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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Fidelity’s Workplace Investing (WI) business unit. Come join the Workplace Investing Scrum Master Chapter! As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader, you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily stand up, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure. You will support the squad by engaging with all team members and product area leadership to reinforce and embed an agile approach and principles into the day-to-day work. This role often requires coordinating the efforts of multiple systems teams to deliver a seamlessly integrated solution to our customers. <ul> <li>Working collaboratively with Workplace Investing product partners and chapter leaders to enable delivery of the squad's mission through well-executed sprints. </li><li>Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources. </li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners. </li><li>Managing, coordinating coordination for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters) </li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams) </li><li>Organizing and presenting ideas and information logically and concisely to a variety of audiences, including both technical and non-technical individuals </li><li>Collaborating closely with the squad leader to plan and execute on the highest priority work as per the product roadmap. </li><li>Managing multiple, competing priorities simultaneously </li><li>Coaching and mentoring complex squads, regardless of size. </li><li>Participating in a community of practice and providing scrum knowledge to members of your product area and identifying opportunities for continuous improvement within the product area. </li></ul> The Expertise and Skills You Bring <ul> <li>You are a proven change agent capable of coaching agile practices to teams and individuals from across distinct functions, experiences, and geographies as they work through new and unfamiliar situations. </li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery. </li><li>You are intellectually curious and enthusiastic about learning new skills, and model a culture of continuous learning, mentoring, and coaching. </li></ul> The Team You will support one or more cross-functional WI Technology squads while aligned to the WI Scrum Master Chapter. Our mission as a Chapter is to coach, develop, and empower each other to lead development teams that embrace the Agile mindset while providing career guidance and mobility opportunities for Scrum Masters. We are establishing a learning culture that amplifies best practices, delivers consistent, predictable, and impactful results, celebrates diversity and inclusion, and creates a safe, fun, and respectful environment. As leaders who serve, we are building a trusted, collaborative relationship with our partners across Fidelity and embrace customer-focused methodologies that enable innovation and drive product delivery. Dynamic Working Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth are important to us, so you will want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview At Fidelity, we are focused on making our financial expertise universally accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.

Fidelity TalentSource

Agile Scrum Master

Delivery Consultant The Role As a Workplace Investing (WI) Delivery Consultant, you blend a passion for delivering value to customers with an emphasis on continuous improvement within the WI Delivery System. You will do this through coaching, supporting, and guiding leaders to optimize their approach to product development. You will act as a change agent, facilitator, and product lifecycle subject matter expert creating a solid foundation for achievement of business goals. Key Responsibilities Include <ul> <li>Coach and support WI leaders as they continue to evolve their understanding of how to maximize effectiveness of the WI Delivery System across their areas of accountability. </li><li>Look holistically across the system, bring together critical partners, and establish routines to foster outcome-centered collaborative ways of working. </li><li>Assess existing delivery systems to identify gaps, inefficiencies and areas for improvement and guide those responsible to implementing changes. </li><li>Streamline workflows and delivery processes to ensure speed, accuracy and reliability. </li><li>Evaluate and recommend delivery-related tools . </li><li>Identify and improve metrics to measure effectiveness of the delivery system. </li><li>Work with Program Managers, operations teams and other stakeholders to align the delivery system with business goals. </li><li>Stay updated with industry trends, technologies and best practices in delivery systems and logistics. </li><li>Drive innovation and propose new methods to optimize product delivery operations. </li></ul> The Expertise and Skills You Bring <ul> <li>8+ years of experience in delivery system design, process improvement, or operations </li><li>Expertise in the product management lifecycle </li><li>Knowledge of process improvement methodologies and Scaled Delivery Frameworks (Lean, Agile, Six Sigma, Scrum@Scale, SAFe, LeSS, etc.) </li><li>Track record of successfully championing adoption and consistent use of delivery practices, tools and data for strategic planning, prioritization, and managing the work (e.g., Jira Align, Jira, Miro, Power BI, etc.) </li><li>Proven strategic, analytical, and problem-solving skills </li><li>Experience coaching and mentoring leaders at various levels </li><li>Take a continuous improvement approach </li><li>Ability to be flexible in approach and share innovative and creative thinking as you mentor leaders through solving problems to deliver increased value </li><li>Approach work with curiosity and model a culture of continuous learning, mentoring </li><li>Financial services experience preferred </li></ul> The Team The Delivery Enablement office supports the Workplace Investing (WI) business unit through maximizing the effectiveness and efficiency of the WI Delivery System. We do this through utilizing a standard delivery model that enables common language, consistency of practice, and adoption to change. Our office includes delivery consultants, executive coaches, and change management leads and supports programs and products and services within WI and Fidelity Healthcare group. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

Delivery Consultant

Senior Software Engineer Fidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading and servicing digital assets, such as Bitcoin and Ethereum. As a Senior Software Engineer, you will be an integral part of the Platform Services team. You’ll get the opportunity to develop your skills, collaborate across Fidelity teams and continue to learn in a fun, collaborative, iterative, and rapidly changing environment. This is a hands-on role where you will write code for product features. You will work closely with the technical lead and architect to build secure, scalable, resilient cloud-based microservices utilizing modern software development practices. You will help design and implement REST API clients and services, exchange asynchronous messages between services, and use SQL databases to manage data. You will also write automated unit and integration tests, package software using containers, coordinate builds using continuous integration pipelines and prepare your services for deployment on AWS. The Team The Platform Services Team is responsible for the backend services and APIs that support transfer of digital assets and wires. Additionally, they create and maintain services to get account positions, transaction activity and other account management related use cases. Both the Admin and Custody UI leverage the API interfaces exposed by the Platform Services team. The Expertise You Have <ul> <li>Expert in core Java technologies and frameworks like Spring Boot </li><li>Proficient in databases and SQL </li><li>Understanding of AWS or other cloud platforms and containerization technologies such as EKS and Docker </li><li>Experience working with version control systems like GIT. </li><li>Experience with asynchronous workers and resilient messaging services such as SNS and SQS </li><li>An understanding of microservice architectures and twelve factor app patterns </li><li>Ability to build reliable software that can withstand unreliable environments </li><li>Unit and integration test automation using Junit and spring boot test framework </li><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins. </li></ul> The Skills You Bring <ul> <li>A solid and strong foundation in software engineering – bachelor’s degree + preferred, 4 years’ experience </li><li>Possess critical thinking skills to build end-to-end solutions </li><li>Passionate and committed to learning new things and developing with the latest technologies and frameworks </li><li>Work well in both a small agile team and independently, having a strong user focus </li><li>Strong analytical, communication, and organizational skills and the ability to handle multiple tasks at a given time </li><li>Participate in engineering practices such as code and design reviews, environment strategy, and build and deployment pipeline. </li></ul> The Value You Deliver <ul> <li>Work with product management on requirements, decompose epics into stories, and deliver solutions that meet or exceed customer expectations </li><li>Build scalable, resilient, cloud-based systems aligned with our long-term strategy </li><li>Provide outstanding support, including on-call support when necessary </li><li>Mentor junior software engineers </li></ul> Why Fidelity Digital Assets? Fidelity Digital Assets embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of 300+ forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.

Senior Software Engineer - Java

Business Analyst - MarTech Solutions and Innovation CoE (Aprimo Product) at Fidelity Are you ready to make an impact? As a Business Analyst within Fidelity’s Workplace Investing (WI) business, you won’t just analyze data—you’ll shape the future. Imagine crafting an engaging experience for our associates, harnessing the full potential of the Aprimo product. The Team The Marketing Solutions and Innovation team focuses on designing and implementing capabilities and experiences that bring customer strategies to life. Technically creative and nimble, this team is known for creating innovative user-friendly solutions based on complex business requirements from business stakeholders across the organization. The Expertise You Have <ul> <li> Identify, document, and analyze business processes, understanding their objectives and flow within the organizational and technology ecosystem. Provide constructive feedback to drive process improvements, leveraging the capabilities of Aprimo. </li></ul> <ul> <li> Design efficient workflows and analyze processes for optimization and effectiveness. </li></ul> <ul> <li> Familiarity with various project management methodologies and concepts, including agile, waterfall, or hybrid approaches. </li></ul> <ul> <li> Knowledge of marketing and content-related processes and how they intersect with technology solutions. </li></ul> <ul> <li> Proficient in using modeling and diagramming tools like Visio, Camunda, or Miro, and project management tools such as Jira, Aprimo, Workfront, or Monday.com. </li></ul> <ul> <li> 5-7 years of transferable experience. </li></ul> <ul> <li> Bachelor’s degree preferred. </li></ul> The Skills You Bring <ul> <li> Skillfully manage dependencies across teams, ensuring smooth collaboration and overseeing multiple projects simultaneously. </li></ul> <ul> <li> Lead project planning meetings and facilitate refinement sessions to enhance project understanding and ensure alignment on objectives. </li></ul> <ul> <li> Conduct end-to-end Business Acceptance Testing with traceability of test cases. </li></ul> <ul> <li> Proactively address issues and stakeholder feedback, resolving challenges promptly to maintain project momentum. </li></ul> <ul> <li> Lead reviews of final deliverables, ensuring quality and adherence to requirements. </li></ul> <ul> <li> Demonstrate strong skills in both written and verbal communication, proficiently summarizing and interpreting information to positively influence stakeholders, including subject matter experts and business partners. </li></ul> The Value You Deliver <ul> <li> Drive enhancements in business processes by leveraging the capabilities of Aprimo, ensuring they are optimized for effectiveness and aligned with business goals. </li></ul> <ul> <li> Offer proactive ideas and solutions to improve processes and the business, utilizing your knowledge of marketing, content, and technology intersections. </li></ul> <ul> <li> Proactively address issues and stakeholder feedback, resolving challenges promptly to maintain project momentum and foster positive relationships. </li></ul> <ul> <li> Provide education, coaching, and problem-solving support to users, enhancing their experience and proficiency with our tools. </li></ul>

Business Analyst

Senior Software Engineer (OIPA) – FILI Technology Are you interested in serving the needs of millions of customers in tax efficient savings, protection and guaranteed income in retirement? Fidelity Investments Life Insurance (FILI) Technology team in Personal Investing is seeking a talented engineers to join us in modernizing and building innovative and world-class experiences, capabilities and platforms in support of this mission. <ul> <li>4+ years of Expertise in developing policy administration systems using Oracle Policy Administration System (OIPA), including configuration language, integration, AS Files, data intake, database architecture, and data extraction patterns; building OIPA extensions; and performing palette and application security implementations, screens (policy, roles segment, allocation, and valuation), and release management. </li><li>Expertise in implementing design patterns, using UML </li><li>Test Driven Development, Junit, Jasmine, Karma, Protractor </li><li>IDE’s Spring Tool Suite, and Eclipse, within a UNIX and Windows environment. </li><li>Writing SQL queries and debugging stored procedures within an Oracle environment. </li><li>Leadership: Team player, self-starter, collaborative, innovative, eager to learn every day. </li><li>Understanding of docker, cloud-computing / cloud services platforms (e.g. AWS or Azure) will be a plus </li><li>AWS Certification is a plus </li></ul> The Purpose: As a Principal Software Engineer on the team, you will have the opportunity to leverage all of your skills in engineering, modernizing, and testing Annuity contract generation and account opening applications. You will be expected to quickly gain understanding of all the components of our applications and will work with the team to deliver best in class solutions.

OIPA Software Engineer

<h3>Transaction Processor</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor to work in Covington, KY! Please note we are hiring for a weekly shift that could range from Sunday-Friday (4-5 days/week within that timeframe). Available shifts range from 6:00AM ET – 4:30PM ET (an 8 -10 hour shifts within that timeframe). The hourly pay rate range for this position is $20-$22 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>The Role</h3> Do you like problem solving and working in a fast-paced office environment? Join us at Fidelity Investments where you will be part of a business unit supporting a broad range of customer activities such as check depositing and document processing. As General Transaction Processing Representative, you will provide transaction services to each of Fidelity’s distribution channels. We support Fidelity’s growth with high quality, cost effective and innovative service solutions through talented associates and processing expertise. <h3>The Experience and Expertise You Bring</h3> <ul> <li>High school diploma </li><li>Minimum one-year experience in a data entry related role </li><li>Check processing experience preferred </li><li>Excellent communication skills </li><li>High attention to detail </li><li>The ability to accurately key between 8,000-10,000 keystrokes per hour </li><li>Able to effectively multi-task </li><li>Please be flexible and highly adaptive to change </li><li>We look for a positive attitude and ‘can do’ approach to challenges </li><li>Ability to learn and apply knowledge to make effective processing decisions </li><li>Managing queue work and check reconciliation processes </li><li>Reviewing deposit instructions and ensuring each transaction is executed appropriately </li><li>Making timely and accurate deposits, regarding high-risk exception functions </li></ul> <h3>The Team</h3> Inbound processing provides imaging, data entry and check deposit services for several Fidelity business units. Our knowledgeable team and comprehensive solutions focus on quality, risk mitigation and end to end operational efficiency strengthening Fidelity’s ability to provide a superior customer experience.

Transaction Processor

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Developer to work in Jersey City, New Jersey. <h3>The Role</h3> Are you interested in working to build applications which supports Prime Brokerage business? Our chapter comprises teams that work on a range of applications which supports prime brokerage business activities. We're looking for UI developer and designer who are passionate, inquisitive, and responsible individuals to help us in our mission to deliver the best experience to our customers, comprising of Hedge Fund clients and Fidelity prime business. You will be a team of skilled technologists. As a UI developer and designer, <ul> <li>You will work to design screens using the latest version of Angular. </li><li>Maintain existing applications which are in legacy technology while working to modernize those. </li><li>You’ll work on analyzing and designing data structures to support various applications, new features, taking these from concept to deployment, as part of our cross functional teams. </li><li>You'll have the opportunity to share ideas to improve our products as well as develop your skills, learn new technologies, and continue to learn. </li><li>We're looking for highly motivated individuals who work well in a partnership, iterative, and fast-paced environment. </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>10+ years of hands-on experience as a developer and designer in UI technologies, specifically Angular 8+, with knowledge of Java and Relational databases such as Oracle and MS SQL Server. </li><li>Strong programming skills in Angular 8+, CSS, HTML, Java script. </li><li>Skilled in Bootstrap, NodeJS, Typescript and other advanced Javascript skills. </li><li>Proven knowledge of AG-grid, Highcharts, and other graphical display tools. </li><li>Can support and maintain JQuery and AngularJS applications. </li><li>Knows how to run builds using Jenkins and/or Maven. </li><li>Has used source code management tools such as Git Hub. </li><li>Strong data analysis skills, design, and coding experience in financial industry preferably in capital markets/prime brokerage. </li><li>Decent RDBMS skills – able to write SQL queries. </li><li>Has worked on Linux platforms and knows Unix commands. </li><li>Experience working as a team member in Agile methodology. </li><li>AWS Cloud experience is a plus. </li><li>Financial industry experience is a plus. </li><li>Understand glossaries and terminologies in financial industry </li><li>Ability to work independently and collaborate with teams. </li><li>Good communication skill to both technology folks and business partners. </li><li>Quick learner, adaptable, has the right attitude to work across teams to find and deploy solutions. </li><li>Committed to timely and quality deliverables. </li><li>Great teammate </li></ul> <h3>The Team</h3> We believe that diversity in background and experience will further an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers. Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels. People who are phenomenal cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge and demonstrating our core pillars: <ul> <li>Envision. Innovate. Inspire. Keep it cool: Cultivate an inclusive organizational culture, recognize greatness, support each other &amp; enjoy the journey. </li><li>Elevate the floor; Influence the horizontal: Commit to developing leadership at all levels. Help your peers &amp; team get better by raising standards within and around while maintaining a strong focus on building future leaders. </li><li>Tightly aligned; loosely coupled: Establish or enhance partnerships across the organization to ensure alignment towards enterprise standards, tools and reusability while providing direction for teams to operate autonomously. </li><li>Level Up on Craftsmanship: Treat learning as a journey not a destination. Commit to learning and instructing as a part of your life. </li><li>Build the "Best" Tech together: Promote innovation driven by purpose and practicing autonomy with responsibility. </li></ul> <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working – Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Full Stack Developer (Front-End)

<h3>End User Support</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX! This position will provide end-user technology support for the Fidelity locations in Texas. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial. <h3>The Expertise You Have</h3> <ul> <li>Computer Builds – maintain a supply of computers loaded with our base image</li> <li>Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer.</li> <li>Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems.</li> <li>Following guidelines to reporting and escalation procedures.</li> <li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.</li> <li>Working in conjunction with technical and non-technical personnel to optimally navigate the requests.</li> <li>Special assignments and other work related duties as the need arises by management.</li> </ul> <h3>Education and Experience</h3> <ul> <li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems</li> <li>A+ certification is a plus</li> </ul> <h3>The Skills You Bring:</h3> <ul> <li>Broad knowledge of Windows Operating Systems and Client Hardware.</li> <li>Ability to excel in a change controlled environment.</li> <li>Outstanding analytical and interpersonal skills.</li> <li>Ability to work optimally with client and other groups.</li> <li>Understanding of TCP/IP networking protocols.</li> <li>Ability to think independently to meet goals based on requirements.</li> <li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, coordinate, prioritize, and multitask.</li> </ul> <h3>COVID Work Policy</h3> <ul> <li>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</li> </ul> <h3>Dynamic Working – Post Pandemic</h3> <ul> <li>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</li> <li>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</li> </ul> <h3>Company Overview:</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

End User Technician

Senior Cloud Engineer - Observability Platform The Role Do you want to work on leading edge cloud technologies which are transforming how developers work with cloud? As a Senior Cloud Engineer in our Cloud Platforms area, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contributions, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach supported by a dedicated learning day each week. Working on Foundation &amp; Pipelines squad, which supports the Core &amp; Common initiative of building, deploying, and supporting our new OTel observability platform focused on metrics and traces. This role contributes to strategic platform enhancements, including platform security and resiliency and new features. The Expertise and Skills You Bring <ul> <li>5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>Hands-on experience in 2 or more languages (Python, Java, Go etc.). </li><li>Hands-on experience designing and building scalable and resilient applications in the cloud. </li><li>Good knowledge on networking concepts such as DNS, Load Balancers, routers etc. </li><li>Experience in troubleshooting Linux based systems </li><li>Experience on containerization technologies such as Docker, Kubernetes etc. </li><li>Experience in deploying applications in AWS platforms such as EC2 &amp; EKS or equivalent platforms from any other cloud provider such as GCP, Azure etc </li><li>Experience in building serverless applications using AWS Lambda, Step functions etc </li><li>Experience delivering software using engineering best practices and principles. </li><li>Extensive knowledge of infrastructure as code (Terraform, CFT, CDK, etc.). </li><li>Hands-on experience with continuous integration and continuous delivery/deployment using ALM tools such as Jenkins. </li><li>Passion for new technologies and cloud trends. </li></ul> Bonus skills <ul> <li>Cloud Certifications in AWS. </li><li>Experience working on Logging, Metrics, and Tracing frameworks and understanding of Logging and Metrics Data Models. </li><li>Experience operating and/or using modern observability tools at scale (Prometheus, Grafana, ELK, Jaeger, Open Telemetry, fluentD, fluentBit, Open Tracing, Datadog, Splunk, etc…) </li><li>Hands-on experience with Open Telemetry (OTEL) or any opensource implementations. </li></ul> The Team This is an opportunity for a highly motivated Senior Cloud Engineer to join the Cloud Observability Platform team in Cloud and Platform Engineering (CAPE) who are responsible for enabling the next generation cloud applications and platforms across Fidelity. You will work in a diverse, open and transparent culture using innovative solutions with the latest cloud native technologies and leading-edge engineering practices. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Senior Cloud Engineer

Education Content Editor Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Content Strategist to work in Boston, MA, Smithfield, RI, or Merrimack, NH! The Role Feed your passion for creativity and help guide customers through moments of decision. As a principal UX content strategist on our content team, you’ll be responsible for creating strategies that balance emotional decision with making with the right next step. Collaborate with product design and research teams to uncover the right customer problem to solve then ideate multiple solution paths. You’ll write UX copy for mobile user flows that make solutions simple, obvious, and consistent. With polished presentation and storytelling skills, present conceptual directions, research findings, and creative rationale to leadership. While your day-to-day will vary, you’ll have the opportunity to develop style guides expressing how the brand shows up in a specific focus area. Own the UX copy for navigation, labels, short form messaging, and contribute to the learning agenda, moderated user tests, and analysis of results to make informed decisions. Together we can shape the digital experiences that enhance people’s financial lives. Apply now and share your portfolio of strategy and writing samples. The expertise and skills you bring <ul> <li>Proven experience in digital content design, UX writing, and content strategy with high attention-to-detail and the ability to balance multiple workstreams at once. Experience writing within financial services is a plus. A bachelor’s degree is preferred.</li> <li>Deep empathy and understanding. This means you create for your audience, being mindful of accessibility and inclusivity.</li> <li>Organized self-starter who can deal with ambiguity while prioritizing and determining how to move work forward.</li> </ul> <ul> <li>A specialist at understanding the audience who can convey the voice of novice and engaged investors and to help them understand and relate to financial topics.</li> <li>Able to read sophisticated ideas and can find ways to make them simpler and conversational.</li> <li>Comfortable presenting to senior leaders, advocating for your content decisions, and negotiating edits with diplomacy and an open mind.</li> <li>Develop and evolve ideas via ongoing dialogue with partners and senior leaders that brings together client needs, emerging technology, financial trends, and Fidelity’s enterprise goals.</li> <li>Influence a test, learn, and optimize approach to content where you’ll make data-informed decisions on the topics, tone, language, and delivery.</li> <li>Thrives in a fast-paced, client-centric environment that depends on strong collaboration.</li> <li>Ability to learn from failure, engage in an iterative process, and understand that success comes sooner through trial and error.</li> <li>Willing to jump into different roles as the job requires and have an eye to the future of digital content design.</li> </ul> The Team As part of the Education Content Team, you’ll be a key player in developing how and what we communicate to our novice and engaged investors. Our team is responsible for the creation and optimization of content and digital experiences. Our goal is to help customers make informed financial decisions and build confidence while doing so. We work with product owners, UX designers, developers, and marketers to help craft the language within the products we build and have a keen focus on simplifying investing topics within our digital experiences. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. Dynamic Working Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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