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The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Loyalty Coordinator

The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Associate - Ford Mobile

Here at Porsche Plano, the Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide “world class” customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. &nbsp; The right individual will be a self-starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.<h2>What are the day-to-day responsibilities?</h2><ul><li>Welcoming customers and listening to their needs</li><li>Using a consultative selling process to match the best vehicle to the Customer needs</li><li>Creating a great vehicle delivery experience for the Customer</li><li>Following up with Customers to ensure satisfaction</li><li>Prospecting through referrals and other creative approaches</li><li>Setting and achieving targeted sales goals</li><li>Gaining superior product knowledge to effectively help Customers</li><li>Transition Customers to the Service Department to support their ownership experience</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful? The performance of a Product Specialist is measured by achieving:</h2><ul><li>Targeted unit sales and gross profit</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2>Our Associates have many choices for career growth and development after success in a Product Specialist role.&nbsp; Opportunities may include:<ul><li>Sales Manager</li><li>Financial Services Manager</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Product Specialist Porsche Plano

Join our Fleet Team as a Business Development Manager for Fleet Services. This is a full-time opportunity for someone to help shape and grow a dynamic automotive service startup in the quickly growing fleet vertical. You will partner on national and regional fleet accounts with the Director of Fleet Service Sales to develop a customer-focused sales and service strategy. We are looking for a driven leader to help us grow quickly, achieve targets, and collaborate cross-functionally to deliver exceptional service with exceptional customer satisfaction.<h2>WE WILL DEPEND ON THIS PERSON TO:&nbsp;</h2><ul><li>Scale fleet service sales in relevant markets and industries: manage the sales funnel from prospecting and identifying leads and/or taking over pre-qualified leads from the sales development representative team, to presenting service offerings, negotiating terms and conditions and closing the deals&nbsp;</li><li>Understand customers’ service needs and how AutoNation Mobile Service is the most efficient and cost-effective solution. Align service agreements with all relevant fleet staff members and related partners (I.e. fleet management companies, authorized individuals, etc...)&nbsp;</li><li>Attend or closely monitor initial services to ensure a smooth process&nbsp;</li><li>Identify opportunities to optimize performance and maximize satisfaction of new accounts, particularly during the initial phase, working closely with both the customer and internal team members&nbsp;</li><li>Work with Fleet Account Management to transition account, while supporting for retention and overall customer satisfaction&nbsp; &nbsp;</li></ul><h2>YOU SHOULD HAVE:&nbsp;</h2><ul><li>5+ years of sales experience ideally in the automotive or related service industries&nbsp;</li><li>Successful track record in B2B sales&nbsp;</li><li>Relevant relationships in the fleet world&nbsp;</li><li>A consultative sales approach and ability to conduct a needs assessment&nbsp;</li><li>Experience managing a sales funnel; well-versed in Salesforce&nbsp;</li><li>Strong business acumen and drive to meet and exceed sales objectives&nbsp;</li><li>Excellent communication and presentation skills&nbsp;</li><li>Ability to work closely with cross-functional teams to ensure a smooth onboarding process and maintain customer satisfaction</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Mgr, Business Development

Incident Manager The successful candidate will own the change management process in a dedicated role as Change, Problem, and Incident Manager. Supporting CAB, proactive problem management. The Change and Problem Manager will be responsible for overseeing the ITIL-based change management and problem management processes within the organization. This role focuses on driving the successful implementation of changes while minimizing the impact on services, as well as ensuring that root causes of incidents are identified and resolved to prevent recurrence. The individual will work closely with senior stakeholders, project teams, and technical personnel to align IT changes with business objectives and ensure seamless service continuity.Incident Classification &amp; Prioritization Classify and prioritize incidents based on their severity, business impact, and urgency in accordance with predefined SLA (Service Level Agreement) criteria. Work with service desk teams and technical support teams to ensure appropriate categorization and prioritization of incidents. Ensure that high-priority incidents are immediately escalated and addressed to minimize operational impact. Incident Resolution &amp; Coordination Coordinate and collaborate with internal IT teams and external vendors to resolve incidents promptly. Follow established incident management processes and workflows to ensure that all incidents are resolved within agreed timelines and SLAs. Communicate incident status updates to relevant stakeholders, ensuring transparency and clarity throughout the resolution process.Change Management:Lead and coordinate the change management process across multiple IT workstreams, ensuring that changes are properly assessed, approved, and implemented with minimal disruption to services.Conduct Pre CAB and CAB, ensuring that all changes align with the overall portfolio objectives and deliver agreed benefits.Provide oversight of change-related issues, risks, prioritization, and communication, ensuring that all changes are managed in line with ITIL best practices.Work with project management teams to ensure that change initiatives are effectively integrated into the overall project lifecycle.Promote change management best practices across the organization, offering training and guidance to both technical and business teams.Problem Management:Manage the problem management process, ensuring that root causes of incidents are identified, documented, and resolved in a timely manner.Conduct problem reviews and work with relevant teams to implement permanent fixes, reducing the likelihood of recurring incidents.Maintain and update the problem management database, ensuring accurate tracking and reporting of problem resolution activities.Escalate complex issues as necessary, ensuring that they receive appropriate attention and resolution.Post-Incident Reviews Participate in post-incident reviews and analysis meetings to evaluate the effectiveness of incident handling and identify improvements for future incidents. Provide detailed reports on incidents, outlining the causes, impact, resolution, and lessons learned. Tool &amp; System Management Responsible for ServiceNow, including accurate logging, tracking, and reporting of incidents. Assist in the configuration and optimization of incident management systems to streamline workflows and enhance incident handling efficiency. &nbsp;Communication and Escalation:Act as the primary point of contact for change and incident &nbsp;management escalations, ensuring that all incidents &nbsp;are resolved promptly and effectively.Provide regular updates to senior management and stakeholders on the status of change and problem management activities.Facilitate communication between technical teams, project management personnel, and business stakeholders to ensure alignment and transparency.Experience 5+ years of experience in IT support, service desk, or incident management roles.Experience using IT service management (ITSM) tools such as ServiceNow, Remedy, or other incident management platforms. Knowledge of ITIL incident management processes and best practices is highly preferred&nbsp;&nbsp;&nbsp;&nbsp; What skills will you have:<ul><li>Strong knowledge of ServiceNow and its ITSM, and ITOM Modules.</li><li>Strong understanding of ITIL-based change and problem management processes.</li><li>Ability to quickly ramp up in evolving and challenging technical environments.</li><li>Proficiency in using ITSM tools for managing change and problem records.</li><li>Strong problem-solving and analytical skills, with the ability to assess incidents and determine the best course of action.</li><li>Excellent communication skills, both written and verbal, with the ability to communicate effectively with technical teams and business stakeholders.</li><li>Strong organizational skills and attention to detail, with the ability to manage multiple incidents and priorities simultaneously.</li><li>Ability to work under pressure and in a fast-paced environment while maintaining a high level of professionalism.</li><li>Familiarity with monitoring and alerting tools to detect and manage incidents. Certifications ITIL Foundation certification or other relevant certifications in IT service management is preferred.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Incident Manager

The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>&nbsp; How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>&nbsp; What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>&nbsp; What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Master Technician

AutoNation is seeking a highly motivated Senior Manager, Strategic Projects to drive enterprise-wide strategic initiatives and partnerships. This is a high-visibility role reporting directly to the VP of Strategy &amp; Growth, working hand-in-hand with senior leadership to incubate, launch, and scale initiatives that define the future of auto retail. The ideal candidate is an experienced program manager with a proven ability to deliver complex cross-functional projects end-to-end, from scoping and implementation through scaling, performance optimization, and steady-state transition. This is an opportunity to operate at the top management agenda, shaping innovations across technology, operations, partnerships, and customer experience. Prior AutoNation strategic projects have included launching a nationwide tech-enabled insurance offering, enabling customer pay rentals, optimizing performance on a 10,000-vehicle fleet, and introducing new digital e-commerce solutions.Responsibilities<ul><li>Program Leadership: Lead strategic projects from concept to launch, ensuring clear scope, milestones, and accountability.</li><li>Cross-Functional Execution: Partner with Technology, Legal, Marketing, Operations, Finance, and field teams to align priorities, resolve bottlenecks, and ensure seamless execution.</li><li>Partnership Implementation: Manage the rollout of key external partnerships, ensuring business terms are operationalized across AutoNation’s footprint.</li><li>Performance &amp; P&amp;L Ownership: Monitor initiative performance, identify improvement levers, and own business results. Provide reporting, insights, and recommendations to leadership.</li><li>Operational Transition: Drive projects through incubation and scale phases; transition to business owners once in steady state while ensuring continuity of results.</li><li>Change Agent: Push the organization forward, breaking down silos, resolving roadblocks, and championing innovation.</li><li>Strategic Impact: Support the VP of Strategy &amp; Growth in shaping and executing initiatives aligned to AutoNation’s strategic priorities.</li></ul>Qualifications<ul><li>Experience: 5–10 years in program management, strategy, or operations, ideally with exposure to automotive retail, mobility, or technology-enabled services.</li><li>Track Record: Demonstrated success in leading large cross-functional programs and implementing partnerships from concept to scale.</li><li>Business Acumen: Strong grasp of P&amp;L ownership, performance tracking, and levers of profitability.</li><li>Cross-Functional Savvy: Comfortable working across technology, legal, marketing, and operations; able to translate strategic priorities into execution.</li><li>Leadership &amp; Influence: Skilled at managing stakeholders, influencing senior leaders, and driving accountability without direct authority.</li><li>Structured &amp; Organized: Highly organized with strong project management discipline; able to manage multiple initiatives simultaneously.</li><li>Ownership Mindset: Entrepreneurial, results-oriented, and comfortable taking responsibility for outcomes.</li></ul>Skills &amp; Competencies<ul><li>Exceptional program management and problem-solving skills.</li><li>Strong written, verbal, and executive communication abilities.</li><li>Financial acumen with ability to link initiatives to P&amp;L impact.</li><li>Ability to work under pressure, manage ambiguity, and deliver results.</li><li>Familiarity with auto retail operations a plus; consulting or corporate strategy background desirable.</li></ul>Why Join AutoNation?<ul><li>Work directly with the VP of Strategy &amp; Growth and senior leadership on initiatives that shape the future of automotive retail.</li><li>Gain exposure to high-impact projects across partnerships, technology, operations, and customer experience.</li><li>Be part of an entrepreneurial, fast-paced environment within a Fortune 200 company.</li><li>Drive measurable business impact while incubating and scaling new innovations.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Senior Manager, Strategic Projects

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This is a commission-based role with approx $2-8k/month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor at Honda Fremont

At AutoNation, getting customers back on the road is what drives us. We’re looking for a Paintless Dent Repair Technician to work as part of a larger reconditioning team to perform specialty repairs during the Reconditioning process. This technician will have the opportunity to work on a variety of makes and models ensuring they’re ready to sell!<h2>The compensation for this role is $28 per hour plus bonus based on productivity.</h2>What are the daily job responsibilities?<ul><li>Determining repair needs based on dealer/customer information, vehicle walk-around, inspections and gaining a signed approval for repairs.</li><li>Paintless Dent Removal such as creases, dings, high spots, low spots, hail damage</li><li>Glass Chip repair</li><li>Logging a list of jobs and or creating an invoice for the store the repairs are for and to communicate those to the collision center to ensure all are reconciled.</li><li>Communicate and work with store managers</li><li>Operating all equipment in the Collision Center or dealerships in a safe and productive manner, following AutoNation’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while performing the repairs or in the shop.</li><li>Understanding and following federal, state, and local regulations that affect Collision Center operations, such as hazardous waste disposal, OSHA guidelines, etc</li><li>Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customer, co-workers and suppliers.</li><li>Adhere to all company policies, procedures and safety standards.</li></ul>What are the requirements for this job?<ul><li>Work in a fast-paced environment with various work schedules / days / hours of operations.</li><li>At least two years’ experience as a PDR Technician in an automotive dealership preferred.</li><li>Able to follow processes to ensure quality and safety.</li><li>Must have a valid in-state driver’s license and have and maintain an acceptable, safe driving record</li><li>Able to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

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