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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Amex Digital Labs is seeking a Senior Manager of Digital Product Management to join our digital wallets product team. Lab drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.This Senior Manager will lead the product strategy for digital wallet experiences, defining new features, shaping the customer journey, and driving innovation in digital payments for users around the world. They will serve as the primary product representative with internal stakeholders and key external strategic partners, acting as the main point of contact for any cross-functional or partner product teams. Additionally, they will lead an Associate Product Manager in executing against the roadmap and be accountable for the ongoing performance and optimization of the product.How will you make an impact in this role?<ul><li>Balance customer needs and stakeholder input to define the product roadmap, prioritize features, and manage the backlog for timely and impactful market delivery.</li><li>Collaborate with engineering, business development, internal teams, and external partners to design, develop, and launch new features.</li><li>Partner across the network, merchant, and account management product teams to ensure product reliability and deliver seamless, best-in-class payment experiences.</li><li>Define and manage development and release timelines, navigate complex dependencies, and clearly communicate impacts and updates to stakeholders.</li><li>Interpret and apply legal and regulatory requirements to create compliant, customer-centric solutions; support audit processes and respond to regulatory inquiries as needed</li><li>Monitor market trends, competitive landscape, and industry shifts in payments and banking to inform continuous product evolution.</li><li>Leverage customer feedback, industry insights, and data analytics to continuously optimize the product and refine backlog priorities.</li><li>Collaborate across Amex Digital Labs to identify ways to continuously build better products and drive an innovation first culture</li></ul>Minimum Qualifications<ul><li>4+ years of experience in digital product management, with a track record of delivering high-impact solutions</li><li>Experienced in collaborating closely with engineering; able to bridge business goals with technical implementation and speak fluently across disciplines</li><li>Detail-oriented and analytical; adept at framing key questions, interpreting data, and making informed product decisions</li><li>Exceptional communication and relationship-building skills; able to engage, influence, and align stakeholders to drive execution</li><li>Intellectually curious with a systems-thinking mindset; able to connect dots across functions and uncover innovation opportunities within complex environments</li><li>Strong customer empathy and a passion for building exceptional products and services; skilled at clearly articulating user needs and product functionality</li><li>Comfortable with iteration and feedback; embraces a test-and-learn approach and continuously adapts based on user insights, data, and team input</li><li>Bachelor’s degree required</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Product Manager - Digital Wallets

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Resy Guest &amp; Product Marketing team’s mission is to drive unmatched demand to the Resy restaurant network by building an engaged guest base via compelling value messaging and refined segmentation strategy. As&nbsp;Sr. Manager, Resy Guest Lifecycle Marketing &amp; Strategy,&nbsp;you will be focused on&nbsp;supporting the development and execution of Resy’s lifecycle digital marketing curriculum for guests. You will play a crucial role in building internal and external partner relationships, gathering insights and learnings, and ensuring all email and digital marketing assets are deployed efficiently and accurately. This role works in close collaboration with the broader Resy team (inclusive of Resy B2C and B2B Marketing, Product, and Data), reports to the Director, Resy Guest &amp; Product Marketing, and manages 1 direct report.Key Responsibilities:<ul><li>Own segmentation, journey mapping, and personalized channel experiences across email and other CRM touchpoints, in collaboration with Product, Data, and Marketing teams.</li><li>Manage and optimize behaviorally triggered and dynamic content campaigns to drive retention and engagement, including ongoingA/B testing and performance reporting.</li><li>Oversee the strategy, execution, and performance analysis of major lifecycle moments, including flagship campaigns like Resy Recap, a personalized end-of-year diner experience.</li><li>Analyze and present CRM performance metrics regularly to senior stakeholders; maintain a comprehensive measurement plan for all lifecycle and CRM initiatives.</li><li>Manage the creative development and approval process across digital marketing campaigns, liaising with Legal, Compliance, Brand, and external agencies</li><li>Manage end-to-end campaign execution for email including set-up, deployment, and post-launch performance coupled with go-forward plans ensuring consideration of comprehensive Customer Experience</li><li>Partner with internal product and data stakeholders to understand guest and restaurant needs to 1) develop marketing plans and 2) consult on optimizations to owned digital assets to drive guest engagement</li></ul><ul><li>Own and lead full team marketing work plan tracking, campaign flighting, and prioritization against business priorities and resources</li><li>Act as data analyst across marketing campaign performance, creating and managing reporting and bespoke analytics (Funnel reporting and marketing attribution)</li><li>Assess opportunities to deliver more robust reporting suites across campaigns to highlight variances in performance (content, engagement, etc.) across different segments (e.g. Priority City view)</li></ul>Qualifications:<ul><li>5–7 years of experience in CRM, lifecycle marketing, or digital marketing roles, ideally with a a strong background in email.</li><li>Strong background in email marketing platforms, marketing analytics, and customer segmentation.</li><li>Experience managing large-scale, personalized campaigns and optimizing performance through testing.</li><li>Analytical mindset with the ability to translate insights into strategy; familiarity with tools like Looker, Simon Data.</li><li>Excellent project management and cross-functional collaboration skills.</li><li>Experience with end-to-end campaign execution (planning, set-up, legal reviews, etc.) and ability to independently move timelines forward</li><li>Experience consolidating and delivering campaign insights across teams and up to leadership.</li><li>Highly analytical, proven ability to synthesize complex topics and use funnel performance data to make business recommendations across channels (heavy Excel experience a must, experience with Adobe reports preferred).</li><li>Exceptional interpersonal communication skills and ability to lead large groups of matrixed partners across the Enterprise, including Marketing, Operations, Product, and Data. Ability to act as a confident PMO for team to prioritize work and back logs across complete Snr Manager team remit</li><li>Experience learning new technology and managing email service platforms; while experience with platforms like Simon Data, Klayvio or Salesforce is not required, it’s a nice to have.</li><li>Positive self-starter with a thirst to move quickly and challenge what’s been done</li><li>Highly organized and comfortable delivering results across multiple workstreams simultaneously; attention-to-detail is critical</li><li>Intellectual curiosity and passion for understanding what drives customer behavior</li><li>Strong storyteller with a thoughtful ability to flex your style based on the audience</li><li>Passion for restaurants a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Manager, Resy Guest Lifecycle Marketing & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. with a range of opportunities to work with the latest technologies, and commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.&nbsp;The Enterprise Architecture's vision is to set the standard for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, amplify the technical heartbeat of the organization, and deliver great experiences to all American Express Colleagues.&nbsp; Join Team Amex and let's lead the way together.About Enterprise Architecture:Enterprise Architecture is an organization within the Enterprise Technology Services at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:1.Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise2.Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support3.Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance4.Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.Education &amp; Experience: Up to 4 years of software development experience in a professional environment and/or comparable experience such as:&nbsp;Understanding of Agile or other rapid application development methods.&nbsp;Exposure to design and coding across one or more platforms and language as appropriate.&nbsp;Exposure to methods relating to application design, software development, and automated testing.&nbsp;General knowledge of distributed (multi-tiered) systems, algorithms, and relational databases.&nbsp;Understanding of object-oriented design and coding with variety of languages.&nbsp;Exposure to data modeling techniques (e.g., ER modeling, dimensional modeling.)Familiarity with ETL/ELT pipelines and data transformation concepts.&nbsp;Exposure to cloud data platforms (GCP).&nbsp;Bachelor's degree in computer science, computer science engineering, or related experience required.&nbsp;Exposure to front-end frameworks (react).&nbsp;Understanding responsive design principles and accessibility standards.&nbsp;Coursework or project experience in Restful / GraphQL API integration.&nbsp;Familiarity with JavaScript / Typescript in addition to backend / data stack. &nbsp;High Performance Behaviors:&nbsp;Learn and apply new technologies and techniques.&nbsp;Demonstrates good analytical skills.&nbsp;Recognizes the importance of collaboration to achieve objectives.&nbsp;Clearly communicates ideas and concepts to others.&nbsp;Demonstrates curiosity in understanding business data needs and translating them into technical solutions.&nbsp;Knowledge / Skills:&nbsp;Requirements gathering.&nbsp;Able to understand and use complex data structures and associated components.&nbsp;Knowledge of SQL (DDL/DML), query optimization, and data access partners.&nbsp;Familiarity with NoSQL databases (MongoDB, Couchbase, Cassandra) and their data models.&nbsp;Ability to work with streaming data frameworks (Kafka, Pub/Sub).&nbsp;Exposure to data integration patterns (batch vs streaming).&nbsp;Design, codes, tests, maintains, and documents applications.&nbsp;Take part in reviews of own work and reviews of colleagues' work.&nbsp;Defines test conditions based on the requirements and specifications provided.&nbsp;Understands the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s).&nbsp;Familiar with infrastructure technologies and components.&nbsp;Exposure to API - driven design, ensuring smooth integrations between front-end and back-end.&nbsp;Ability to design and develop simple web applications that consume and visualize data.&nbsp;Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Full Stack Software Engineer - Java - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.General Counsel’s Organization – Manager &amp; Counsel, Fraud &amp; Lending:The General Counsel’s Organization (GCO) at American Express is seeking a Manager &amp; Counsel to provide legal support to the Credit Fraud Risk (CFR) and Global Credit and Fraud Operations (GCFO) businesses. CFR functions are critical to the core businesses of Amex given the close interaction across all lines of business and the foundational nature of underwriting and customer management practices, which contribute to Amex’s industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly complex credit and fraud controls, as well as servicing, operations and remittance procedures and strategy across Amex’s credit and charge cards, virtual payment accounts, non-card lending products, and bank deposit accounts.GCFO is a global and diverse organization that plays a critical role on the operational side of Risk to protect the company and enable growth, while playing an important role in servicing for customers.&nbsp;This position will serve on the GCO’s growing legal team that supports CFR and GCFO. The successful candidate will provide legal coverage to CFR on fraud, dispute handling, and fraud control and mitigation strategies, and payments strategies, policies, and capabilities in American Express’s lending products and services.This position requires regularly navigating novel and rapidly evolving business and legal issues across a broad range of matters and working seamlessly with colleagues throughout the company.Roles and Responsibilities:<ul><li>Provide legal advice on issues involving fraud in consumer and commercial lending products and services, including regulatory considerations, dispute handling, and fraud control and mitigation strategies.</li><li>Stay abreast of regulatory and legal developments in the evolving global legal landscape around fraud and dispute handling; summarize regulatory developments.</li><li>Contribute to assignments and projects across the GCO team supporting CFR and GCFO, including those intersecting with artificial intelligence, international matters, and the collections lifecycle.</li><li>Collaborate with colleagues across the GCO and other business units, including by engaging and participating in strategic business and GCO projects.</li><li>Routinely engage directly with business clients.</li><li>Proactively protect the brand and reputation of American Express through legal advice and guidance regarding company activities and legal and regulatory compliance.</li></ul>Minimum Skills and Qualifications:<ul><li>J.D. with admission to practice law in New York.</li><li>3+ years of relevant work experience in a law firm and/or in-house corporate legal environment.</li><li>Experience with U.S. consumer financial regulatory matters, with working knowledge of the Truth in Lending Act and UDAAP.</li><li>Interest in developing a strong understanding of business needs and objectives.</li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions.</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues.</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings.</li><li>Ability to manage and prioritize competing demands while maintaining high attention to detail and meeting deadlines.</li><li>Intellectually curious and&nbsp;self-motivated, high level of personal energy and commitment. </li></ul>Additional Preferred Qualifications:<ul><li>Experience with the Electronic Fund Transfer Act and Regulation E is a strong plus.</li><li>Experience with the Fair Credit Reporting Act and Equal Credit Opportunity Act preferred; experience with U.S. consumer financial regulatory and payments matters also preferred.</li><li>Strong executive presence and ability to influence stakeholders.</li><li>Demonstrated ability to build excellent relationships.</li><li>Willingness and flexibility to be a team player and take on new responsibilities and challenges.</li><li>Excellent oral and written communication skills.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager & Counsel, Fraud & Lending

Senior Designer, OnBrand – American Express’ In-House Creative AgencyAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The OnBrand Creative Agency sits within GABM. We aspire to be the creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. We are seeking a Senior Designer.The Senior Designer, OnBrand, reporting to and collaborating closely with the Director of Design will be responsible for concepting and designing best-in-class creative and marketing communications. Besides having award-winning design skills, the candidate will be a key member of a creative team working with clients that demand perfection.Responsibilities:Expertly leverage our brand visual identity to concept and design compelling marketing creative, visual identity systems, and digital experiences across high priority American Express marketing journeys.Provide oversight for and mentor junior creatives and specialists.Be a passionate advocate for creative, design, and marketing trends, with proven ability to infuse trends into creative work.Clearly and confidently present and defend creative work.Be a passionate advocate for the customer, providing creative guidance to internal partners and helping to build a strong culture that values creative thought leadership.Qualifications:· &nbsp; &nbsp;3-5+ years of professional design experience with a focus on holistic marketing journeys, branding, visual identity systems, and digital design.· &nbsp; &nbsp;Creative portfolio that includes high-quality, brand-focused design work.· &nbsp; &nbsp;Proficient with Adobe CC (InDesign, Illustrator, Photoshop and Acrobat), Sketch and Microsoft office.· &nbsp; &nbsp;Proven ability to implement brand guidelines, concept and deliver bold, effective campaign concepts across digital, traditional, and experiential mediums.· &nbsp; &nbsp;Strong communications skills and an ability to present work intelligently and concisely in internal review and stakeholder meetings.· &nbsp; &nbsp;You are an expert and love all things Package design, Branding/VI and identity.· &nbsp; &nbsp;Ability to work with a Project Management tool (e.g., Workfront).· &nbsp; &nbsp;With your application, please include a link to your online portfolio to be considered.Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Designer, OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Credit and Fraud Risk organization, the US Commercial Collections Strategy team is responsible for managing credit policies for delinquent and written-off accounts and developing best-in-class collection tools like financial relief program or a late-stage collection strategy. These strategies and tools directly impact business profitability through improved credit performance and collections results. The team is also responsible for ensuring on-going monitoring and improvement of credit and collection processes and policies.Key Responsibilities:You will work in a team responsible for developing and deploying new credit actions for accounts in delinquency and credit collection process, financial relief program (FRP) or managing critical processes like settlement tools and strategy, customer crisis recovery (CCR). You will also be responsible for ensuring on-going monitoring and improvement of credit and collections processes and policies.<ul><li>Manage the Financial Relief Program to maximize the collection benefit across global commercial portfolios</li><li>Develop efficient and differentiated contact strategy, embracing ‘digital first’ mindset</li><li>Monitor key matrices cancellation, write offs, spin down rates and recoveries and provide analytical insights to explain trends</li><li>Provide independent decisions by combining data-driven facts and intuition on case-by-case basis for special collections scenarios</li><li>Understand Competitive and macro-economic landscape and proactively identify opportunities in AXP portfolios</li><li>Enhance Term loans strategies through deep understanding of merchant needs, payment behavior and portfolio analytics</li><li>Partner closely with cross-functional teams (e.g. GSG Strategy, Operation, Compliance, and Legal) to implement risk strategies and ensure best-in-class customer services</li><li>Build the next generation customer management capabilities that can integrate the card and non-card portfolios to drive synergy and efficiency</li><li>Creative thought leadership, bold ambition and a strong will to win.</li></ul>Minimum Qualifications<ul><li>4+ Years of Relevant/Related Work Experience with Consistent Track Record of Strong Performance</li><li>Strong analytical discipline, solution-oriented mindset, and focus on outcomes</li><li>Problem-solving, and advanced analytical skills</li><li>Self-starter, results-driven, intellectually-curious personality</li><li>Strong project management skills to manage multiple projects/tasks effectively</li><li>Excellent, effective written and oral communication</li><li>Expert with SQL, Python, R, Excel pivots</li><li>Bachelors degree required</li></ul>Preferred Qualifications<ul><li>Advanced degree is preferred but not required given a suitable combination of formal education and work experience</li><li>Prior experience in collections or customer management is preferred</li><li>Strong working knowledge of American Express risk systems (CSP, WCC, RDE, RFP, Triumph etc.), processes and data sources&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Leads the design, development, testing, solving, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications.<ul><li>Perform technical aspects of software development.</li><li>Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).</li><li>Lead code reviews and automated testing.</li><li>Debug software components and identify code defects for remediation.</li><li>Leads the deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Empower team to automate deployments in test or production environments.</li><li>Empower team to automatically scale applications based on demand projections.</li><li>Ensure team adheres to security and regulatory standard methodologies.</li><li>Takes accountability for the success of the team achieving their goals.</li><li>Influence the team’s strategy and priorities initiatives.</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas.</li><li>Mentor and guide team members to success within the team</li><li>Ensure the health and quality of the code across the team.</li><li>Ensure streamlined CI/CD pipeline from the team.</li><li>Collaborates with Product Partners and technical leadership across multiple teams to define solution requirements and technical implementation.</li><li>Demonstrate technical expertise to help team members overcome technical problems.</li><li>Solves technical problems outside of day-to-day responsibilities.</li><li>Contributes to the development of the team’s strategy and prioritization of initiatives.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in computer science, computer science engineering, or related experience required; advanced degree preferred</li><li>10+ years of software development experience in a professional environment and/or comparable experience such as:&nbsp;</li><li>6-7years' of experience working in Java and able to demonstrate good Java knowledge and exposure to OOPS concepts</li><li>Proven experience leading a team of engineers</li><li>Hands-on expertise with application design, software development, and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Ability to demonstrate good web fundamentals &amp; knowledge of DOM</li><li>Knowledge of SpringBoot deployed in a Docker/Kubernetes managed environment</li><li>Hands-on experience working in RESTful API design and implementation</li><li>5+ years’ experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing and web service testing</li><li>Experience with Continuous Integration and Continuous Delivery(CI/CD)</li><li>5+ yrs working experience in an Agile or SAFe development environment</li><li>1+ year experience of Graph QL &amp; Cloud is a big plus</li><li>Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally</li><li>Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing</li><li>Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them</li><li>Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team</li><li>Ability to act as a change agent in rapidly evolving business requirements and platform roadmap</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Software Engineer

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.The Licensed Master Social Worker provides social services to patients and their families in a timely and efficient manner in order to promote maximum social functioning and psychological adjustment to dialysis and rehabilitation of the patient.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.&nbsp;<ul><li>Assist with clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments.</li><li>Coordinate transient arrangements.</li><li>Demonstrate effective use of supplies.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic.</li><li>Identify and counsel psychosocial issues.</li><li>Provide patient and family education.</li><li>Assist with program's target goals for patient outcomes in accordance with quality patient care and Company goals.</li><li>Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements.</li><li>Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.</li><li>Act as advocate on patient's behalf with the appropriate local, state, and federal agencies.</li><li>Complete initial assessment of new patient psychosocial needs in adherence to state/CMS regulations and company policy.</li><li>Complete KDQOL in accordance with company policy.</li><li>Participate as a member of the Interdisciplinary team in all required patient assessment and care planning activities.</li><li>Identify social agencies and other resources as appropriate to the needs of the patients, including but not limited to financial/funding sources.</li><li>Be familiar with professional organizations related to kidney disease (i.e. National Kidney Foundation, American Kidney Foundation).</li><li>Use personal protective equipment as necessary.</li><li>Be familiar with all emergency operational procedures.</li><li>Regular and reliable attendance is required for the job.</li><li>Provide information and referrals as needed.</li><li>Attend and participate in the monthly Quality Assessment and Performance Improvement (QAPI) activities.</li><li>Coordinate development and maintenance of patient/family support groups.</li><li>Maintain collaborative working relationship with Medical Director and physicians.</li><li>Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community.</li><li>Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.</li><li>Educate staff and provide inservice training in relation to patient psychosocial care.</li><li>Lead staff in team concepts and promote a team effort.</li></ul>SOCIAL WORKERSTATE SPECIFIC LICENSURE REQUIREMENTS&nbsp;Alabama Licensed Master Social Worker (LMSW) or Licensed Independent Clinical Social Worker (LICSW)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ArkansasLicensed Certified Social Worker (LCSW)CaliforniaLicensed Clinical Social Worker (LCSW)ColoradoLicensed Clinical Social Worker (LCSW)ConnecticutLicensed Clinical Social Worker (LCSW)DelawareLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)FloridaLicensed Clinical Social Worker (LCSW)GeorgiaLicensed Master Social Worker (LMSW+CEU) or Licensed Clinical Social Worker (LCSW)HawaiiLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)IdahoLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)IllinoisLicensed Clinical Social Worker (LCSW)IndianaLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)IowaLicensed Master Social Worker (LMSW)MarylandLicensed Certified Social Worker - Clinical (LCSW-C)MassachusettsLicensed Independent Clinical Social Worker (LICSW)MichiganLicensed Master Social Worker (LMSW)MissouriLicensed Clinical Social Worker (LCSW)New JerseyLicensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW)New MexicoLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)New YorkLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)North CarolinaLicensed Clinical Social Worker (LCSW)OhioLicensed Social Worker (LSW) or Licensed Independent Social Worker (LISW)OklahomaLicensed Master Social Worker (LMSW) or Licensed Social Worker (LSW) or Licensed Social Worker with Administration Specialty (LSW-ADM) or Licensed Clinical Social Worker (LCSW) OregonLicensed Clinical Social Worker (LCSW)South CarolinaLicensed Master Social Worker (LMSW) or Licensed Independent Social Worker -- Clinical Practice (LISW-CP)TennesseeLicensed Clinical Social Worker (LCSW)TexasLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)VirginiaLicensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW)WyomingLicensed Clinical Social Worker (LCSW)***&nbsp; ANY EXCEPTIONS TO THE ABOVE LICENSURE REQUIREMENTS MUST BE APPROVED IN ADVANCE BY THE VICE PRESIDENT OF OPERATIONS AND VICE PRESIDENT OF CLINICAL SERVICES.&nbsp; ALL EXCEPTIONS WILL REQUIRE A PLAN OF SUPERVISION IN ACCORDANCE TO STATE AND COMPANY REQUIREMENTS.

U.S. Renal Care

Dialysis Social Worker PRN

Qualified candidates with prior hemodialysis nurse experience may be eligible for up to $5,000 signing bonus - please inquire!USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.<ul><li>A Home Therapy nurse trains home hemo or peritoneal dialysis patients in-center and sometimes in the patient’s home.</li><li>We Will Train - In-center hemodialysis, critical care, and home health are great backgrounds.&nbsp; </li><li>Work Schedule – Monday through Friday, 8am to 5pm; Modified schedules are possible based on patient caseload at the facility.</li><li>Competitive on-call pay when placed in on-call rotation. </li><li>Holidays – Home Training Nurses rarely work on a holiday. </li><li>We lead the industry in clinical quality improvement, delivering amongst the best patient outcomes in the U.S. as measured by the CMS ESRD Quality Incentive Program.</li><li>We remain an industry leader in home dialysis with 17% of dialysis treatments delivered in our patients' homes.&nbsp;</li></ul>The Home Therapy Registered Nurse, as qualified by federal and state regulations, provides patient training and ongoing support for all patients choosing a home dialysis modality.&nbsp; This position is accountable for providing quality care to all patients and is committed to delivering superior customer service in all internal and external interactions.&nbsp;&nbsp; &nbsp; ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.<ul><li>Knowledge of and comply with federal, state, local laws and regulations, including health care professionals practice act requirements as they pertain to home dialysis program and patient care requirements.</li><li>Train patient (and/or care partner) in the practice of self-care Peritoneal Dialysis or Hemodialysis upon meeting federal and state regulations governing Registered Nurse qualifications.</li><li>Conduct home visits to assess the patient's home environment per policy; initially and minimally annually thereafter.&nbsp; Routinely evaluate patient performance and assess the home environment more frequently as needed to improve care.</li><li>Communicate results of patient assessment, reassessment, and ongoing monitoring to the physician, team members, and others as appropriate to the individual needs of the patient.</li><li>Document all nursing services in the Electronic Medical Record including but not limited to training sessions, routine and non-routine in-person interactions, and phone conversations.&nbsp; Documentation should accurately reflect the patient status and nursing interventions and be written to ensure continuity of care.</li><li>Participate in infection control monitoring, implementation, and recording as requested.</li><li>Be familiar with emergency equipment and all emergency operational procedures.&nbsp; Communicate and regularly review Emergency Preparedness procedures with all home patients, including but not limited to emergency disconnection from dialysis equipment, what to do and who to contact if displaced from home.</li><li>Ensure clinic and patient supply inventory and usage is appropriate for patient prescriptions and place orders in timely manner to avoid fees and penalties.</li><li>Continually seek to improve patient and quality outcomes through tracking and trending of program and patient performance, use of critical thinking skills and root cause analysis to improve patient and quality outcomes.&nbsp; Assist in obtaining data for the continuous quality improvement activities.</li><li>Obtain routine and non-routine laboratory tests as ordered and communicate critical lab values and urgent patient needs to the responsible physician or physician extender in a timely manner.</li><li>Complete and document monthly review of patient medication profiles.&nbsp; Administer medications as ordered by the physician.</li><li>Responsible for performing on call nursing services, nights and weekends, on a rotational basis as needed or assigned.</li><li>Flexible with staffing locations and hours to accommodate patient and USRC home program needs.</li><li>Regular and reliable attendance is required for the position.</li></ul>Home Hemodialysis Only:<ul><li>Coordinate home evaluation with technical services department to ensure that the necessary electrical, plumbing and drainage requirements for proper equipment operation are met prior to patient acceptance into home program.</li><li>Ensure required and appropriate water sampling is complete per policy and product requirements.&nbsp; Monitor and report water sample and culture results.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>

Dialysis Registered Nurse, Home Hemo RN - Sign-On Bonus up to $5K for Experienced Hemodialysis RNs

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.&nbsp;The Biomedical Technician is responsible for overseeing the overall operational condition, maintenance and repair of all water treatment equipment, all medical equipment and mechanical/electrical systems to ensure patient safety and the safety of all staff operating such equipment for their assigned clinic(s).ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.&nbsp; Other duties and tasks may be assigned.&nbsp;<ul><li>Demonstrate effective use of supplies and staff labor hours.</li><li>Assist with purchasing as needed: place orders, perform weekly and month end inventory counts.</li><li>Be familiar with the overall procedures used in Inventory Control (FIFO) and assist in the documentation and control of excess inventory.</li><li>Perform duties as assigned to meet the patient care or operational needs of the clinic.</li><li>Troubleshoot, repair and maintain equipment as recommended by the manufacturer.</li><li>Repair, calibrate, test, clean and disinfect dialysis machines, water distribution loop and RO's according to protocol.</li><li>Perform water quality checks to include but not limited to: free chlorine, total chlorine, and water hardness testing.</li><li>Perform safety checks and tests on all pretreatment water equipment including but not limited to carbon tanks, water softeners, RO units, UV lamps and ultrafilters.</li><li>Collect samples of RO water and dialysate for microbiology testing according to protocol.</li><li>Collect water samples for AAMI analysis testing according to protocol.</li><li>Disinfection of central bicarbonate system and mixing tank according to protocol.</li><li>Disinfection of RO, distribution system, and hemodialysis machines according to protocol.</li><li>Perform duties at all times within limitations established by and in accordance with company policy and procedures, applicable state and federal laws and regulations.</li><li>Perform electrical safety on dialysis machines and related equipment.</li><li>Be familiar with instruction manuals and operation for equipment in accordance with manufacturer's recommendations. Be capable of starting up and shutting down facility's equipment if necessary.</li><li>Maintain established preventative maintenance programs and required support documentation.</li><li>Maintain accurate maintenance records for the facility's equipment.</li><li>Have knowledge of the function and safe operation of water treatment equipment and related mechanical and electrical systems.</li><li>Address physical environment issues which could impact patient and staff safety.</li><li>Mix bicarbonate solution according to protocol. Mix acid concentrate solution according to protocol.</li><li>Assist in receiving, storing and stocking of supplies.</li><li>Be familiar with all emergency equipment and emergency operational procedures.</li><li>Use appropriate safety measures including personal protective equipment as necessary.</li><li>Be familiar with OSHA regulations.</li><li>Update Material Safety Data Sheets (MSDS) as required.</li><li>Be aware of all contracts and contacts necessary for the emergency repair of the clinic's equipment and mechanical systems.</li><li>Obtain quotes from reputable and approved contractors as needed to address physical environment issues.</li><li>Present technical summaries in QAPI meetings.</li><li>Maintain collaborative working relationship with Administrator(s). Partner with Administrator(s) to ensure clinic needs are met.</li><li>Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization.</li><li>Respond effectively to inquiries or concerns.</li><li>Participate in staff meetings as required. Attend in-service and continuing education offerings in compliance with company policy and procedure.</li><li>Complete initial and annual technical training on clinical staff as required.</li><li>Instruct staff in use and care of equipment and answer questions.</li><li>Participate in team concepts and promote a team effort.</li></ul>

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