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The Assistant Superintendent will be assigned to a project team of Superintendents responsible for coordinating and supervising the construction of high density residential and mix use projects.&nbsp;&nbsp; The Assistant Superintendent will report to the Project Superintendent and General Superintendent.&nbsp; The position will be assigned to oversee certain trades and phases of the work by hired subcontractors and MCRT punch carpenters.&nbsp; <h4>Essential Functions/Responsibilities</h4> <ul><li>Supervises and directs the efforts of MCRT Punch Carpenters and Laborers.</li><li>Develops and maintains working relationships with the project’s building officials and inspectors and assists in the scheduling all required jurisdictional inspections and testing.</li><li>Identifies and makes recommendations to Project Superintendent regarding project risks including safety/loss control, subcontractor/supplier issues, site conditions and logistics, scheduling, change orders, and document conflicts.</li><li>Supervises and monitors work of assigned hired trades and MCRT punch carpenters and laborers. .</li><li>Notifies the Project Superintendent of all non-performing sub-contractors. </li><li>Prepares punch lists and ensures completion of all related work prior to inspections and product acceptance.</li><li>Inspects subcontractor’s work to ensure that it meets subcontracted obligations and Company quality standards.</li><li>Assists in Creating, maintaining and updating projects schedules as they relate to work in progress and the completion of project. Ensures assigned tasks are finished accordingly. </li><li>Participates in weekly safety and subcontractor meetings and helps maintain minutes of such meetings..</li><li>Monitors and participates in the timely ordering, delivery and storage of materials and parts necessary to construct and complete the project in accordance with the project schedule.</li><li>Monitors subcontractor compliance with project safety policies and program.&nbsp; Helps in maintaining the site condition to ensure a safe work environment.</li></ul><ul><li>Reviews plans in order to identify mistakes and inconsistencies and makes recommendations on how to resolve such issues.</li><li>Verifies key dimensions and layouts to ensure work performed is in compliance with plans and applicable codes.</li><li>Maintains documentation and paperwork keeps it organized within the filing system set forth by Company policies and practices.</li><li>Works with Company hired third party consultants and inspectors.&nbsp; Schedules third party inspections of assigned work in progress and ensures responses to any exceptions or punch list items noted by the consultants and inspectors.</li></ul><ul><li>Participates in Company-provided training such as safety, non-discrimination, and harassment prevention.</li><li>Complies with all Company National Standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.</li><li>All other duties as assigned</li></ul> <h4>Education and/or Experience</h4> <ul><li>High school diploma or equivalent is required.</li><li>Bachelor’s degree in construction management or related field is preferred.</li><li>Minimum 2 years of experience in the multi-family construction industry is required.&nbsp; </li></ul> <h4>Skills/Specialized Knowledge</h4> <ul><li>Ability to use a personal computer and have a working knowledge of Microsoft Project, Word, and Excel. Knowledge of Procore and Textura a plus.</li><li>Ability to communicate well in English both written and verbally.</li><li>Ability to use general office equipment, such as telephone, fax machine, printer, scanner and copier.</li><li>Knowledge of construction procedures, building codes, construction procedures, and rough trade work.</li><li>Knowledge of federal, state and local codes for Handicap, Fair Housing, ANSI, Waterproof, Environment/AQI and Acoustical.</li><li>Excellent customer service and interpersonal skills; ability to relate to others.</li><li>Strong organizational and time-management skills.</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyConstruction - MultifamilyJobFunctionNon OverHeadPayTypeSalary

Mill Creek Residential

Assistant Superintendent-Weston, MA

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.Essential Functions/Responsibilities<ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status\</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Service Technician II - Modera Waugh

The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.Essential Functions/ResponsibilitiesSales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge<ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Leasing Consultant - Alister Oak Hill

Service Technician II - Modera Natick Center

Service Technician II - Modera Riverside

Service Technician II - Modera Needham

The Service Technician Level III (Sr. Service Technician), maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Sr. Service Technician works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. This leader anticipates and evaluates potential problems then proactively develops plans to counter challenges. The Sr. Service Technician consistently strives to maintain the highest level of attention to the operational needs of the community. Reports to: Service/Sr. Service Manager has primary oversite of the Maintenance Technician Level III position. The Service/Sr. Service Manager has the responsibility to determine the exact "day-to-day" duties of the Service Technician. Decisions will take into account the Technician's skills, experience, career goals, and how the individual best fits the working requirements of the community. This position may oversee Maintenance Technicians I and II with responsibility for scheduling work assignments and training.Essential Functions/Responsibilities • &nbsp; &nbsp;Organize and perform general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards &nbsp; • &nbsp; &nbsp;Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems • &nbsp; &nbsp;Respond to resident requests in a timely manner, delivering excellent customer service • &nbsp; &nbsp;Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation • &nbsp; &nbsp;Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects • &nbsp; &nbsp;Assist in the preparation of maintenance budgets and monitor a sufficient inventory of tools and supplies • &nbsp; &nbsp;Promote safe work practices among on-site team • &nbsp; &nbsp;Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations • &nbsp; &nbsp;Address and complete all other duties as assigned • &nbsp; &nbsp;Embody the Mill Creek mission, values and brand promise in all that he or she doesEducation/Experience • &nbsp; &nbsp;High School diploma or equivalent (GED) preferred • &nbsp; &nbsp;3-5 years maintenance technician experience&nbsp; • &nbsp; &nbsp;Multi-family housing experience helpfulSkills/Specialized Knowledge • &nbsp; &nbsp;Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own. • &nbsp; &nbsp;Accurately take measurements and perform basic arithmetic • &nbsp; &nbsp;General computer skills in Microsoft Office and property management based software • &nbsp; &nbsp;Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices • &nbsp; &nbsp;Safely use chemicals, paint, and general cleaning supplies • &nbsp; &nbsp;Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cartAbout the Benefits of Joining the Mill Creek Team• Competitive compensation • Comprehensive medical, dental, and vision • Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance • 401(k) with employer matching • Paid time off benefits: vacation, sick time, holidaysJobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

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