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Welcome to Whataburger Careers!The Restaurant Manager oversees the daily operations of the restaurant. They hire and develop talent and provide leadership in community relations, customer service, food preparation, and health compliance.<ul><li>Manages front-of-house restaurant operations, including staff scheduling, customer service, and presentation of the dining room and bar areas.&nbsp;</li><li>Manages the kitchen team to ensure timely and quality food delivery and resolve service issues.&nbsp;</li><li>Hires, trains, and retains talent to deliver extraordinary customer service.&nbsp;</li><li>Conducts regular inventory checks and order restaurant supplies as required to ensure adequate stock levels and prevent stock-outs.&nbsp;</li><li>Ensures profitability for restaurant working with Operating Partners on financial reports and budget management.&nbsp;</li><li>Provides guidance on cleaning, sanitation, and food safety procedures. &nbsp;</li><li>Ensures compliance with health and safety regulations and training.&nbsp;</li></ul>Key Skills&nbsp;<ul><li>Front Counter&nbsp;</li><li>Dining Room Attendant&nbsp;</li><li>Coaching &nbsp;</li><li>Recruitment&nbsp;</li><li>Health &amp; Safety Compliance&nbsp;</li><li>Inventory Management&nbsp;</li><li>Budgeting&nbsp;</li><li>Financial Management&nbsp; </li></ul>Preferred:<ul><li>High school diploma/GED, equivalent work experience.&nbsp;</li><li>1+ years of restaurant leadership experience.&nbsp;</li><li>Food Handlers Certification.&nbsp;</li><li>Food Safety Certification (requirement may vary based on city, county or state).&nbsp;</li></ul>501 E Six Fork Rd Raleigh NC 27609

Whataburger

Restaurant Manager - Unit 1628 Raleigh, NC

Welcome to Whataburger CareersReady to work somewhere sizzlin' ???Whataburger - Team MemberFull job descriptionBehind every great Whataburger is a group of dedicated Team Members who work hard to deliver hot, fresh food with a great attitude. Although we hire Team Members to work any position needed to fulfill operational needs below are some job descriptions to inform you of our expectations at Whataburger. As a Team Member at Whataburger, among the duties you need to perform are food preparation, customer service, and the day-to-day tasks involved in the operation. Above all, your main responsibility is to interact with customers including but not limited to taking and receiving orders, processing payments, and responding appropriately to whatever the customer needs. Team Members must prepare the products based on the company's service philosophy. They must also follow the standards when it comes to maintaining the safety and cleanliness of the work environment.Responsibilities<ul><li>Greeting and serving guests with enthusiasm, courtesy, and hospitality ensuring guests feel welcomed</li><li>Ensure all food is fresh, properly presented, and delivered in a timely manner</li><li>Taking orders, explaining, and suggesting menu items, responding to order changes or edits quickly and efficiently.</li><li>Demonstrating knowledge of the brand, products, and promotions</li><li>Frying, baking, or cooking food items.</li><li>Ensuring guest complaints are resolved properly and swiftly</li><li>Ensuring that products and guests' experiences are consistent with our brand, culture, and standard of excellence.</li><li>Tracking and monitoring product hold times to ensure all products are served within quality and safety standards.</li><li>Managing and maintaining inventory and equipment along with stocking supplies and keeping workstations organized and clean</li><li>Assisting in executing opening and/or closing procedures.</li><li>Communicating clearly with guests, fellow team members, and leaders.</li><li>Maintaining a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning equipment, and keeping restrooms clean.</li><li>Maintaining consistent attendance and punctuality.</li><li>Collaborate with team members and managers to meet daily operational goals</li><li>Follow health, safety, and sanitation guidelines at all times</li></ul>Requirements/Qualifications<ul><li>Minimum age: 16 years (may vary by location)</li><li>Ability to multitask and operate a cash register</li><li>Able to stand for prolonged periods, walk, bend, kneel, squat, and lift heavy objects of 50+ lbs.</li><li>Ability to work in a fast-paced environment.</li><li>Positive attitude</li><li>Team-oriented, adaptable, dependable, and strong work ethic.</li><li>Treats others with honor, dignity, and respect.</li><li>Willing to travel to other locations (if needed)</li></ul>Benefits<ul><li>Competitive Pay</li><li>Flexible schedules</li><li>Paid Time Off</li><li>Reduced meals</li><li>Scholarship opportunities</li><li>Intentional growth and development to help you reach your professional goals</li><li>Day, Night/Evening &amp; Overnight shifts available</li></ul>*Benefits vary by position*

Team Member - Ingram - Junction Hwy (Ingram, TX)

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 930 E Interstate Highway 30 Grand Prairie TX 75050

Restaurant Team Member, Evening Shift - Unit 1120

Team Member - Kerrville - Junction Hwy (Kerrville, TX)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Finance Data Science and Analytics organization is seeking a Manager to join the CMV &amp; Analytics team dedicated to investment support for our US Commercial business. The primary responsibility of this role will be to own the Cardmember Value [CMV] process for SBS Cobrand Prospect acquisitions.How will you make an impact in this role?The focus of this role will be to deliver data-driven analytics to inform the optimal allocation of our investment resources for US Commercial Cards. This includes owning the behavioral forecasting used for the semi-annual CMV Refresh process, ad-hoc analytical projects to evaluate performances of specific Marketing campaigns, and working with partner teams to improve the operational flow and technological capabilities used within the forecasting process, while also strengthening the governance supporting the process.The ideal candidate will bring a unique balance of strong analytical skills combined with sophisticated communication skills. They will play a key role in shaping our Marketing investment strategy by providing the analytical rigor required to ensure US Commercial makes informed decisions to drive accretive profitability while increasing investment efficiency.Minimum Qualifications:<ul><li>Bachelor's degree in finance or related field&nbsp;</li><li>Exceptional data analytic skills</li><li>Link data outputs to applied business solutions and recommendations</li><li>Ability to communicate complex ideas into actionable insights for senior audiences</li></ul>Preferred Qualifications:<ul><li>Working knowledge of SQL, Python, and TM1</li><li>Ability to build relationships across a variety of stakeholders with the capability to influence people across all levels of the organization</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite.GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.The Financial Risk Management within Global Risk and Compliance (GRC) is responsible for identifying and managing Credit Risk, Model Risk, Market &amp; Liquidity Risk, External Fraud risk and Financial Crimes, Decision Science &amp; Analytics CoE, across all business units, functions, processes and geographies at American Express.&nbsp;We are seeking an experienced Director, External Fraud Risk Oversight (2nd LOD), to join our Financial Risk Management (FRM) function within GRC. The successful candidate will be part of the External Fraud Risk management 2LOD team, and will understand Fraud, Operational &amp; Compliance risks within the Banking and payment industry, have strong analytical skills, and the ability to influence and collaborate with stakeholders across the organization. Responsibilities include building and leading a world class team of fraud risk oversight professionals to support and analyze different facets of fraud risk to AXP, and assist in the identification, measurement, monitoring, and management of fraud risk, &nbsp;ensuring compliance with regulations and internal policies, and oversight of controls and processes in managing External Fraud Risk. The incumbent will lead a team of risk professionals in US who will be responsible for identifying, measuring, monitoring, and reporting on External Fraud Risk.Key Responsibilities<ul><li>Manage the policies and standards for the External Fraud Risk Function for American Express.</li><li>Lead independent oversight on first and third-party fraud risks across business processes and products, including independent oversight on non-model tools used in fraud risk management.</li><li>Direct independent risk assessments and reviews to identify, assess and monitor External Fraud Risk.</li><li>Support the next-gen and transformation of control testing and monitoring for External Fraud Risk, ensuring that the level of exposure to potential fraud risks remains within an acceptable risk appetite. –</li><li>Identify key / leading risk indicators and guardrails that help inform and define the risk appetite for external fraud risk</li><li>Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First line of defense (1LOD).</li><li>Lead an analytical team, providing guidance to design and build comprehensive and complete control testing for fraud risk.</li><li>Perform advanced data analytics to identify trends, composition, leading indicators, and outlook across external fraud risk.</li><li>Support the creation of dashboards and other reporting, and provide regular updates to Senior Management, the Board and the Regulators on an ongoing basis.</li><li>Build and maintain effective relationships with the Business, Control &amp; Risk partners, providing strategic fraud risk advisory and support their strategic priorities.</li><li>Foster a culture of fraud risk management awareness and accountability across the organization.</li><li>Collaborate effectively with key stakeholders and partners to ensure regulatory compliance and manage regulatory relationships and exams for safety &amp; soundness related regulations.</li></ul>Minimum Qualifications<ul><li>10+ years of experience in fraud or operational risk management in the Banking or Payments industry.</li><li>Established Fraud subject matter expertise with a robust understanding of fraud risk, industry standards, regulatory requirements, risk mitigation practices, and the ability to collaborate with other financial crime disciplines.</li><li>Ability to think strategically and align fraud risk management with organizational goals and regulatory obligations.</li><li>Effective leadership ability to credibly challenge and influence stakeholders.</li><li>Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Robust analytical skills, including a proven ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders.</li><li>Strong regulatory engagement and communication skills.</li><li>Ability to guide &amp; develop a team of risk professionals and work independently across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.</li><li>Rigorous and analytical approach to problem-solving, decision-making, prioritization and &nbsp;collaboration across teams/geographies.</li><li>This role is required to be on-site 3 days a week.</li></ul>Preferred Qualifications<ul><li>Degree in a quantitative field (e.g., Business, Computer Science, Economics, Engineering or Mathematics) is highly preferred.</li><li>Prior experience in risk management oversight functions (2nd LOD).</li><li>Specialized training in operational risk management and / or payments.Guardian</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, External Fraud Risk Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.The Financial Risk Management within Global Risk and Compliance (GRC) is responsible for identifying and managing Credit Risk, Model Risk, Market &amp; Liquidity Risk, External Fraud risk and Financial Crimes, Decision Science &amp; Analytics CoE, across all business units, functions, processes and geographies at American Express.&nbsp;We are seeking Manager, External Fraud Risk Oversight (2nd LOD), to join our Financial Risk Management (FRM) function within GRC. The successful candidate will be part of the External Fraud Risk management 2LOD team, and will understand Fraud, Operational &amp; Compliance risks within the Banking and payment industry, have strong analytical skills, and the ability to collaborate with stakeholders across the organization. Responsibilities include assisting in identification, measurement, monitoring, and management of fraud risk, ensuring compliance with regulations and internal policies, and oversight of controls and processes in managing External Fraud Risk.Key Responsibilities·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the policies and standards for the External Fraud Risk Function for American Express.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide independent oversight on first and third-party fraud risks across business processes and products, including independent oversight on non-model tools used in fraud risk management.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct independent risk assessments and reviews to identify, assess and monitor External Fraud Risk.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support control testing and monitoring for External Fraud Risk, ensuring the level of exposure to potential fraud risk remains within an acceptable risk appetite.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the identification of key / leading risk indicators and guardrails that help inform and define the risk appetite for external fraud risk.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First line of defense (1LOD).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Perform advanced data analytics to identify trends, composition, leading indicators, and outlook across external fraud risk.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support the creation of dashboards and other reporting, and provide regular updates to Senior Management, the Board and the Regulators on an ongoing basis.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Collaborate effectively with key stakeholders and partners.Minimum Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5+ years of experience in fraud or operational risk management in the Banking or Payments industry.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Robust understanding of fraud risk, industry standards, regulatory requirements, and risk mitigation practices.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Robust analytical skills, including a proven ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Rigorous and analytical approach to problem-solving, decision-making, prioritization and collaboration across teams/geographies.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Degree in a quantitative field (e.g., Business, &nbsp;Computer Science, Economics, Engineering or Mathematics) is highly preferred. This role is required to be on-site 3 days a week.Preferred Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prior experience in risk management oversight functions (2nd LOD).·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of SQL and Python.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.The Financial Risk Management within Global Risk and Compliance (GRC) is responsible for identifying and managing Credit Risk, Model Risk, Market &amp; Liquidity Risk, External Fraud risk and Financial Crimes, Decision Science &amp; Analytics CoE, across all business units, functions, processes and geographies at American Express.&nbsp;We are seeking Manager, External Fraud Risk Oversight (2nd LOD), to join our Financial Risk Management (FRM) function within GRC. The successful candidate will be part of the External Fraud Risk management 2LOD team, and will understand Fraud, Operational &amp; Compliance risks within the Banking and payment industry, have strong analytical skills, and the ability to collaborate with stakeholders across the organization. Responsibilities include assisting in identification, measurement, monitoring, and management of fraud risk, ensuring compliance with regulations and internal policies, and oversight of controls and processes in managing External Fraud Risk.Key Responsibilities<ul><li>Support the policies and standards for the External Fraud Risk Function for American Express.</li><li>Provide independent oversight on first and third-party fraud risks across business processes and products, including independent oversight on non-model tools used in fraud risk management.</li><li>Conduct independent risk assessments and reviews to identify, assess and monitor External Fraud Risk.</li><li>Support control testing and monitoring for External Fraud Risk, ensuring the level of exposure to potential fraud risk remains within an acceptable risk appetite.</li><li>Support the identification of key / leading risk indicators and guardrails that help inform and define the risk appetite for external fraud risk.</li><li>Review and challenge the effectiveness of risk mitigation strategies and control measures implemented by the First line of defense (1LOD).</li><li>Perform advanced data analytics to identify trends, composition, leading indicators, and outlook across external fraud risk.</li><li>Support the creation of dashboards and other reporting, and provide regular updates to Senior Management, the Board and the Regulators on an ongoing basis.</li><li>Collaborate effectively with key stakeholders and partners.</li></ul>Minimum Qualifications<ul><li>5+ years of experience in fraud or operational risk management in the Banking or Payments industry.</li><li>Robust understanding of fraud risk, industry standards, regulatory requirements, and risk mitigation practices.</li><li>Strong technical and analytical skills with the ability to apply both quantitative methods and business skills to create insights and drive results.</li><li>Robust analytical skills, including a proven ability to translate complex and disparate information to develop a comprehensive and cohesive conclusion for colleagues, business partners, and senior leaders.</li><li>Ability to work independently and across a matrix organization partnering with business partners, functional owners, capabilities, technology teams and external vendors.</li><li>Rigorous and analytical approach to problem-solving, decision-making, prioritization and collaboration across teams/geographies.&nbsp;</li><li>This role is required to be on-site 3 days a week.</li></ul>Preferred Qualifications<ul><li>Degree in a quantitative field (e.g., Business, Computer Science, Economics, Engineering or Mathematics) is highly preferred.&nbsp;</li><li>Prior experience in risk management oversight functions (2nd LOD).</li><li>Knowledge of SQL and Python.Guardian</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, External Fraud Risk Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American Express&nbsp;Our Internal Audit Group (IAG) is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance and advisory services, and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleThe IAG Compliance Director role will lead core Global Compliance &amp; Ethics (GCE) function / compliance process audits, business monitoring, and management and regulatory action plan validations, leveraging in depth knowledge of U.S. banking industry consumer and prudential compliance requirements, and support integrated audit teams with their compliance audit approach. This role is based in New York City, Salt Lake City, or Phoenix and reports to the Vice President, Audit Leader of IAG’s Global Compliance team. The ideal candidate will have strong problem-solving skills, excellent attention to detail, and the ability to communicate audit issues and results effectively. &nbsp;Key Responsibilities<ul><li>Oversee audit professionals across multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders, ensuring audits are completed timely and with high quality; conduct L2 reviews</li><li>Specialize in banking industry consumer and prudential compliance, own audit portfolio with accountability, and possess a horizontal risk view of the entire portfolio</li><li>Collaborate with Audit Leaders to develop the annual Audit Plan, leveraging knowledge of the portfolio, banking, regulatory, and industry trends to establish a risk-based Audit Plan with adequate coverage</li><li>&nbsp;Support and/or lead regulatory activities and attend regulatory meetings as appropriate</li><li>Lead delivery and execution of the annual Audit Plan for assigned audits using an integrated auditing approach that considers compliance, financial, operational, and technology risks</li><li>Review management’s corrective action plans to address business-identified issues, audit issues and regulatory&nbsp;remediations</li><li>Lead Chief Audit Executive (CAE) audit report reviews and share insights / observations</li><li>Develop relationships with Senior Business Leaders across GCE, proactively identify changes in business environment, emerging risks, and control priorities that may impact Audit Plans, conduct effective business monitoring, and guide team to adjust the audit approach accordingly; demonstrate effective challenge by providing deep compliance subject matter banking industry related knowledge to support business partnership efforts</li><li>Collaborate with Senior Managers / Managers to conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments</li><li>Support Audit Leader with special projects across multiple business units and geographic regions, ensuring alignment with organizational objectives and risk frameworks, helps prepare for regulatory responses and attend meetings as needed</li><li>Serve as a People Leader, providing mentorship, coaching, and career development support for direct reports</li><li>Recruit, supervise, coach, mentor, and develop audit staff to build high-performing teams, fostering continuous learning and professional growth</li><li>Develop the training plan to upskill colleagues to ensure audit teams have the skills necessary to effectively deliver the Audit Plan</li><li>Champion continuous improvement by monitoring industry trends, regulatory developments, and best practices in auditing and banking, and incorporate these insights into audit methodologies and team ways of working</li></ul>Minimum Qualifications<ul><li>&nbsp;8+ years of experience in a consumer and/or prudential compliance Internal/External Audit, or 1st/2nd line Compliance or regulatory role in banking, credit card or&nbsp;financial services industries</li><li>Knowledge of U.S. consumer compliance regulatory requirements applicable to the banking industry including, but not limited to, Unfair, Deceptive, and Abusive Acts or Practices (UDAAP), Truth in Lending Act (TILA), Truth in Savings Act (TISA), Equal Credit Opportunity Act (ECOA), Fair Credit Reporting Act (FCRA), Servicemembers Civil Relief Act (SCRA), Military Lending Act (MLA), etc.</li><li>Knowledge of Compliance risk management processes including governance, regulatory change management, risk assessment (also UDAAP and fair lending risk assessments), testing, monitoring, training, reporting, and complaints management</li><li>Prior experience working at a Big Four / G-SIB</li><li>Bachelor’s degree or equivalent</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential issues and potential solutions to close gaps</li><li>Effectively oversees multiple audits, projects and portfolio, setting direction, and developing team capabilities</li><li>Guides the team in applying critical thinking to evaluate potential risks and how to translate these considerations into evidence and risk-based insights</li><li>Guides team in applying control theory and professional auditing practices across the full audit lifecycle, including design and evaluation of control frameworks</li><li>Stays abreast and cascades in-depth knowledge of current trends, new developments, regulations, technologies, and best practices in the auditing profession, banking industry, and area of specialization to teams, peers, and leaders</li></ul>Preferred Qualifications<ul><li>Master’s or equivalent degree in Accounting, Auditing, Compliance, Risk Management, Business, or other related field of study</li><li>Knowledge of and experience with other enterprise / operational risk management processes including regulatory exam management / regulatory affairs, issues management, new product approval, third-party / vendor risk management, etc.&nbsp;</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM))</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Consumer Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. The Executive Administrative Assistant will provide comprehensive support to three Vice Presidents within the Controllership team. This role demands exceptional organizational, interpersonal, and prioritization skills, alongside strong personal integrity and discretion. The position is an integral part of the team’s success, requiring a proactive approach to anticipate and adapt to diverse needs. The ideal candidate will thrive in a dynamic, fast-paced environment, managing multiple priorities, and will be highly communicative and intellectually curious, contributing positively to the team culture. Key Responsibilities: But not limited to<ul><li>Serve as a professional point of contact for leaders, handling inquiries with discretion and efficiency.</li><li>Proactively manage and organize calendars, schedule meetings across multiple time zones, and maintain organizational charts and distribution lists.</li><li>Prepare for meetings by coordinating conference rooms, food, and logistics as necessary.</li><li>Assist with onboarding new colleagues.</li><li>Prepare, review, and process expense reports in compliance with company T&amp;E policies.</li><li>Arrange detailed itineraries for trips, including hotel bookings, transfers, scheduled meetings, agenda and relevant contact information.</li><li>Process Ariba, Amazon orders and other invoices.</li><li>Liaise with IT helpdesk for technical support as needed.</li><li>Support special ad hoc projects as assigned</li></ul>Minimum Qualifications: &nbsp;<ul><li>Previous experience in a wide range of administrative tasks.</li><li>Excellent organizational, administrative, and interpersonal skills.</li><li>Proficiency in managing complex calendars and coordinating meetings with internal and external parties.</li><li>Expertise in planning and arranging domestic and international travel.</li><li>Strong sense of integrity, capable of handling confidential and sensitive information with discretion.</li><li>Self-starter with the ability to work independently.</li><li>Exceptional written and verbal communication skills.</li><li>Attention to detail and ability to follow up in a timely manner.</li><li>Ability to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues.</li><li>Positive, solution-oriented attitude and reliability.</li><li>Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.</li></ul>Preferred Qualifications: &nbsp;<ul><li>Preferably, a strong working knowledge of American Express Company processes and internal systems (e.g., My info, Reserve &amp; Concur). </li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

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