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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressHow we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place on #TeamAmex.Role Description<ul><li>Creates user-centered experiences and interfaces for products and solutions which&nbsp;improves end-to-end user journeys.</li><li>Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products. Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for&nbsp;demonstrations and user testing.</li><li>Produces high-fidelity designs for implementation&nbsp;by development teams.</li><li>Analyzes user research, business insights and other data to&nbsp;continuously improve customer experiences.</li><li>Reviews proposed product changes or&nbsp;enhancements for compliance and alignment with desired user experience design&nbsp;and satisfaction standards and suggests improvements.</li><li>Creates and maintains&nbsp;UI/UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.</li></ul>Key Responsibilities<ul><li>Ensures visually appealing and usable user interfaces by delivering artifacts&nbsp;such as wireframes, prototypes, and high-fidelity specifications</li><li>Develops understanding and empathy for users through user-centered&nbsp;methodologies, external analysis, research, and data</li><li>Presents design decisions to peers and partners with minimal support from&nbsp;senior colleagues.</li><li>Understands American Express design process, design systems and UX&nbsp;patterns.</li><li>Collaborates closely with product managers, engineers and design leads to&nbsp;understand and deliver against project requirements</li><li>Participates in design community</li><li>Leverages design tools to efficiently deliver artifacts</li></ul>Qualifications<ul><li>Has at least 2 years of hands-on experience in or with a product design&nbsp;organization</li><li>Is proficient in Figma</li><li>Demonstrates an understanding of user-centered design methodologies,&nbsp;research and processes.</li><li>Shares solutions to problem-solving initiatives in an engaging way</li><li>Is a proactive and energetic communicator, with an attention to detail</li></ul>Skills<ul><li>Accessibility Design</li><li>Customer Journey Mapping</li><li>Design Thinking</li><li>Product Strategy</li><li>Prototyping</li><li>Requirements Gathering</li><li>Wireframing</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Associate - Product Design

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Global Commercial Services (GCS) US Small Business Prospect Marketing team is at the forefront of innovation and delivers&nbsp;highly engaging&nbsp;experiences to prospective business customers. The team strives to attract and convert new business card customers through both digital and phone touchpoints&nbsp;to&nbsp;deliver revenue growth for American Express.&nbsp;The Direct Channels Team within Small Business Prospect Marketing is hiring&nbsp;an Analyst for the Inbound Phone and Chat Team.&nbsp; This Analyst will support Sales strategy in leveraging external dialogic vendors to deliver new card acquisitions that exceed historical channel performance and deliver on our revenue goals.How will you make an impact in this role?<ul><li>Leverage high volumes of data to identify historical information, trends, risks, and opportunities that enable us to accurately forecast new accounts in monthly forecasting exercises.</li><li>Derive insights from reporting data and effectively communicate performance levers that impact results&nbsp;to Senior Leadership.</li><li>Manage and maintain channel reporting dashboards critical for driving business decisions.</li><li>Oversee all phone and chat channel campaign execution with the management of two direct reports, assisting with any escalations and removal of roadblocks ensuring all deadlines are met.&nbsp;</li><li>Assist in the development of strategic initiatives to strengthen agent conversion rate and drive results.</li><li>Manage chat channel operations through collaboration with technology partners and agent vendors.</li><li>Ad-hoc Project Management support for various channel initiatives.</li></ul>Minimum Qualifications<ul><li>1-3 years-experience with demonstrated Excel proficiency</li><li>Strong organization and clear, articulate communication abilities</li><li>Ability to analyze and interpret business and financial data and draw strategic conclusions&nbsp;</li><li>Excellent attention to detail</li><li>Proven ability to build and foster relationships&nbsp;</li><li>Strong project management skills with the ability to manage multiple projects with tight deadlines.</li><li>Positive energy and enthusiasm with a “can-do” attitude</li><li>Results driver with exceptional sense of accountability and ownership&nbsp;</li><li>Self-starter with strong problem-solving skills who can work independently, as well as within a team&nbsp;</li><li>Bachelor’s degree in business, marketing preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Analyst Marketing Inbound Phone and Chat

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the RoleWe are seeking a Senior Technology Auditor who is passionate about our Chief Technology Office (CTO) and technology risk management portfolio. In this role, you will perform audits of technology processes, ITGCs, and technology risk management. This is an exceptional opportunity for you to showcase and further expand your audit skills, and knowledge!About the TeamThe CTO and technology risk management audit portfolio spans across information technology. Audit coverage includes auditing technology governance (e.g., application development, enterprise architecture) and first-line technology risk management. The audit team is heavily focused on utilizing a data driven auditing approach across the audit portfolio.Key Responsibilities<ul><li>Participate as a key team member on audit projects to document processes under review, execute audit tests (including&nbsp;technology control tests) competently in accordance with policies and procedures</li><li>Collaborate with audit teams to understand the data behind key processes, risk and controls to develop analytic control&nbsp;tests and analyze and interpret their results</li><li>Proficient use of automated work papers, analytics and other department and company tools</li><li>Perform root cause analysis on identified control gaps</li><li>Validate that actions taken by management to address findings are appropriate and document the results</li><li>Summarize and communicate results and recommendations to close identified control gaps</li><li>Monitor a portfolio of audit analytics, assess analytic results, use the analytic data to tell the potential business story, and&nbsp;work with audit and business colleagues to validate that story</li><li>Assist team leaders, senior managers, and managers in accomplishing audit objectives in a team environment</li><li>Document or complete administrative planning, fieldwork tasks with a minimal level of input and supervision</li><li>Maintain audit proficiency through ongoing professional development including data literacy skills</li><li>Validate that actions taken by management to address findings are appropriate and document the results</li><li>Assist team leaders in accomplishing audit objectives in a team environment</li></ul>Minimum Qualifications<ul><li>2+ years of relevant experience in IT Audit or in control testing </li><li>Understanding of emerging technologies and its impact to control practices</li><li>Demonstrated proficiency of technology auditing control disciplines</li><li>Knowledge and experience in control theory and professional auditing practices</li><li>Ability to identify problems and recommend solutions to complex control or technical issues</li><li>Strong written and verbal communication skills to deliver high quality, actionable feedback on variety of complex issues to management on control issues and potential solutions to close control gaps</li><li>Effectively works independently within a team construct, while supporting teamwork and achievement of team objectives</li></ul>Preferred Qualifications<ul><li>3+ Years experience in relevant fields such as IT Audit, cybersecurity, or risk management</li><li>BA or BS in or equivalent in Information Systems, Computer Science, Accounting, Finance, Business, or related field</li><li>Professional Certification (CIA, CISA, CPA, or equivalent) expected to be obtained within 12 months of employment</li><li>Experience testing /auditing IT General Controls (ITGCs), technology risk management, or CTO functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications</li><li>Technical Cybersecurity certification (CISSP, CCSP, CEH, etc.)</li><li>Understanding of cybersecurity risks and concepts</li><li>Experience with technology control testing including automated processing, interface inputs, reports, application security, business continuity and third parties</li><li>Aptitude for working with data, interpreting results, business intelligence and analytic best practices</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Technology Auditor

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.WHO WE ARE:The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.&nbsp;Resy’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.ABOUT THE TEAM:The Business Enablement &amp; Operations team has a pivotal role in supporting the development and control environment for American Express Global Dining. This team is critical to building partnerships with risk subject matter experts across Amex and driving forward operational processes to enhance the user, guest, restaurant and Card Member dining experience. We serve as the central business contact to lead operational requirements to drive speed to market, while balancing the need for controls and risk mitigation, for governance activities and strategic program management across key business priorities.ABOUT THE ROLE:Reporting to the Director, Global Dining Business Enablement and Operations, the successful Senior Analyst candidate will be responsible for driving key initiatives and processes that will enable the Global Dining organization to continue scaling and delivering best-in-class experiences for our customers. ThisSenior Analyst role will play a critical role in supporting functions across Resy &amp; our Global Dining team, including, but not limited to, Marketing, Product, third-partyonboardingand Servicing to deliver a successful Customer experiences. This person will help deliver critical business processes that are customized to meet Resy and our Global Dining Team’s business objectives and achieve continued growth. This person will work closely with American Express team members to ensure policy compliance and guide our operational processes through appropriate review and approval processes.&nbsp; A successful candidate will play a key role in elevating our operational excellence culture and enable business processes to scale for the future of Global Dining.Responsibilities:<ul><li>Deliver and action on requirements for internal governance processesthrough collaboration with internal and external partners</li><li>Collaborate with partners on key cross functional initiatives that will enable our global dining business to scale and implement long-term procedures and practices</li><li>Provide cross functional collaboration with other teams across our global dining organization on business needs</li><li>Contribute to continual process improvement or re-engineering activities to increase agility and speed to market</li><li>Support Issue &amp; Complaints Management for Global Dining Business, developing solutions to stop harm and implement long-term controls</li></ul>Qualifications<ul><li>Exceptional interpersonal and communication skills with the ability to work with team members across different functions and with colleagues at all levels</li><li>Exceptional organizational skills and attention to detail. Skill in driving results against aggressive timelines, managing multiple priorities and executing flawlessly</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>A self-starter with an ability to excel in a dynamic, ever-changing or ambiguous environment as required</li><li>Ability to work with partners and across internal teams to effectively manage projects and meet timelines</li><li>Passion for restaurants and desire to work on dining landscape&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst, Global Dining Business Enablement & Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.&nbsp;The U.S Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.We are on the journey to develop a best in class, modern storage solution for the enterprise, to support the digital first strategy, improve our cost efficiency and ensure better self-services for all our consumers as part of our technology roadmap.&nbsp; With over 30 billion servicing communications stored, continuing to invest in innovation, modernization and leading-edge technologies is critically important, especially as we move through our platform and product journey.&nbsp;We are looking for an&nbsp;Engineer I&nbsp;to deliver world-class software solutions supporting our platform vision. This includes using leading-edge modern technology stack, fostering engineering culture, innovation using new capabilities, designing and building new ways to enhance and expose our capabilities via API’s, cultivating continual improvement in system quality, performance, and robust coding frameworks.Translate user needs into system requirements, partner with Solution Architect and Senior Engineer to ensure design meets technology standards and uses appropriate design patterns.&nbsp; Develop software applications to high coding standards, ensure code is testable throughout and meets the resilience of test automation tools.&nbsp; Measure and optimize application code performance and integration of component systems. Support deployment of changes into production.&nbsp; Ensure adherence to CI/CD toolsets.Designs, develops, solves problems, debugs, evaluates, modifies, deploys, and documents software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications.Member of a product engineering team within the Digital Data AI &amp; ML TECH, reporting to an Engineering Director or Senior Engineering Manager.Responsibilities:<ul><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Hands-on expertise with application design</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Experience with design and coding across one or more platforms</li><li>Participate in code reviews and automated testing</li><li>Debug software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li></ul>Job RequirementsAt the core of Software Engineering, the candidate must be able to demonstrate some of the following core competencies:&nbsp;Technical experience<ul><li>Preferably a Bachelor’s or Master’s degree in computer science, computer engineering, or other technical discipline</li><li>4+ years of software development experience</li><li>Java 8 experience building enterprise applications with proven design patterns</li><li>Experience/knowledge with the Spring framework, specifically Spring Boot and RESTful APIs</li><li>Experience/knowledge with NoSQL databases such as Couchbase is an advantage.</li><li>CI/CD - Build pipelines for continue integration and delivery: Git, Jenkins, etc.</li><li>Experience with Testing Frameworks for backend/front-end and backend automation testing</li><li>PaaS - Nice to have</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Engineer - Java, Spring Boot , REST API -  Communications & Storage

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Overview of The Department:&nbsp;Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms.This position works closely with our Digital Advertising business partners and product teams to develop and support critical systems and platforms for the American Express products and services that drive current and prospective customer engagement, acquisition and loyalty via a multitude of channels. We are looking for a dynamic, innovative, action-and-results oriented senior engineer to support this fast-evolving eco system.&nbsp;The ideal candidate is required to be accomplished in the development and deployment of complex software solutions, with a strong focus on Cloud based engineering, various Java technologies, API design and user experience. The candidate should be able to develop innovative solutions, have a pragmatic approach to application architecture, and be excited to work on a varied tech stack. You will be expected to have a deep understanding of the functional platforms, but also contribute to planing and executing the technology roadmap, while being an exemplary team player and contributor. You are required to have a curious mindset, ability to question status quo and technologically advance the platforms, while exhibiting collaboration with other enterprise teams.This is an opportunity to work in a fast-paced, Scaled Agile environment with a team of engineers, product owners and several technology stakeholders. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.&nbsp;Job Responsibilities:<ul><li>Lead and contribute to the development of Amex’s new advertising capabilities (e.g., ad serving, targeting, measurement), ensuring alignment with strategic priorities of the Digital Advertising team.</li><li>Design, build and deploy new ad capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal).</li><li>Support the assessments of 3-rd party technology solutions to determine suitability for use in the emerging platform.</li><li>Collaborate successfully with product owners, designers, and a broad set of internal tech partners (across multiple internal groups).</li><li>Perform code reviews to ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.</li><li>Partner with peers in technologies to identify opportunities for code sharing, common services, joint development.</li><li>Keep up with the latest industry research and emerging technologies to ensure we are appropriately leveraging new techniques and capabilities.</li><li>Interview to help recruit top talent with technical skills and non-technical skills</li><li>Coach and potentially lead junior engineers</li><li>Consistently question assumptions, challenge the status quo, and strive for improvement.</li></ul>Minimum Qualifications:<ul><li>Bring a strong technical foundation; able to engage the team on coding practices, architecture, design, get under the hood of complex integrated architectures, coding systems, and interface design.</li><li>Digital Advertising and Media network software engineering experience required.</li><li>Hands-on engineering experience using and implementing Google Ads Manager and other similar products.</li><li>Experience with Adobe products for Marketing and Creative (Adobe Experience Cloud/Platform, Adobe Creative Cloud).</li><li>Extensive experience in Software Engineering, with 8+ years of demonstrable experience building and deploying large scale software products.</li><li>Strong experience in design and Agile development, code reviews for full stack solutions.</li><li>Significant experience with Java, REST APIs, Cloud engineering, building digital experiences.</li><li>Strong understanding and experience in CICD and DevOps, system and platform resiliency.</li><li>Ability to communicate complex technical concepts clearly and concisely to non-technical individuals.</li><li>Experience or exposure with technology planning and road mapping.</li><li>Proven track record to lead problem analysis and resolution.</li><li>Bachelor’s degree in computer science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred.</li></ul>Preferred Qualifications:<ul><li>Knowledge of American Express Marketing &amp; Data platforms, and software development practices a plus.</li><li>Excellent verbal and written communications skills required, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.</li><li>Proven ability to develop and execute against a platform vision, strategy, and priorities.</li><li>Deep appreciation for the importance of elegant solutions to technical challenges.</li><li>Flawless interpersonal skills and ability to partner with technology peers to drive technical solutions forward.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Engineer - MarTech

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the company, and oversees risk ownership throughout business units, products, and processes.The objective of the Operational Risk Management (ORM) Process Risk Reduction and Operational Risk Analytics team is to address identified systemic operational risks, to ensure the integrity and efficiency of business processes, and maintain the alignment of risk reduction efforts through well-executed risk mitigation and remediations activities. The team does this through analyzing data and looking for themes across the company’s processes and operational risk stripes using advanced analytics tools, in addition to quantifying operational risks, developing key risk indicators (KRIs), key performance indicators (KPIs), and operational risk metrics to assess risk exposure.Operational Risk Management (ORM) is looking for a Manager of Process Risk Reduction and Operational Risk Analytics to lead a diverse team of high-performing professionals focused on identifying emerging risks, performing analytics and reporting and ensuring effective operational risk management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Manager, Process Risk Reduction and Operational Risk Analytics will:<ul><li>Identify emerging risks by scanning the external and internal environment to identify new and evolving risks that could impact the enterprise’s operations</li><li>Use advanced risk analytics models and tools to predict and quantify operational risks; monitor risk trends using analytics and data sources to track trends and assess potential impacts to the organization</li><li>Monitor key risk indicators (KRIs), key performance indicators (KPIs) and operational risk metrics to assess risk exposure</li><li>Contribute to forward looking insights and strategic recommendations based on analytics to prepare American Express for long-term risk scenarios</li><li>Collaborate with other business units to develop and implement control measures to mitigate identified risks, ensuring a proactive rather than reactive approach</li><li>Contribute to establishment of enterprise priorities for proactive risk reduction</li><li>Regularly monitor the execution of controls within business processes and conduct reviews of the control inventory to ensure they are effective and aligned with risk appetite</li><li>Stay connected with external experts and industry forums to keep up with best practices and peer developments and stay updated on emerging regulatory changes</li></ul>Qualifications:&nbsp;<ul><li>Experience in operational risk management (e.g., within Risk, Internal Audit, or Control Management function) and has a deep understanding of operational risk frameworks and regulatory requirements for larger financial institutions</li><li>Experience in a large financial institution is preferred due to unique regulatory, operational and financial risks such institutions face</li><li>Demonstrated experience leveraging data analytics tools (e.g., Excel, SQL, Tableau) to extract insights, identify trends, and inform business decisions</li><li>Understanding of the financial sector’s regulatory environment and its implications for operational risk management</li><li>Understanding of global risks including international markets, geopolitical risks and global macroeconomic trends</li><li>Strong communication and interpersonal skills</li></ul>ORMCMSalary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-ORM; Process Risk Reduction & Operational Risk Analytics

Who we are:Sprague is passionate about delivering the diverse products and programs that warm, power and move the world. We keep homes warm through Northeastern winters and hospitals cool through summer. We help small businesses focus on serving their communities, and our renewable fuels keep our country’s infrastructure running. From importing wind energy components to deploying leading-edge solar technology to help power terminal facilities, we are committed to continually evolving to meet our customers’ changing energy needs.About the position:Sprague has an extensive network of terminals located throughout the Northeast and our operations team prides themselves on the smooth, efficient, and safe operations of these facilities. We are currently looking for a Terminal Operator to join our team in Bridgeport, CT.&nbsp; We are seeking an operator capable of a wide range of duties in a gasoline/oil tank farm/bulk handling facility.&nbsp; Work is performed outdoors in a maritime environment 24 hours a day.This role is primarily based in our Bridgeport Terminal but will provide coverage for our Stamford Terminal when needed. While the primary shift covers daytime hours, candidates must be adaptable to work various days and shifts, including weekends and nights.Duties / Responsibilities:<ul><li>Assisting with mooring vessels</li><li>Offloading barges and vessels</li><li>Gauging of tanks</li><li>Conducting and managing inventory of liquid product</li><li>Maintenance and repair of loading racks and storage tanks</li><li>Maintenance of grounds, buildings and/or equipment</li><li>Conducting scheduled equipment inspections and repairs</li><li>Operation of terminal equipment and machinery</li><li>Customer service</li><li>Other duties as required</li></ul>Education / Experience / Skill Requirements:<ul><li>Experience in a bulk fuel storage plant a plus but not required</li><li>High school diploma or equivalent</li><li>Knowledge of basic math including fractions</li><li>Mechanical aptitude</li><li>Good computer skills</li><li>Must have a valid driver’s license</li><li>Ability to obtain a TWIC card</li><li>Good verbal and written communication skills</li><li>Must be able to do shift work including nights, weekends, holidays, and overtime as needed</li></ul>Physical activity/strength requirements are demanding and may include:<ul><li>Frequent standing, walking, sitting, getting in/out of truck, climbing-stairs, ladders, slopes (i.e., tank ladders/stairs/ramps), grasping/handling, reaching forward</li><li>Occasionally bending/stooping, crawling, reaching overhead, twisting, balancing, squatting</li><li>Frequently lifting/carrying 1-20 lbs., occasionally 21-100lbs plus lbs. (i.e. oil, steel parts, spouts, tools)</li><li>Occasionally pushing/pulling 1-100 plus lbs. (i.e. mooring lines)</li><li>Frequently exposed to chemical agents and fumes and odors, outside weather conditions including extreme heat/cold,</li><li>Occasional exposure to noise, dust, vibration, solvents, petroleum products, slippery surfaces</li></ul>We want to hear from you!Do you like to solve problems and consider yourself forward thinking? If you are looking for a place where you can learn a lot about the energy industry while constantly challenging yourself, then Sprague is your place. Sprague employees are dedicated and driven, and we constantly strive to be the best in the industry. We work best as a team, knowing that collaboration leads to innovation and the best customer experience. As a company that has continued to evolve with the energy industry for the last 150 years, we are looking for hardworking employees to join us as we remain at the forefront of the industry.&nbsp;Plus, we have some great benefits! <ul><li>Medical/Dental</li><li>Paid Time Off</li><li>401(k) Traditional and Roth plans with employer match of 100% for the first 6% of employee’s contribution</li><li>Defined Contribution Plan with an automatic 2.6% contribution from Sprague</li></ul>Come join us to learn why we are consistently celebrating 20-, 30-, and even 40-year anniversaries here at Sprague!Sprague is an EEO/AA employer.&nbsp; We strongly encourages minorities, females, Vets and individuals with disabilities to apply.&nbsp;As a federal contractor we adhere to OFCCP employment regulations. Click here for OFCCP compliance information

Sprague

Sprague Resources GP LLC

Terminal Operator - Bridgeport CT

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.&nbsp;Join the Database Engineering team in building the next generation of public and private cloud database platforms.Ever wondered what it takes to build a highly available, global scale enterprise-wide private cloud platform with an Open-Source technology stack and to achieve up-times SLA of Amazon, Google and Force.com?Then you should consider this innovative and disruptive opportunity where you can be a key transformative contributor to a world-class engineering team building and maintaining the DBaaS platform for American Express.The goal of the team is to continue to build upon a robust platform in support of hosting databases both in the private cloud environment and multiple public clouds.Key Responsibilities:<ul><li>Develop APIs and self-service interfaces that enable developer-friendly access to cloud databases.</li><li>Implement observability solutions and telemetry pipelines for monitoring, anomaly detection, and auto-remediation using AI/ML techniques (in collaboration with data science partners).</li><li>Contribute to the development of reusable Terraform, Kubernetes, and CI/CD templates for consistent infrastructure deployment and configuration.</li><li>Participate in the buildout of migration frameworks and tools for heterogeneous database transitions (e.g., SQL Server to PostgreSQL, Couchbase to Firestore).</li><li>Ensure security, compliance, and cost-efficiency are built into all solutions from the ground up.</li><li>Troubleshoot platform issues and help continuously improve system resiliency and performance.</li><li>Write clean, well-tested, and maintainable code; participate in code reviews and design sessions.</li><li>Collaborate across product, operations, and enterprise architecture teams to meet business and technology goals.</li></ul>There are hundreds of opportunities to make your mark on technology and life at American Express.Here’s just some of what you’ll be doing:<ul><li>Use cutting-edge technologies to implement a Cloud Database Platform.</li><li>Understand the current implementation of the database platform and look for improvements to the platform and dependencies.</li><li>Work with Product Owners to understand upcoming features and ensure proper design.</li></ul>Minimum Qualifications:<ul><li>5+ years of experience in software engineering, DevOps, or platform engineering roles.</li><li>Strong programming skills in Python, Go, or JavaScript/TypeScript.</li><li>Experience working with cloud platforms and cloud-native services.</li><li>Familiarity with one or more database platforms (e.g., PostgreSQL, MongoDB, Cassandra).</li><li>Knowledge of Terraform, Helm, Kubernetes, and Infrastructure-as-Code principles.</li><li>Experience with monitoring and observability tools (e.g., Prometheus, Grafana, OpenTelemetry).</li><li>Exposure to AI/ML or anomaly detection frameworks is a strong plus.</li><li>Understanding of secure, scalable software development best practices.</li><li>Strong problem-solving skills, with a passion for delivering reliable and developer-centric solutions. </li></ul>At the core of Software Engineering, every member of our team should be able to demonstrate the following technical, functional, leadership and business skills you'll use every day, including:<ul><li>Agile Practices</li><li>Programming Languages and Frameworks</li><li>Business Analysis</li><li>Analytical Thinking</li><li>Business Product Knowledge</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will work in a hybrid model (combination of in-office and virtual days).US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Database Automation Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The Global Brand Strategy &amp; Insights team sits within GABM. We are responsible for accelerating brand consideration globally by delivering robust insights, transformative brand strategies, and key capabilities for marketers across the organization.Our team is looking for an experienced Senior Manager – US B2B Product Insights. This role will sit within our US Product &amp; Marketing Insights COE team to drive strategy and customer connectivity across key initiatives that are essential to success of the Global Commercial Services (GCS) organization. This position reports to the Director of US B2B Product Insights.How will you make an impact in this role?<ul><li>Partner with American Express’s US GCS stakeholders to deliver against key strategic priorities, using customer insights that pertain to small, medium, and large businesses.</li><li>Use strategic focus, analytics, and agility to consistently produce insights that drive actionable outcomes and business results (increased acquisition, revenue, share of wallet, etc.).</li><li>Ensure business partners have a clear and actionable understanding of the American Express customer and prospects, through a synthesis across internal and external sources.</li></ul>Qualifications:Project Management/Research Expertise:&nbsp;<ul><li>Has the able to lead a research project end-to-end and translate findings into compelling and actionable recommendations for the business.</li><li>Takes a consultative approach; helps to articulate and prioritize goals, key questions, and information needs of the business partner and translate into ‘researchable’ objectives.</li><li>Deep knowledge of the credit card/financial services industry and small business landscape a plus.</li><li>Has strong analytical skills with ability to design research programs and methods to address business needs; can articulate rationale (the “why” behind a given recommendation).</li><li>Leads and inspires research agency partners ensuring the strategies and methods deliver against business objectives and create impact.</li><li>The ability to navigate operational complexities and deliver projects in a compliant way.</li><li>Strong attention to detail</li></ul>Relationship Building:<ul><li>Can effectively build relationships, partner, influence, and negotiate with stakeholders at all levels (i.e. BU, Dir, VP, SVP)</li><li>Is a strong strategic thinker with an ability to create clarity in the midst of ambiguity by focusing on meaningful outcomes.&nbsp;</li><li>Is a skilled relationship-builder who identifies and seizes opportunities to connect insights and people across projects, portfolios, and lines of business.</li><li>Has executive presence with high degree of comfort in working with and presenting to senior leaders.</li></ul>Demonstrates Corporate Maturity:<ul><li>Is a self-starter. Able to efficiently prioritize, problem solve, and handle changing priorities in a fast-paced environment.</li><li>Operates with a can-do attitude. Effectively works through conflict or ambiguity and proactively seeks solutions to problems.</li></ul>Preferred Qualifications&nbsp;<ul><li>7+ years in consumer insights / market research, particularly in financial services with emphasis on quantitative and qualitative market research leveraging advanced analytics (including conjoint, segmentation, TURF, focus groups, in-depth interviews, etc.).</li><li>Mix of research and product development experience a plus.</li><li>Excellent written and oral communication skills with exceptional ability to inspire action and compelling recommendations.</li><li>Marketing or market research related post-graduate degree a plus.</li><li>Strengths in analytics and storytelling to turn research results into insights that influence business decisions.</li><li>Ability to manage multiple projects and stakeholders simultaneously to embed insights into product line strategy.</li><li>Strong computer skills (Excel, PowerPoint, Word, Qualtrics, etc.)&nbsp;</li><li>Experience with product line strategy is preferred</li><li>Experience working with financial services companies is preferred.&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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