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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.This is an exciting opportunity to be a key contributing member of the Global Compensation team within CEG, and this person will be responsible for the analysis of compensation programs and tools across the organization, including annual compensation processes, salary structures, benchmarking and bonus program, and contribute to global and regional projects. These initiatives will be aimed at continuing to develop and deliver a compelling and differentiated Total Rewards strategy.&nbsp;The position will report to the Vice President of Compensation Insights &amp; Capabilities.Key Responsibilities:<ul><li>Lead and support key compensation processes throughout the year, including benchmarking, year-end project management,&nbsp;annual compensation review cycle</li><li>Generate comprehensive and accurate modeling of data and insights to be shared with partners across Colleague Total Rewards &amp; Well-being (CTRW) and CEG including leading ad-hoc reporting and analysis for one-off projects</li><li>Collaborate with colleagues to collect necessary information and perform analyses on market competitiveness, minimum wage trends, regulatory updates, retention, and more</li><li>Partner with Compensation Consulting and Colleague Strategic Partners (CSPs) to develop and design compensation tools that support their day-to-day work; provide ad hoc support to Compensation Consulting team on compensation-related activities</li><li>Lead the Company’s market pricing strategy and build external perspective for the Global compensation organization. Manage the day-to-day queries from the broader comp team on benchmarking methodology, participate in ad-hoc surveys, and pro-actively suggest and implement new ways that external data could be used in processes</li><li>Evaluate market and economic trends in compensation. Leverage competitive market intelligence to help anticipate and navigate the potential impact to our compensation philosophy, programs, and practices</li><li>Support the maintenance of internal and external compensation competitiveness through compensation program reviews and enhancements</li><li>Ensure any compensation program changes are grounded in external trends and practices</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required; fields such as Finance, Business, Economics, Human Resources, Accounting, Data Analytics, or related.</li><li>5+ years of Compensation experience, additional HR, finance or related field a plus</li><li>Ability to leverage external market insights and internal analytics to develop insights, make decisions, create solutions, and drive continuous improvement to strengthen total rewards offerings</li><li>Proven compensation experience, including compensation benchmarking</li><li>Experience working across multiple geographies or with global compensation frameworks</li><li>Strong consultative, analytical, communication and PC skills are a must</li><li>High proficiency in Excel (advanced formulas, pivot tables, and modeling) and PowerPoint; familiarity with data visualization tools (e.g., Tableau, Power BI) a plus.</li><li>Excellent verbal, written communication and presentation skills required</li><li>Quick learner with ability to manage competing demands with a solutions-focused approach</li><li>Ability to operate effectively in a fast-paced team environment across multiple time zones</li></ul>Preferred Qualifications:<ul><li>Graduate degree in Human Resource Management</li><li>Professional certification such as CCP (Certified Compensation Professional), or progress toward certification</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Manager - Compensation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization.The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.&nbsp;&nbsp;ABOUT THE ROLE: VP, Global Dining Venue and Product MarketingWe are seeking a visionary, data-driven Vice President, Global Dining Venue &amp; Product Marketing to lead the end-to-end marketing strategy driving restaurant and hospitality venue acquisition, retention, and product adoption across the Resy and Tock within the American Express Global Dining Network.&nbsp;This leader will unify acquisition, lifecycle, and product engagement programs under one cohesive strategy -- overseeing teams responsible for venue growth, retention, and product marketing to deliver an integrated, measurable approach across every stage of the venue journey. The VP will collaborate closely with Sales, Product, and the broader marketing organization to build a unified marketing ecosystem across acquisition, engagement and product adoption to advance success of venue partners throughout the Global Dining Network.Venue Growth &amp; Acquisition<ul><li>Oversee acquisition, inbound, and demand generation strategies for hospitality venues</li><li>Define lead generation strategies to support Global Dining Sales team objectives, optimizing funnel conversion and efficiency</li><li>Partner with Global Dining Brand and Sales teams to align targeting, insights, and channel strategy for acquisition.</li><li>Oversee site, display and media, content, referral, and SEO initiatives that expand reach and awareness in key markets.</li></ul>Venue Retention &amp; Lifecycle Marketing<ul><li>Lead strategies and programs to strengthen engagement, retention, and increase long-term value</li><li>Develop communications and marketing that reinforce the benefits of Resy, Tock and Amex Global Dining</li><li>Partner with the Strategic Partnerships, Customer Success and Product to support onboarding, adoption, and utilization of key features</li><li>Define KPIs and ensure marketing drives improvements in engagement and churn reduction.</li></ul>Product Marketing &amp; Go-to-Market<ul><li>Lead newly created Product Marketing function, defining positioning, messaging, and go-to-market strategy</li><li>Partner with Sales, Customer Success, Product, Program teams to define how new features are marketed, merchandised, and adopted by venue partners through clear storytelling and integrated campaigns</li><li>Translate product innovation into clear customer value, ensuring every feature launch is supported by cohesive marketing, education, and in-market execution</li><li>Analyze and optimize performance product marketing performance to strengthen engagement, adoption and retention</li></ul>Cross-Functional Leadership &amp; Strategy<ul><li>Build and lead a high-performing team spanning growth, retention and product</li><li>Collaborate with Sales, Product, and Brand leaders to ensure unified GTM planning and messaging</li><li>Partner with the Operations, Insights &amp; Planning team to align on KPIs and optimize marketing performance</li><li>Champion the voice of the venue across Global Dining, representing operator needs and opportunities to influence broader strategy.</li><li>Manage budget, forecasting, and resources to scale marketing and drive growth</li></ul>Qualifications:<ul><li>12-15 years leading integrated B2B marketing, ideally within a SaaS, marketplace, or hospitality tech.</li><li>Proven track record driving acquisition, adoption, and retention through multi-channel marketing programs.</li><li>Deep expertise in growth, lifecycle, and product marketing and to unifying them into a cohesive strategy.</li><li>Strong ability to translate complex products into compelling narratives and GTM</li><li>Expertise in managing and scaling high-performing teams and developing talent</li><li>Understanding of restaurant and hospitality industries and operator motivations</li><li>Highly analytical; adept at data-driven decision-makingand performance optimization.</li></ul>You’ll Thrive in This Role If You:<ul><li>Are passionate about helping restaurants and hospitality venues succeed through innovative marketing</li><li>Have background in marketing SaaS and with accountability toward sales and adoption</li><li>Excel at building strategy and structure in a growing, fast-paced organization.</li><li>Enjoy leading large, multidisciplinary teams and empowering impactful work</li><li>Love collaborating with product, sales, and brand functions on unified marketing experiences</li><li>Are motivated by measurable results, clear storytelling, and driving growth for venues</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Venue and Product Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. &nbsp;Membership Portfolio Services is responsible for developing and scaling several growing businesses that are strategically important to American Express. Each of the businesses within Membership Portfolio Services connect Card Members with Merchants - a key differentiator of our Membership Model - and which also represent a significant opportunity to help drive our growth over the mid-to-long term. &nbsp;Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants, Advertisers and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver – through the Amex offers platform - unique differentiated value to reach high-spending Card Members in the digital channels where they engage with American Express. Through this solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs - delivering deep insights and maximizing results.This Analyst role on the Amex Offers Customer Success team will partner directly with our Sales &amp; Sourcing team to support engagements with partners in the Travel, Entertainment, Dining &amp; B2B verticals. This candidate will be responsible for driving forward multiple projects including marketing execution, results tracking and campaign analysis. &nbsp;Key Focus Areas:<ul><li>Manage the operations for selling, go-to-market processes and execution of Amex Offers engagements for key partners</li><li>Support Customer Success team members to drive strategic initiatives &nbsp;</li><li>Help to identify industry trends and gaps in the portfolio to grow merchant-funded value and contractual funding optimization</li><li>Assist with business insights and performance metrics for merchant partners</li><li>Partner across the team and with internal stakeholders to input and update pipeline opportunities and provide campaign execution support</li><li>Drive best practices sharing across the teamMinimum Qualifications:</li><li>Previous experience in advertising, or performance marketing roles</li><li>Strong Microsoft Excel and PowerPoint skills</li><li>Proven track record of being a high performer with expert organizational and project management skills</li><li>Passion for performance based marketing, payments innovation and new digital trends</li><li>Independent problem solver with great attention to detail and the ability to work cross functionally</li><li>Strong communication and analytical background</li><li>A team player who doesn’t mind rolling their sleeves up to get things done</li></ul>Educational Requirement:<ul><li>Bachelor’s degree &nbsp;</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Visa Sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Analyst – Amex Offers, Customer Success [Travel, Entertainment, Dining]

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. <h4>&nbsp; &nbsp; About Network &amp; Acquirer Solutions:</h4>As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year transformation of our Acquiring ecosystem – Acquirer Platform Transformation (APT) – which will enable us to develop innovative products, services, and solutions that will anticipate our future merchant and acquiring partners needs. This is a strategic priority for GMNS as it becomes increasingly important that we stay competitive with the rise of intermediaries, are able to quickly adapt to an ever-changing regulatory environment, and are developing strong value-added services that deepen the relationships with our acquiring customers.Reporting into the Vice President of GMNS Customer Experience and Servicing Strategy, the Director of GMNS Customer Journeys will lead the transformation of critical customer journeys across onboarding, maintenance, and product enablement — reducing friction, driving adoption, and strengthening partner relationships. This role will identify opportunities to radically transform the experiences our global customers have with these journeys. You will partner closely with client management, operations, servicing, control management and technology teams to develop new ways of partnering with GMNS.Responsibilities:<ul><li>Set vision, strategy and priorities for GMNS customer journeys, including definition of Outcomes and Key Results and creation of customer personas and journey maps</li><li>Champion the voice of the customer including Merchants, Payment Facilitators, Network Partners and Processors to drive the experience strategy forward across GMNS</li><li>Develop and manage the roadmap to transform journeys and syndicate with key stakeholders and business partners</li><li>Research and understand colleague and customer needs to inform data strategy, requirements and product roadmap</li><li>Partner with Product Delivery, Technology, Design and business stakeholders to define capabilities and execute on product roadmap</li><li>Collaborate with Control Management, Compliance, GCO, Privacy and other risk experts to adhere to and enhance control and compliance to global, local, and enterprise policy and regulations</li><li>Partner closely with Client Management, Marketing and Policy teams globally on identifying emerging customers needs and industry trends to inform product strategy and roadmap</li><li>Lead and develop a team of high-performing product managers that effectively influences across band levels and lines of business.</li></ul><h4>&nbsp; &nbsp;Preferred Qualifications:</h4><ul><li>Product &amp; Industry Expertise: Proven experience leading digital product strategy and delivery, ideally within payments, financial services, or technology industries.</li></ul><ul><li>Strategic &amp; Entrepreneurial Leadership: Ability to spot emerging trends, translate insights into actionable strategies, and build the business case to drive innovation and organizational change.</li><li>Team Leadership: Track record of developing and inspiring diverse, high-performing teams and generating strong followership across a matrixed environment.</li><li>Intellectual Curiosity &amp; Problem Solving: Creative and analytical thinker with the ability to navigate ambiguity and solve complex, undefined problems.</li><li>Executive Communication: Exceptional communicator able to distill sophisticated topics into clear, compelling narratives tailored for varied audiences.</li><li>Collaboration &amp; Influence: Highly collaborative leader who builds trusted relationships across internal and external partners to deliver outcomes that go beyond traditional boundaries.</li><li>Mindset &amp; Presence: High energy, optimism, and authenticity with a strong sense of the Blue Box Values</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director, GMNS Customer Journeys

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express Global DiningAmerican Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design.As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide.How will you make an impact in this role?As the Principal Engineer for Global Dining, you will be the most senior technical leader across the Resy, Tock, and Rooam engineering organizations. Partnering directly with the CTO of Global Dining, you will drive the long-term architecture, ensure technical excellence across platforms, and guide the evolution of our global hospitality ecosystem. You’ll influence the technical direction for how we unify core services, and deliver scalable, reliable, high-performance systems that power millions of diners using consumer-facing dining experiences and thousands of restaurants and wineries.&nbsp;Key Responsibilities<ul><li>Architect the future of dining platforms: Define and evolve the unified platform architecture spanning consumer-facing dining apps, restaurant and winery management systems, POS integrations, and partner APIs across Resy, Tock, and Rooam.</li></ul><ul><li>Drive scalability and reliability: Lead the design of distributed, event-driven systems and service architectures capable of supporting global scale and real-time experiences.</li></ul><ul><li>Technical leadership: Partner with product, data, and design leaders to shape strategic initiatives that advance the dining ecosystem.</li></ul><ul><li>Elevate the consumer experience: Partner with product, design, and data leaders to create seamless, personalized dining experiences that integrate discovery, booking, and payments.</li></ul><ul><li>Guide modernization: Lead efforts to modernize legacy systems, consolidate tech stacks, and strengthen core infrastructure and observability.</li></ul><ul><li>Cross-platform integration: Define interfaces and shared platform capabilities across Resy, Tock, and Rooam to enable cohesive experiences and interoperability across consumer and merchant products.</li></ul><ul><li>Mentorship and culture: Coach staff and senior engineers , raising the bar for technical excellence, craftsmanship, and innovation.</li></ul><ul><li>Partner with Amex enterprise teams: Ensure alignment with Amex-wide architectural frameworks, cloud standards, and security policies while preserving product velocity.</li></ul><ul><li>Evaluate emerging technologies: Identify and advocate for innovations in cloud infrastructure, AI/ML, payments, and data platforms that could transform the dining experience.</li></ul>Core Technical Skills<ul><li>Deep expertise in large-scale distributed systems, cloud-native architectures, and microservices design.</li></ul><ul><li>Proven experience building consumer-facing mobile and web applications with real-time data and rich user experiences.</li></ul><ul><li>Advanced proficiency in AWS (preferred), GCP, or equivalent cloud ecosystems.</li></ul><ul><li>Strong hands-on background with microservices, GraphQL, Kubernetes, containerization, and observability tooling.</li></ul><ul><li>Experience with high-performance APIs, mobile backends, and data-intensive services.</li></ul><ul><li>Strong coding background in Java or Python, with modern frameworks and tools.</li></ul>Leadership &amp; Strategic Skills<ul><li>Recognized as a technical authority capable of influencing across multiple engineering teams.</li></ul><ul><li>Demonstrated success guiding multi-organization architectures and large-scale platform migrations.</li></ul><ul><li>Exceptional ability to translate abstract vision into executable, phased technical roadmaps.</li></ul><ul><li>Experienced in mentoring Staff and Senior Engineers and driving cultural change through engineering excellence.</li></ul><ul><li>Strong communication and storytelling skills with the ability to present complex trade-offs to senior leadership.</li></ul><ul><li>Collaborative and pragmatic approach to decision-making, balancing innovation with execution.</li></ul>Minimum Qualifications<ul><li>10+ years of experience in software engineering, with at least 3+ years as a Principal Engineer / Distinguished Engineer at a large-scale tech organization&nbsp;</li></ul><ul><li>Proven experience leading architecture for consumer internet platforms, B2B SaaS systems, or transactional ecosystems at scale.</li></ul><ul><li>Demonstrated ability to partner with executive leadership to define and deliver strategic technology vision.</li></ul><ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field.</li></ul>Preferred Qualifications<ul><li>Experience in consumer facing, commerce, or marketplace platforms. </li></ul><ul><li>Experience with AI/ML</li></ul>Salary Range: $219,000.00 to $338,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Principal Engineer - Global Dining

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express US Consumer Services (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.How will you make an impact in this role?The Senior Manager will be responsible for supporting both the Banking Product Team and Deposit Oversight &amp; Governance Team by providing data and analytics support for a wide range of operational needs. This includes control monitoring, audits, regulatory exams, incident management, and other essential governance initiatives. The role is a key partner in ensuring operational rigor, risk management, and compliance while also driving data-driven improvements across Consumer Banking.Key Responsibilities:<ul><li>Provide analytics support for control monitoring, audits, exams, incident management, and other governance needs.</li><li>Act as a project manager to coordinate and deliver key oversight and governance initiatives.</li><li>Automate and streamline control monitoring processes.</li><li>Identify and implement improvements to analytics oversight processes.</li><li>Present insights and recommendations to senior banking leadership in a clear and compelling way.</li></ul> Minimum Qualifications:<ul><li>5+ years of relevant analytics experience, with exposure to risk management, controls, or governance functions.</li><li>Proven ability to ensure accuracy when working with large, complex datasets, including developing robust data validation processes.</li><li>Experience supporting audits, regulatory exams, or incident management processes.</li><li>Strategic thinker with strong problem-solving and business acumen.</li><li>Self-starter with high energy, proactive mindset, and ability to work under pressure.</li><li>Skilled in translating analysis into actionable insights for diverse audiences. Preferred Qualifications: </li><li>Experience in financial services oversight, compliance, or governance-related analytics.</li><li>Strong relationship-building and leadership skills, with ability to influence across teams.</li><li>Excellent communication skills, including written presentations and executive-level storytelling.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Banking Product Analytics

Position SummaryWho we areProximo Spirits stands at the forefront of the spirits industry as a dynamic and innovative supplier, home to an exceptional portfolio of iconic Premium and Super Premium brands. Our combination of market-leading products and exceptional talent has fueled remarkable growth, positioning us perfectly for continued success. As we accelerate our mission to capture greater market share, you'll play a pivotal role in shaping our commercial strategy and driving the next chapter of our expansion.What you will work onThe Manager of Commercial Strategy plays a key role within Proximo Spirits. This role serves as a key bridge between Sales, Marketing, Finance, Operations, and Leadership teams, delivering data-driven insights and strategic recommendations that fuel business growth and competitive advantage.As a Commercial Strategy Manager, you'll tackle high-impact projects that directly shape our commercial success. You'll spend your time optimizing our Aera demand forecasting capabilities, building comprehensive annual operating plans that drive market share growth, and translating complex data from Nielsen, IWSR, and other syndicated sources into actionable business strategies. Your work will involve deep-dive analyses of brand performance, competitive landscapes, and pricing strategies while collaborating with cross-functional teams to implement solutions that accelerate revenue growth.Key Responsibilities:Strategic Planning &amp; Revenue Growth<ul><li>Identify and evaluate revenue growth opportunities across markets, channels, and customer segments</li><li>Develop comprehensive, data-driven Annual Operating Plan (AOP) that balances realistic growth expectations with stretch targets</li><li>Drive market share gains through strategic analysis and competitive positioning recommendations</li><li>Partner with leadership team on long-term commercial strategy development</li></ul>Demand Forecasting &amp; Analytics<ul><li>Strengthen adoption, functionality, and effectiveness of the Aera demand forecasting tool</li><li>Provide dedicated support to users and drive system enhancements in collaboration with key stakeholders</li><li>Improve user experience and optimize forecasting accuracy through continuous process improvement</li><li>Generate and share monthly demand forecast analysis with key stakeholders</li></ul>Data Analysis &amp; Reporting<ul><li>Generate actionable insights and strategic recommendations by conducting in-depth analysis using VIP, Nielsen, NABCA, IRI, IWSR, internal sales and financial data, market research, and competitive intelligence</li><li>Provide monthly and quarterly quantitative and qualitative analysis</li><li>Identify and communicate variances to plan, highlighting key issues, risks, and business drivers</li><li>Present findings and recommendations to leadership and cross-functional teams</li><li>Oversee system maintenance and optimization of Pricing Application (VIP 2.0)</li></ul>Cross-Functional Collaboration and Insights<ul><li>Partner closely with Sales and Marketing teams to develop deep understanding of markets and categories</li><li>Conduct root cause analysis to identify drivers behind performance trends and market dynamics</li><li>Create compelling presentations and strategic recommendations to improve business trends and outcomes</li><li>Collaborate with Sales and Distributor Finance teams on annual price increase analysis and implementation</li><li>Support Operations team with demand planning and inventory optimization insights</li><li>Fulfill ad-hoc requests to support executive decision making</li></ul>What you bring:<ul><li>Strategic thinking and problem solving: Understands category strategy and how to use analyses to deliver actionable findings for risks and opportunities</li><li>Action Oriented: Taking on new opportunities and tough challenges with sense of urgency, high energy, and enthusiasm</li><li>Accountability: High level of accountability, flexibility, and self direction to work autonomously</li><li>Effective storyteller: Consistently goes beyond the data and translates the data into meaningful strategic stories bringing the data to life and driving insights-based business decisions</li><li>Intellectual curiosity: Approaches business questions with curiosity to understand, build insights, and ultimately solve for the right action</li><li>Passion for success, including the success of others: Track record of positive impact that includes a significant component of working with and through others to achieve the goal</li><li>Proficient project manager: Able to prioritize team-level tasks and manage schedule to complete work on time and within deliverable expectations</li><li>Analytical Mindset: Organizes and thinks through large amounts of information, arriving at a succinct conclusion</li><li>Detail oriented: Consistently delivers quality, error-free work with close attention to detail</li><li>Strong interpersonal skills: Able to work well with others and collaborate productively with other team members and other divisions</li><li>Communicate effectively: Demonstrates ability to effectively express ideas and opinions</li><li>Developed Presentation Skills: Effective presentation acumen towards developing decks for audiences of various sizes and management level</li></ul>Key Relationships:<ul><li>Internal: Field Sales, Commercial Strategy, Business Intelligence, Marketing, Pricing, Customer Service, Operations </li><li>External: Distributor Network</li></ul>Knowledge and Experience:Education &amp; Experience<ul><li>Bachelor's degree in Business, Economics, Finance, Marketing, or related field</li><li>MBA preferred</li><li>5+ years of experience in commercial strategy, business analysis, or related field</li><li>Experience in consumer goods, retail, or similar industry preferred</li></ul>Technical Skills<ul><li>Advanced proficiency in Excel, PowerPoint, Tableau and other data visualization tools</li><li>Experience with syndicated data sources (Nielsen, IRI, IWSR, NABCA)</li><li>Familiarity with demand forecasting tools and pricing applications</li><li>Strong analytical and quantitative skills with ability to work with large datasets</li><li>Experience with business intelligence and analytics platforms</li></ul>Core Competencies<ul><li>Strategic thinking with ability to translate data into actionable business insights</li><li>Strong project management and cross-functional collaboration skills </li><li>Excellent written and verbal communication skills</li><li>Ability to influence and build relationships across all organizational levels</li><li>Ability to work in fast-paced, dynamic environment</li></ul>Preferred Qualifications<ul><li>Experience with Aera demand forecasting platform</li><li>Background in pricing strategy and revenue management</li><li>Knowledge of alcoholic beverage industry (based on data sources mentioned)</li><li>Experience with annual operating planning processes</li><li>Advanced degree or certification in analytics, statistics, or related field</li></ul>The salary range for this role is a base salary of $100,300 - $130,000 you can use this for the pricing manager along with an annual bonus, 401K match, and medical and wellness benefits. The range will vary if outside of this location. Base salaries are determined during our interview process, by assessing a candidate’s experience and skill set against internal peers and against the scope and responsibilities of the position. Proximo is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment based on race, color, sex (including pregnancy), sexual orientation, gender identity or expression, religion, national origin, citizenship status, age, genetic information, physical or mental disability of an otherwise qualified individual, membership or application for membership in a uniformed service, engaging in legally protected activity, or any other characteristic protected under applicable law.

Proximo Spirits

Commercial Strategy Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The M&amp;A Integration and Separation team is a part of the Corporate Development organization within American Express. The team oversees strategically integrating acquired assets and separating parts of the company undergoing divestiture.&nbsp; This includes designing the integration/separation strategy in collaboration with the BU sponsor and functional experts, securing executive approval and funding, executing against plans in partnership with the target company/buyer and having overall accountability for the end-to-end program and outcome.&nbsp;The team also serves as an advisor on any portfolio conversion and joint venture transactions.The manager will mobilize and lead functional and business teams through M&amp;A integration/separation planning and execution, while also contributing to ongoing development of American Express’ integration/separation infrastructure and process improvements.&nbsp;The role requires effective collaboration with Senior Leaders and Business Partners across American Express as well as with key target company/buyer contacts for strategy development and execution of effective ideation, rigorous project management and governance.In this role you will:<ul><li>Partner with business groups to understand, outline, and influence business strategy and its implication on integration/separation</li><li>Facilitate business and functional teams to create strategic approaches to complex projects with effective plans that capture maximum value from each transaction</li><li>Drive project progress by managing cross-functional teams, overcoming obstacles/risks, developing strategic recommendations, and ensuring deliverables are optimally executed</li><li>Lead M&amp;A project management including hosting cross functional project calls, developing project plans and timelines, tracking deliverables, escalating risks and updating leadership teams</li><li>Execute process mapping exercises to document dependencies across the cross functional teams; connect the dots to develop a cohesive project approach</li><li>Develop effective working relationships with key stakeholders to achieve results and enact value identified in deal rationale</li><li>Create meeting content and presentations, including updates to senior business leaders</li></ul>Minimum qualifications:<ul><li>Strategic thinker capable of focusing on the big picture while maintaining rigorous attention to detail</li><li>Problem-solver who operates with a sense of urgency in an often-ambiguous environment</li><li>Excellent project manager with a track record of successfully delivering results on complex, large-scale, cross-functional initiatives</li><li>Exceptional written/verbal communication skills and influencing abilities with the composure required to effectively communicate with senior leaders</li><li>Strong analytical rigor, complex problem solving and critical thinking abilities</li><li>5+ years in project management and/or corporate strategy</li><li>Bachelor’s Degree, or comparable experience and/or other certifications</li><li>Ability to travel up to 25%</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - M&A Integration/Separation

SUMMARYThe Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONAL&nbsp;READINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.STAFF&nbsp;DEVELOPMENT/&nbsp;RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.ADMINISTRATORState Specific RegulationsAlabamaIF DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li> Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>Georgia <ul><li> Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li> Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li> Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>Maryland IF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Be 21 years old or older.</li><li> Possess a high school diploma or a high school equivalency diploma.</li><li> Have at least one (1) year of dialysis experience.</li><li> Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>New Jersey <ul><li> A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li> Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>South Carolina <ul><li> Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>Wyoming PERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li> A physician OR</li><li> A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li> An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSEState Specific RegulationsGeorgia <ul><li> RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li> RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li> Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care.</li></ul>New Jersey THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li> Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a hemodialysis setting within the last twenty-four (24) months.</li></ul>South Carolina THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST: <ul><li> Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>Texas THIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li> Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li> Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or hemodialysis.</li></ul>

U.S. Renal Care

Dialysis Facility Administrator

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and savings products, accounting for more than 60% of the overall company’s revenues and net income. AENB HQ drives the administration of programs and services provided by AENB. It also plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the teams including Enterprise Control Management.The Enterprise Control Management team (ECM) within AENB operates as a Center of Excellence to serve as a central support hub for all first line (1LOD) control management teams throughout the enterprise and is a key connection point with the second line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role? &nbsp;The Senior Manager of Enterprise Governance will support the Director in coordinating the Control Management Leads Forums, Collaboration Groups, and Town Halls to drive lessons learned and best practices for all BU Control Management teams across the enterprise. This role will play a crucial part in fostering an integrated and consistent approach to risk governance within the 1LOD and enhancing communication across business units. &nbsp;Responsibilities Include:<ul><li>Plan, coordinate, and set the strategic agenda for Control Management Leads Forums across business units to drive lessons learned, share insights, communicate best practices, and drive consistency across the Control Management organization.&nbsp;</li><li>Plan, coordinate, set the strategic agenda, and lead the Control Management Governance Collaboration Group across business units to drive community within the Governance pillar, share best practices, preview upcoming requirements or Policy changes that impact (1LOD), and drive consistency across the Control Management Governance teams. &nbsp;</li><li>Plan, coordinate, and set the strategic agenda for the Control Management Town Hall, which is held quarterly and broadcasted live across the enterprise. Town Halls foster a sense of community within Control Management, ensure colleagues have an awareness of the strategic vision for the organization, and provide a forum for key updates and changes that impact 1LOD. &nbsp;</li><li>Develop and implement initiatives that foster meaningful connections among Control Management colleagues enterprise-wide, promoting collaboration and a sense of community.&nbsp;</li><li>Monitor and evaluate the performance and effectiveness of the Forums, Collaboration Group, and Town Halls to ensure the content is valuable, meets stakeholder needs, and drives business outcomes. &nbsp; Minimum Qualifications:</li><li>Bachelor's degree in finance, business, risk management, or a related field; advanced degrees (e.g., MBA, MSc) or project management certifications are advantageous. &nbsp;&nbsp;</li><li>Exceptional project management skills. Ability to successfully drive project results while prioritizing multiple work streams under time constraints and changing priorities.&nbsp;</li><li>Strong communication and presentation skills.&nbsp; Preferred Qualifications:</li><li>Experience in risk management, governance, compliance, regulatory, or audit within a financial services context.</li><li>Ability to build strong relationships with diverse stakeholders at all band levels and work effectively in a collaborative, multi-cultural, team environment. &nbsp;</li><li>Ability to take initiative and drive outcomes, especially when there is no predefined roadmap.</li><li>Outstanding analytical and problem-solving skills with a strong attention to detail. &nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

373 Jobs in Westbury, NY, USA