paid&nbsp;time&nbsp;off&nbsp;processes&nbsp;to&nbsp;ensure&nbsp;data&nbsp;is&nbsp;accurately&nbsp;calculated.</li><li>Partner with HR department to audit payroll and HR data and develop consistent standard operating procedures for data entry and payroll and benefit reporting.</li><li>Oversee and review payroll changes including new hires, terminations,&nbsp;promotions,&nbsp;and changes to pay rates.</li><li>Monthly,&nbsp;reconciliation&nbsp;of&nbsp;payroll&nbsp;liability&nbsp;accounts.</li><li>Conduct&nbsp;periodic&nbsp;audits&nbsp;of&nbsp;payroll data to&nbsp;ensure&nbsp;accuracy&nbsp;and&nbsp;compliance.</li><li>Stay&nbsp;updated&nbsp;on&nbsp;industry&nbsp;trends&nbsp;and&nbsp;changes&nbsp;in&nbsp;payroll&nbsp;legislation&nbsp;to&nbsp;ensure&nbsp;ongoing compliance.</li><li>Primary contact for annual 401k Compliance, Worker's Compensation, and Retirement Plan audits.</li><li>Prepare quarterly reconciliation of Form 941 to GL.</li><li>Update Retirement and 401K remittance schedules after each payroll to ensure deposits are transmitted timely.</li><li>Prepare monthly, quarterly and annual payroll earnings and deductions reporting for internal and external users.</li><li>Respond to employee inquiries regarding escalated payroll issues and provide resolutions in a timely manner.</li><li>Prepare&nbsp;and analyze&nbsp;payroll reports, providing&nbsp;insights&nbsp;and recommendations to&nbsp;senior management.</li><li>Serve&nbsp;as&nbsp;primary&nbsp;backup&nbsp;for&nbsp;payroll&nbsp;processing.</li><li>Performs other duties as assigned.</li></ul>Systems &amp; Process Improvement:<ul><li>Assess&nbsp;payroll&nbsp;systems&nbsp;and&nbsp;processes for&nbsp;efficiency&nbsp;and&nbsp;automation&nbsp;opportunities.&nbsp;Make recommendations relating to software relating to process and procedures.</li><li>Develop&nbsp;and&nbsp;refine payroll&nbsp;policies&nbsp;and&nbsp;procedures&nbsp;to&nbsp;improve&nbsp;workflows&nbsp;and&nbsp;reduce errors.</li><li>&nbsp;Manage transition related to payroll interface with new financial accounting system as applicable.</li><li>Optimizing&nbsp;modules&nbsp;in&nbsp;ADP.</li></ul>Qualifications:<ul><li>Bachelor's degree in Accounting, Business Administration, or related field (or equivalent experience in a broad range of financial accounting and reporting) is required.</li><li>5-10&nbsp;years&nbsp;of&nbsp;payroll&nbsp;experience,&nbsp;including&nbsp;3+&nbsp;years&nbsp;in&nbsp;a&nbsp;managerial&nbsp;role.</li><li>Processing&nbsp;payroll&nbsp;in&nbsp;a&nbsp;Union&nbsp;a&nbsp;plus.</li><li>Strong&nbsp;knowledge&nbsp;of&nbsp;payroll&nbsp;regulations.</li><li>Experience with financial accounting system implementation and optimization (payroll preferred).</li><li>Proficiency in ADP or other payroll software and Microsoft applications.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong attention to detail for accurate calculations and compliance.</li><li>Effective communication and interpersonal skills.</li><li>Strong analytical and mathematical skills to handle complex payroll data.</li><li>Ability to work under pressure and meet tight deadlines.</li><li>Strong organizational and leadership skills.</li><li>Excellent analytical, organizational, and communication skills.&nbsp;</li></ul> &nbsp; &nbsp; *MTA reserves the right to waive any qualifications at its discretion* The MTA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all staff. PI277733339

Payroll Manager

JOB DESCRIPTIONThe Street Outreach Specialist is responsible for overall monitoring of program operations, ensuring accurate and consistent data collection and analysis for reporting, and contributing to program development and enhancement. Principle duties occur in the field, on the streets, where homeless and at-risk youth gather, some duties will be performed at Bridge headquarters.&nbsp;Street outreach involves moving outside the walls of the agency to engage with people experiencing homelessness who may be disconnected and alienated from mainstream services and support, but also from the services targeting homeless persons as well.&nbsp;ESSENTIAL JOB FUNCTIONS&nbsp;<ul><li>Regularly assess the “street scene” to&nbsp;maintain&nbsp;up-to-date information on where homeless youth gather and ensure that Outreach Specialists are visiting changing locations, including overnight camps in and around Boston</li><li>Work with a team of Street Outreach Specialists and&nbsp;participate&nbsp;in regular “foot patrol” on streets and in shelters, build relationships with street youth, and refer them to Bridge and/or other agencies as needed.</li><li>Assess the needs of street youth, provide on-street crisis counseling, and other services to help ensure their safety.</li><li>Work in concert with Bridge Medical Van Coordinator at Medical Van locations and&nbsp;facilitate&nbsp;street youth connection to the Van.</li><li>Maintain effective communication channels between SOP partners, including city of Boston Homeless Shelter Commission, Pine Street Inn Outreach Van, local Police Department, adult homeless shelters, collaborating agencies, and other parties involved in street outreach in the region.</li><li>Document service statistics and records for&nbsp;accurate&nbsp;reporting and entry of data into both Bridge ETO system and Boston HMIS.</li></ul>QUALIFICATIONS&nbsp;<ul><li>Knowledge of youth street culture, crisis prevention and intervention methods, and ability to form positive relationships with diverse populations.</li><li>Experience with and understanding of the human services field.</li><li>Demonstrated knowledge of community resources</li><li>Valid Massachusetts driver’s license&nbsp;required&nbsp;(car not&nbsp;required)</li><li>Continuous clean driver’s record</li></ul>EDUCATION AND EXPERIENCE&nbsp;<ul><li>BA/BS Degree or relevant experience&nbsp;required.</li><li>Minimum of 3 to 5 years of experience working with adolescents and youth.</li></ul>PHYSICAL REQUIREMENTS &nbsp;<ul><li>Must be able to walk and travel around the greater&nbsp;Boston&nbsp;area.</li><li>Must be able to lift fifteen pounds at times.  </li></ul>COMPENSATION&nbsp;The hourly rate for this role is set at $23.00 an hour&nbsp;BENEFITS&nbsp;Bridge Over Troubled Waters offers a competitive benefits package that includes:&nbsp;<ul><li>Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays&nbsp;and&nbsp;a birthday&nbsp;holiday</li><li>Health, dental, and vision insurance</li><li>401(K) with 3% matching of contributions after one year of employment</li><li>Employer sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability and life insurance</li></ul>Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.&nbsp;At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodations to job applicants who may require one to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at&nbsp;<a>recruiter@bridgeotw.org</a>&nbsp;and we will work with you to meet your accessibility needs.&nbsp; PI277731312

Street Outreach Specialist

&nbsp;Under the direct supervision of the Program Manager (and Associate Director) the Overnight Supervisor is a dedicated residential professional experienced in effectively supervising the delivery of residential services, milieu engagement, and rapport building with residents. The Overnight Supervisor serves as a residential counselor (engaging with residents) and role model for residents and team members. A Bridge Overnight Supervisor has strong interpersonal and communication skills, is patient and empathetic.&nbsp;The Overnight Supervisor is expected to work a four night (10-hour shifts) weekly schedule, providing weekend coverage (every other weekend), as well as maintain the flexibility to meet schedule demands as needed; including holidays.&nbsp;A fundamental duty of the Overnight Supervisor is supporting the transitions from 2nd shift into the 3rd shift, and from 3rd shift into the 1st shift.&nbsp;The Overnight Supervisor will provide individual supervision with the other overnight staff as&nbsp;determined&nbsp;by the Program Manager or Associate Director.&nbsp;The Overnight Supervisor is also responsible for the administrative duties of the 3rd shift (and as needed), including updating attendance, shift logs, ETO notes, etc., and communicating daily updates to the Program Manager and Associate Director.&nbsp;ESSENTIAL JOB FUNCTIONS&nbsp;Residential&nbsp;Responsibilities&nbsp;<ul><li>Actively engage with YA residents and program team members.</li><li>Provide residents with advocacy, referrals, crisis intervention and supportive counseling.</li><li>Engage / collaborate with residents&nbsp;regarding&nbsp;guidelines and expectations of the program.</li><li>Engage/ collaborate with residents&nbsp;regarding&nbsp;behaviors to ensure the safety of themselves and the program community.</li><li>Provide direct support to residents and teach life skills activities, including cooking, socialization, and group interaction (some tasks are not applicable to the overnight team).</li><li>Observe and report resident conditions with focus on well-being and mental / behavioral health.</li><li>Conduct all activities, services, and programs through Bridge in a manner that is sensitive to and respectful of the cultural, ethnic, and gender specific diversity for all Bridge YAs.</li><li>Other duties as assigned.</li></ul>Administrative&nbsp;and Managerial&nbsp;Responsibilities&nbsp;<ul><li>Attend /&nbsp;participate&nbsp;in staff meetings and&nbsp;training.</li><li>Attend /participate&nbsp;in supervision with Program Management.</li><li>Monitor/ supervise progress of overnight shift to-do list.</li><li>Monitor / supervise progress of required staff training and&nbsp;webinar.</li><li>Facilitate the monthly overnight staff meeting.</li><li>Assist&nbsp;in performance management for overnight staff as needed.</li><li>Submit monthly report with supervision notes and minutes from meetings as needed.</li><li>Attend /participate&nbsp;in scheduled program and staff meetings.</li><li>Attend /participate&nbsp;in quarterly all-staff meetings.</li><li>Other duties as assigned.&nbsp;</li></ul>QUALIFICATIONS&nbsp;<ul><li>Previous experience in one or more of the following areas: homelessness, substance abuse, human service organization</li></ul>EDUCATION AND EXPERIENCE &nbsp;<ul><li>Two years or more experience working with adolescents 18 -24-year-old. Bachelor's degree a plus.</li><li>Valid Massachusetts driver’s license required and continuous clean driver’s record</li><li>CPR/First Aid Certified</li></ul>PHYSICAL REQUIREMENTS &nbsp;<ul><li>Lift / move weights up to 25lbs</li><li>Able to hear and speak with visual acuity necessary to perform the responsibilities and functions of the position efficiently</li><li>Read and write /type reports and memos. Etc.</li><li>Function at a quiet to moderate noise level (environment) consistent with a residential program</li></ul>COMPENSATION&nbsp;&nbsp;The hourly rate for this role is set at $26.00 an hour&nbsp;BENEFITS&nbsp;Bridge Over Troubled Waters offers a competitive benefits package that includes:&nbsp;<ul><li>Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays&nbsp;and&nbsp;a birthday&nbsp;holiday</li><li>Health, dental, and vision insurance</li><li>401(K) with 3% matching of contributions after one year of employment</li><li>Employer sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability and life insurance</li></ul>Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate&nbsp;on the basis of&nbsp;sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.&nbsp;At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable&nbsp;accommodation&nbsp;for&nbsp;job applicants who may require one to&nbsp;participate&nbsp;in the recruitment,&nbsp;selection&nbsp;and/or assessment processes. Should you require&nbsp;an accommodation, please contact our Talent Acquisition&nbsp;team,&nbsp;by email at&nbsp;<a>recruiter@bridgeotw.org</a>&nbsp;and we will work with you to meet your accessibility needs.&nbsp; PI277731622

Overnight Residential Supervisor

THE RESIDENTIAL COUNSELORThe Residential Counselor will be responsible for engaging participants and managing the milieu in one of Bridge’s residential continuum of programs, which includes the Welcome Center (WC), Emergency Residence (ER), or Transitional Living Programs (TLP and SPH). Responsibilities will include planning and conducting a broad range of recreational and daily life activities to engage residents and maintain a safe, welcoming, and therapeutic community. The Residential Counselor (float position) will be responsible for working a rotating schedule including the first shift (8am–4pm) and second shift (2pm–10pm). Shift assignments will change each month depending on where coverage is needed.&nbsp;ESSENTIAL JOB FUNCTIONS&nbsp;Resident Engagement&nbsp;<ul><li>Engage youth in conversation to develop rapport and encourage their participation in Bridge programs.</li><li>Monitor when residents are in or out of the program space; conduct regular rounds and checks of bedrooms and community areas to ensure youth safety.</li><li>Ensure the program space(s) are clean, organized, and presentable.</li><li>Redirect inappropriate conversation and behaviors from residents, as necessary.</li><li>Create a welcome environment for residents (monitoring music/TV volume, lights, etc.) that is trauma informed and sensitive to the diverse groups of residents at Bridge.</li><li>Other duties as assigned.</li></ul>Administrative Management&nbsp;<ul><li>Attend and&nbsp;participate&nbsp;in all required program meetings including weekly supervision with Residential Coordinator and all staff meetings.</li><li>Daily facilities management, including meals set up and breakdown, bedrooms, etc.</li><li>Assist&nbsp;residents in&nbsp;maintaining&nbsp;household standards of cleanliness.</li><li>Maintain program statistics and client records.</li><li>Other duties as assigned.</li></ul>QUALIFICATIONS&nbsp;<ul><li>Comfort and confidence working in a fast-paced, dynamic work environment.  </li><li>Enthusiastic about working with homeless transitional youth population.  </li><li>Ability to&nbsp;identify&nbsp;and execute effective problem-solving strategies. Must&nbsp;possess&nbsp;sound crisis intervention and conflict resolution skills.  </li><li>Ability to develop and&nbsp;maintain&nbsp;professional working relationships with residents, staff, co-workers, and supervisor. </li><li>Ability to work effectively with diverse populations and cultural groups.  </li></ul>&nbsp;EDUCATION AND EXPERIENCE &nbsp;<ul><li>1- 2 years of experience working with youth ages 18-24 in one or more of the following areas: housing management, job development, community relations, substance abuse or recreational counseling. Can also include supervised internship experience.  </li><li>Bachelor's degree in human services, Social Work, or any related degree, strongly preferred, but not required.</li></ul>  PHYSICAL REQUIREMENTS &nbsp;<ul><li>Prolonged periods of sitting at a desk and working on a computer. </li><li>Must be able to lift fifteen pounds at times.  </li></ul>COMPENSATION&nbsp;&nbsp;The hourly rate for this role is set at $20.00 an hour.&nbsp;BENEFITS&nbsp;Bridge Over Troubled Waters offers a competitive benefits package that includes:&nbsp;<ul><li>Paid time off (sick time, vacation time, personal time) as well as 13 paid holidays&nbsp;and&nbsp;a birthday&nbsp;holiday</li><li>Health, dental, and vision insurance</li><li>401(K) with 3% matching of contributions after one year of employment</li><li>Employer sponsored flexible spending accounts, commuter pre-tax benefits, employer paid short-term disability, long term disability and life insurance</li></ul>Bridge Over Troubled Waters, Inc.is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, gender identity, national origin, genetic information, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status.&nbsp;At Bridge Over Troubled Waters, we strive to create an accessible and inclusive application and selection process. We are committed to working with and providing reasonable accommodations to job applicants who may require one to participate in the recruitment, selection and/or assessment processes. Should you require an accommodation, please contact our Talent Acquisition team, by email at&nbsp;<a>recruiter@bridgeotw.org</a>&nbsp;and we will work with you to meet your accessibility needs.&nbsp; PI277731589

Residential Counselor

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PediatricsAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: Medical Assistants are part of our clinical care team. Working in close partnership with a provider(s) of our busy Department, the medical assistant assists and directs care of patients in a practice. Their primary function is to manage efficient patient flow and to be available to assist providers as needed. The Medical Assistant is responsible for various non-skilled nursing tasks, for the maintenance and control of non-pharmaceutical supplies and equipment, and for assigned support activities. The Medical Assistant assumes a range of patient care responsibilities dealing with the physical and emotional aspects of assigned patients ages 0 months to greater than 100 years. Prepares for assigned clinics and ensures all test results and instruments are available per department protocol. Be available to assist with their assigned providers. Communicates with them throughout the session. Excellent opportunity for career ladder growth!Essential Duties and Responsibilities:<ul><li>Vital signs.</li><li>Pulse oximetry.</li><li>Use of 02 equipment.</li><li>Obtaining EKG’s.</li><li>Laboratory studies such as glucometer, urine dip stick urinalysis and others as requested.</li><li>Cleans and wraps instruments for sterilization.</li><li>Follows procedure for operation of autoclave and properly documents each load.</li></ul>Qualifications and requirements:<ul><li>HS Diploma/GED and a graduate of a Certified Medical Assistant program.</li><li>One year of Medical Assisting experience strongly preferred.</li><li>One year of Customer Service experience.</li><li>Excellent oral, listening, and written communication skills.</li><li>Computer literacy.</li><li>Bilingual skills (English/Spanish).</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Medical Assistant I

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.The Bloomberg Center for Cities at Harvard University serves a global community committed to improving public management, leadership, and governance. The Center’s cross-Harvard collaboration unites expertise focused on cities across disciplines and schools to produce research, train leaders, and develop resources for global use. The Center is designed to have practical impact on the future of cities, where more than half of the world’s people now live, by informing and inspiring local government leaders, scholars, students, and others who work to improve the lives of residents around the world. Job Description The Bloomberg Center for Cities seeks to add a highly organized and dynamic Manager, Systems &amp; Technology to oversee the suite of systems and tools that enable the success of our team and faculty. Reporting to the Director, Operations and Systems, this role will be responsible for ensuring the smooth and reliable operation of our internal systems, software, and technology services. The ideal candidate for this role brings a service mindset to support a variety of people, projects, and processes and enjoys working across disciplines and technologies. Key responsibilities include, but are not limited to:&nbsp;Systems Administration&nbsp;<ul><li>Create and manage user accounts, permissions, and access controls optimizing configuration of software applications, identifying and implementing enhancements, either directly or in collaboration with appropriate university partners.&nbsp;</li><li>Employ IT policies and best practices that ensure the reliability, security, and efficiency of our tools and provide first-rate technical support to staff, leveraging HKS IT and online resources as needed.</li><li>Maintain systems inventory and technical documentation, generate reports on performance/usage, ensure cost efficiency, and serve as the primary point of contact for application vendors.</li></ul>Salesforce Support&nbsp;<ul><li>In collaboration with the school’s CRM team, provide technical support, facilitate data imports, and make configuration updates.</li><li>Perform systems “admin” level tasks for the center, such as creating list views, performing data clean up, managing reports and dashboards.</li><li>Provide end-user training on universal tasks like logging activities, using report templates, and creating contacts.</li><li>Support Salesforce development projects through all phases of requirement gathering to user acceptance testing, deployment, and adoption.</li></ul>Asset Management<ul><li>Oversee IT Procurement, ensuring timely acquisition, distribution, and replacement of assets.</li><li>Maintain accurate inventory for computers, phones, and IT accessories.</li><li>Support users with booking systems, conference room media/technology setup, and loaner equipment, collaborating with HKS IT and Media Services to resolve issues efficiently.</li></ul>Operational Support and Projects<ul><li>Support the center’s operational systems and workflows, including forms, ticketing system, SharePoint pages, file management, automation, etc.&nbsp;</li><li>Work with HKS IT to set up and manage distribution lists and shared mailboxes.</li><li>Support IT projects across the center by informing requirements, reporting on progress, and collaborating with relevant stakeholders; provide recommendations on product, configuration, and design choices.</li><li>Support the adoption of emerging technologies—especially AI-powered tools—that improve productivity, collaboration, and service delivery across teams. Support staff in integrating AI into project workflows.</li><li>Collaborate with team members on ad-hoc projects to solve problems and achieve operational excellence.</li></ul>We strongly prefer candidates submit a cover letter as part of their application.&nbsp; Qualifications Basic Qualifications: <ul><li>Minimum of two years’ post-secondary education or relevant work experience.</li></ul>Additional Qualifications and Skills: <ul><li>Bachelor’s Degree and 6 years of relevant experience as an IT support specialist, systems coordinator, database administrator, business systems analyst, or the equivalent strongly preferred.</li><li>Advanced knowledge of enterprise software (Microsoft Office Suite, Salesforce, Slack, Airtable, Dropbox) strongly preferred.</li><li>Hands-on experience with Salesforce; Administrator and configuration skills are a plus.</li><li>Demonstrated ability and enthusiasm for learning new technologies.</li><li>Familiarity with IT support processes, ticketing systems, and project management methodologies and tools.</li><li>Familiarity with AI-powered tools and emerging technologies; ability to evaluate their applicability, support responsible adoption, and assist colleagues in integrating them into day-to-day workflows.</li><li>Ability to drive to big-picture goals while maintaining strong attention to detail.</li><li>Enthusiastic team player, eager to collaborate on a wide range of projects and contribute to a growing, cross-functional finance and operations team.</li><li>Self-motivated, proactive, and analytical.</li><li>Skill in managing multiple diverse activities simultaneously, delivering on commitments, and operating with speed, accuracy, and strong judgment.</li><li>Ability to communicate clearly and transform complex ideas into simple, logical statements.</li><li>Demonstrated collaborative customer-service orientation with an ability to provide clear instruction and assistance to end-users.</li><li>Understanding of computer hardware, audio/visual equipment, operating systems, and networking a plus.</li><li>Excellent interpersonal skills that resonate with audiences of different backgrounds.</li><li>A strong work ethic and resolute integrity.</li><li>We are committed to building and fostering a diverse and inclusive team of staff, students, and faculty, and we seek candidates who share our commitment and values.</li></ul> 
Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred</li></ul> Additional Information <ul><li>Appointment End Date: This position is a fully benefits eligible term appointment through June 30, 2026, with the strong possibility of renewal.</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information:&nbsp;This is a full-time, on-campus position based in Cambridge, MA. Flexible remote work arrangements may be available with supervisory approval.&nbsp;</li></ul>#LI-SC1Work Format DetailsThis position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Manager, Systems & Technology, Bloomberg Center for Cities

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a User Experience Designer to work at Fidelity Investments! The Role Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design. The Expertise and Skills You Bring <ul> <li>Experience </li><li>4-6+ years of UX or related experience is preferred </li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred </li><li>Experience working on agile teams delivering value in digital products preferred </li><li>Experience running and/or using research to support evidence-focused design decisions preferred </li><li>A digital portfolio we can review online is required </li><li>Skills </li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing </li><li>Ability to design across all channels including web, native, and automated </li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives </li><li>A foundation of development knowledge, both web and mobile </li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better </li><li>Partnering with user research to identify the customer problems to tackle </li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions </li><li>An unwavering curiosity to ask why </li><li>Design brings you happiness </li><li>Senior UX Designers typically: </li><li>Lead the design strategy and execution on their product team, with some guidance and coaching </li><li>Help define the design work and deliver business outcomes on the product team </li><li>Consult with the product owner to help inform product strategy </li></ul> The Team This role supports Personal Investing at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Fidelity TalentSource

UX Designer

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Washington Primary CareAll Locations: 1601 Washington StreetPosition Summary: The Nurse Manager of the South End (SE) Primary Care Department is responsible for the administrative and clinical development of SE primary care services. The responsibilities include but are not limited to the daily management of the department, interdepartmental collaboration, supervising clinical workflows, overseeing and developing staff, and procuring and managing supplies. Full time position, Monday-Friday, 8:00-5:00pm with flexibility depending on the needs of the department.Education<ul><li>BSN preferred or in progress</li></ul>Experience<ul><li>Minimum of 3-5 years licensed nursing practice experience in an ambulatory care practice setting required.</li><li>Minimum of 2 years relevant management experience.</li><li>Bilingual preferred</li></ul>Skills/Abilities<ul><li>Ability to use data to evaluate outcomes required</li><li>Working knowledge and experience with electronic medical record systems, performance dashboards, database products, and analysis tools</li><li>Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills</li></ul>Pay:<ul><li>$104,697 - $167,515 annually based on experience</li></ul>EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

RN Manager

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE Community CareAll Locations: 155 Addison StreetPosition Summary: The role of the Home Care Administrative Supervisor is to oversee the daily operations of the PACE Home Care Scheduling Dept. The Home Care Administrative Supervisor works with the Home Care Manager to ensure effective coordination/scheduling and delivery of in home support services including home monitoring, home health aides, homemakers, laundry, grocery delivery, meals and other services required based on IDT assessments. The Home Care Administrative Superviosr is be responsible for the day to day oversight of the PACE Schedulers and Home Care Referral Specialist(s)to ensure that the department is operating at maximum efficiency. The Home Care Administrative Supervisor will work closely with the Home Care Manager to ensure that there is efficient use of internal and community resources deployed to meet the ongoing needs of PACE participants.NeighborHealth, is the largest community health center in Massachusetts and one of the largest in the country. From the nurses and physicians on the frontlines of patient care, to the managers who shape policy, to the customer service representatives who keep our facilities running smoothly — everyone here has a role in making medicine better.For the 8th time, NeighborHealth has been named one of the Top Places to Work in Massachusetts by the Boston Globe!&nbsp;This award recognizes the most admired workplaces in the state voted on by the people who know them best — their employees.EDUCATION: Two to four years of college or certification regarding training as an executive secretary or administrative assistant and/or senior level experience coordinating functions of a larger health care programEXPERIENCE: 4 years or related administrative experience is required in supporting a senior manager or large department.&nbsp; Additional education may be substituted for years of related experience.SKILLS/ABILITIES<ul><li>Excellent ability to collaborate, engage, and lead by example with a broad range of staff.</li><li>Excellent speaking ability, judgment, initiative and problem solving abilities</li><li>Computer and internet skills and experience required, familiarity and comfort with MS Office products essential</li><li>Ability to work a flexible work schedule</li><li>Ability to maintain productivity in environment that requires individual to work independently 90% of time</li><li>Teamwork experience working cross-functionality throughout multiple disciplines.</li><li>Excellent organizational skills as demonstrated by prioritization and multi tasking</li></ul>Benefits:<ul><li>MEDICAL, DENTAL, AND VISION COVERAGE</li><li>LIFE AND DISABILITY INSURANCE</li><li>401(K) RETIREMENT PLAN</li><li>TUITION REIMBURSEMENT</li><li>FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS</li><li>PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME</li><li>GENEROUS STAFF DEVELOPMENT BENEFIT</li><li>EXCELLENT MALPRACTICE COVERAGE</li><li>PET INSURANCE</li><li>FREE PARKING</li><li>AND MUCH MORE</li></ul>Pay Range:Starts at $64,480 up to 99,840 based on experienceNeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home — in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

533 Jobs in West Bridgewater, MA, USA