field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Description:$1,000 hiring bonus! We are committed to supporting at risk children and families providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission, we provide Christ-centered care and support to children and families in need. In response to this community-wide challenge, Presbyterian Children's Homes and Services (PCHAS), provides 14 programs and services in 28 locations, in Missouri, Texas, and Louisiana, which provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency's commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client. Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee 200% up to a 3% retirement contribution). Status: Non-exempt Working Conditions: Works in a typical office setting and from employee's home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home, foster home, residential facility, hospital, or other community locations as needed; drives an automobile on a routine basis in all types of areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Requires normal range of hearing and vision. Must have the ability and energy to visit more than one family per day. Position Summary: The Foster Care Case Manager (FCCM) is responsible for safety and services to children and families in foster care. Tasks include facilitating Family Support Team meetings, development of individualized care (treatment) plans, coordination of individualized services across all settings, coordination of providers working in the home, school, and community environment and documentation of support related activities and services. The Foster Care Case Manager promotes effective utilization of support services to achieve permanency for children and families. Essential Job Functions<ul><li>Follows all contractual and agency policies, procedures, and seamless delivery of services to children and their families.</li><li>Maintains a caseload of 12 to 15 children depending on program capacity and the needs of the agency. Caseload size may be temporarily increased due to a CM's extended absence and/or position vacancy.</li><li>Provide full case management services to children and their families in the MO foster and adoptive care system from the time of assignment until case closure or transfer.</li><li>Documents all activities and maintain data entry in FACES (state online database system) and CSWIS (consortium online database system) in a timely and accurate manner.</li><li>Has face-to-face contact with each assigned child and his/her family at least monthly (may require extensive travel based on the individual needs of the child and family). Has telephone contact with each child and family support provider regularly to review provider activities and to receive reports regarding case progress.</li><li>Evaluate and factually report the impact of services to team members and judiciary; attend all court hearings; schedule, coordinate and facilitate FST meetings within prescribed time frames.</li><li>Participates in FCCM consortium on-call schedule as EOC (employee on-call) for PCHAS on a rotating basis.</li></ul>Requirements:CM shall possess a bachelor's degree in social work, psychology, counseling, education, criminal justice, or a related human services field. Master's degree preferred. Minimum of two (2) years of relevant case management experience. Skills:<ul><li>Represents Presbyterian Children's Homes and Services (PCHAS) to the professional community. Must have strong verbal and written communication and ability to represent the agency well. Builds and maintains positive community relationships with Children's Division personnel, placement and treatment providers, schools, and agency partners. Builds and maintains rapport with children, parents, and families; actively managing and resolving conflicts. Excellent time management, organization, planning, and assertive communication skills.</li><li>Works a flexible schedule, as approved by the FCCM Supervisor, to be available at varying times to meet the needs of the family (often outside of normal working hours). Plans, arranges, and/or provides crisis intervention services as needed. Maintains confidentiality and HIPAA standards for all assigned clients and families.</li><li>Must be able to operate computer using agency approved software programs, and other office machines such as copier, calculator, telephone, etc. Must have the ability to navigate multiple data entry systems.</li><li>Must be able to analyze many variables and choose the most effective course of intervention at any given point in time. Must handle novel and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion. Must have the ability to work with people from various ethnic groups in a culturally competent manner.</li></ul>Other Requirements: Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings as conducted by the Missouri Department of Health and Senior Services utilizing the Family Care Safety Registry. As requested, must submit fingerprints for review by the Missouri State Highway Patrol and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease. Must be American Red Cross first aid and CPR certified at all times. Christian Commitment: Presbyterian Children's Homes and Services is a faith-based Christian organization. We provide Christ-centered care and support to children and families in need. We strive to serve like Jesus. We meet our clients where they are and treat them with respect. We focus on our clients' strengths rather than their problems. And we encourage our clients to focus on their future rather than their past. When we do this well, we help our clients find hope and know the love of God. PM20 PI276146621

Foster Care Case Manager

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This Staff Cybersecurity leader will be accountable for the Network Security Data Protection technical strategy and architecture. They will lead a team of one to two architects and engineers to transform our current network security strategy, improving our cost, speed to value for our customers, while improving our security posture.&nbsp; This leader will author the strategy for data center network security, public cloud network security and edge network security.&nbsp; This will require close collaboration with network and cloud architecture and engineering teams.&nbsp; The leader must be a catalyst for change and offer innovative network security solutions.Responsibilities:<ul><li>Designs and maintains comprehensive network security architecture, ensuring scalability and resilience against evolving threats</li><li>Oversees the integration of advanced security technologies and methodologies into enterprise-wide systems, driving continuous improvement in security posture</li><li>Adheres to enterprise governance models for network security architecture, ensuring robust risk management and compliance with global regulatory requirements</li><li>Authors Policies and Standards that govern network security</li><li>Assesses highly complex security incidents and breaches, coordinating cross-functional teams and external partners to identify architectural changes to mitigate impact and prevent recurrence</li><li>Reviews and approves exceptions, assesses risk, coaches teams on best practices to comply with Network Security Policies and Standards. </li><li>Anticipates, researches and evaluates the impacts of emerging technology, threats, trends and geopolitical developments on the organization's security architecture, recommending and implementing strategic improvements</li><li>Leads cross-functional engineering teams to align implementations with technical specifications and blueprints, facilitating efficient project execution</li><li>Leads development of proof of concepts to evaluate the latest trending software/tools in the industry to recommend the right tool for unique business scenarios</li><li>Architects and designs complex secure network solutions, including advanced firewalls, VPNs, intrusion detection/prevention systems, or other security systems to protect the organization's data</li><li>Ensure networks security strategy and its control implementations protect sensitive data in transit and at rest, ensuring the confidentiality and integrity of the organization's data</li><li>Leads, mentors, and coaches teams, fostering a culture of excellence, continuous professional growth, and knowledge sharing within the cyber &amp; network security community</li><li>Oversees the development of detailed technical documentation and reports on security assessments and findings and creates remediation efforts to provide inputs to senior management and stakeholders</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, Information Systems, Information Technology, Cybersecurity, and/or comparable experience; advanced degree preferred</li><li>Knowledge of cybersecurity technology portfolios, security principles, and frameworks</li><li>Knowledge of Network Security and Application Security</li><li>Knowledge of Threat Modeling</li><li>Knowledge of Identity &amp; Access Management (IAM)</li><li>Knowledge of Data Privacy &amp; Protection (DPP, GDPR)</li><li>Knowledge of Cloud Security Management</li><li>Knowledge of global regulatory requirements and industry standards for cybersecurity</li><li>Knowledge of Data Security Management</li><li>Knowledge of Application Development &amp; Security</li><li>Knowledge of Data Engineering</li><li>Knowledge of scripting languages such as Python, Bash, or PowerShell for automating security tasks</li><li>Knowledge of network protocols (e.g., TCP/IP, DNS, HTTP) and security fundamentals</li></ul>Preferred Qualifications:<ul><li>Experience architecting and engineering network and network security on premises and in the public cloud</li><li>Deep understanding of network security principles and technologies including physical, host-based and virtual firewalls, network micro-segmentation</li><li>Experience with SIEM (Security Information and Event Management) tools such as Splunk, ArcSight, QRadar, or Elastic</li><li>Experience with IDS/IPS (Intrusion Detection Systems/Intrusion Prevention Systems)</li><li>Experience with network security tools such as firewalls (e.g., Palo Alto, Cisco ASA, Illumio, Istio), intrusion detection systems (e.g., Snort, Suricata), WAF and Bot protection (Akamai, CloudFlare, Cequence) </li><li>Experience in Technical Writing and Documentation Development</li><li>Experience in leading network incident response efforts, including forensic analysis</li><li>Experience with threat intelligence platforms (e.g., ThreatConnect, Recorded Future) and their integration into network security operations</li><li>Experience with securing cloud environments (e.g., AWS, Azure, Google Cloud) and implementing cloud security best practices</li><li>Experience responding to and adhering with regulatory requirements and standards (e.g., PCI-DSS, ISO 27001, NIST)</li></ul>Annual Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Staff Cybersecurity - Network Security Data Protection

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium, and Large Enterprises. We are in the business of helping our clients get business done! Accelerating sales and driving profitable charge volume growth are critical for the success of the organization. The Sales Enablement, Pricing, &amp; Transformation (SPT)team is instrumental in driving these objectives.The SPT team is the business analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering useful insights to architect GCS growth and strengthen the culture of compliance and control.The Senior Analyst - Sales Analytics &amp; Strategic Planning will focus on partnering with the U.S SME Field Sales and Tele Sales organizations. They will be a key thought partner to the Field Sales Leadership team in ensuring broader team’s ability to achieve sustainable profitable growth in a compliant way. The Analyst will also play a key role in identifying, optimizing, and implementing channel integration initiatives across US SME. They&nbsp; will work very closely with several cross-functional partners including Operational Excellence, U.S. SME Commercial Effectiveness &amp; Governance, Finance, SABE and other supporting teams.The ideal candidate has familiarity with sales and account development teams and will coordinate across key partners to ensure there is alignment and collaboration on strategic priorities. They will possess thought leadership, critical thinking, communication, and organizational skills, and will have a proven record of excellence operating independently and within a hard-working team environment.How will you make an impact in this role?Unleash your analytical skills to define the future of how we serve our customers.<ul><li>Thought Leadership: Focus on strategic thought leadership, including managing Sales teams portfolio strategy, goal setting methodology, incentive strategy, rules of engagement (ROE), and assess effectiveness against business objectives</li><li>Multi-Disciplinary Leadership:&nbsp;Ability to lead multiple and sophisticated work streams independently, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes</li><li>Superb Communicator:&nbsp;Ability to drive alignment among stakeholders and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization</li><li>Stakeholder Management: Build strong relationships with US SME Field Sales and Tele Sales teams to understand business objectives and challenges in order to become a trusted partner</li><li>Strong Analytical Skills:&nbsp;Experience writing scripts to address real-world business problems. Ability to apply analytical thinking to identify business needs, formulate hypothesis and implement scalable solutions. Proficient in Excel, Python and SQL with hands-on experience in data manipulation, automation and financial modeling. </li><li>Statistical knowledge: Solid foundation in statistical methods and their practical application in business contexts. Ability to conduct hypothesis testing, regression analysis, forecasting and experimental design to drive insights and data-informed decisions.</li><li>Strategic Mentality:&nbsp;Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance</li><li>Results Driven:&nbsp;High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change</li><li>Outside the Box Thinking: Challenge status quo, innovate, and harbor strong curiosity</li></ul>Minimum Qualifications<ul><li>Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges</li><li>Strategic Thinking: Ability to adopt a broad perspective and link business strategies to specific initiatives. Excellent analytical and problem-solving skills</li><li>Customer Management: Pro-actively anticipate customer needs and deliver on the promise. Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills</li><li>Results Oriented: Proven ability to work independently, prioritize tasks, and deliver results in a fast paced and highly matrixed environment.</li><li>Pro-activeness: Ability to independently identify new ideas, risks and issues through the course of day-to-day work without being prompted, and raise to leaders</li><li>Data Analytics: Strong background with SQL and Python; Ability to extract and organize complex datasets; ability to address performance issues and to manipulate both structured and unstructured data</li><li>Communication and Documentation: Advanced knowledge of Microsoft Office Suite (Excel pivots and macros, PowerPoint deck development, Word documentation). Ability to explain complex topics in a simple, concise manner.</li><li>Strong work ethic with a will-to-win attitude!</li><li>1+ years of relevant work experience</li><li>Bachelor's degree in business, quantitative analysis or related fields</li></ul>Preferred Qualifications<ul><li>Strong grasp of Field Sales/Tele Sales organization</li><li>Proficiency in Tableau and other analytical tools</li><li>Master's Degree in a quantitative discipline</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst - Sales Analytics & Strategic Planning

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?&nbsp;Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. &nbsp;Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. &nbsp;By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.Primary Responsibilities:<ul><li>Support partners within the global Privacy Center of Excellence to enhance an enterprise-wide privacy control framework to guide how American Express detects and mitigates privacy risk</li><li>Provide documentation support for technical and business requirements so that technology can successfully implement and document relevant privacy controls</li><li>Ensure integration of privacy controls embedded across existing systems and capabilities and support continued maintenance</li><li>Collaborate with Privacy Risk Assessment Team and Enterprise Data Management to refresh and execute assessment of privacy risk and treatment of PII</li><li>Coordination across Privacy COE to ensure appropriate documentation is captured so that necessary controls are captured across the Enterprise</li><li>Manage process for ensuring controls meet governance expectations</li><li>Ensure consistency in content and quality of documents</li></ul>Minimum Qualifications:<ul><li>2+ years expereince as an Analyst/Project Analyst</li><li>Bachelor's Degree</li><li>Experience with stakeholder management</li></ul>Preferred Qualifications:<ul><li>High degree of organization, individual initiative and personal accountability</li><li>Experience in a large, complex financial institution preferred</li><li>Basic knowledge of banking products</li><li>Strong skills with Microsoft Office products including, Excel, PowerPoint and Sharepoint</li><li>Proven capacity to engage effectively with all levels of management and foster strong relationships.</li><li>Strong written and verbal communication skills.</li><li>Demonstrated integrity, innovation, teamwork, and excellence</li><li>Willingness to think outside the box, ask questions and raise concerns</li><li>Proven ability to manage multiple demands successfully within a matrixed organization. </li><li>Enjoys solving large and complicated problems. </li><li>Ability to maintain a positive, ‘can-do’ attitude</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. &nbsp;

Associate – Privacy Control Framework

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Global Operational Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express. &nbsp;The Manager, Internal Fraud will be part of the GRC organization and will report to the Director, Internal Fraud. The incumbent will be responsible for the oversight of Internal Fraud risk.  The incumbent will lead a team of risk professionals in New York and/or India and will be responsible for establishing Internal Fraud risk management policy and standards, effectively challenging processes, policies, strategies, frameworks and governance procedures devised by first line teams to manage Internal Fraud risks, and monitoring and reporting independent risk assessment.&nbsp; We are seeking an experienced leader to be a part of this exciting journey.&nbsp; Key Responsibilities:&nbsp;<ul><li>Establish Internal Fraud Risk Management Program, including policy and standards, governance, roles &amp; responsibilities, and requirements.&nbsp;</li><li>Perform independent oversight and provide effective challenge to first line through reviews / testing and ongoing monitoring of People risk &amp; Internal Fraud processes</li><li>Educate first line teams across the enterprise about risk management programs and practices </li><li>Collaborate effectively with all stakeholders and partners to ensure regulatory compliance and manage regulatory relationship and exams for safety &amp; soundness related regulations </li><li>Build and lead a team to carry out the proposed program and responsibilities</li></ul>Minimum Qualifications:<ul><li>2+ years of leadership experience in risk management, compliance, internal fraud investigation, or a similar role  </li><li>Analytical skills, including a proven ability to translate complex and disparate information into a comprehensive and cohesive conclusion </li><li>Effectively coach, train and develop a team in all aspects of their role </li><li>Demonstrated ability to successfully manage multiple priorities </li><li>Demonstrated ability to apply thought leadership and strategic thinking to deliver initiatives to advance a programs’ maturity and development </li><li>Ability to identify issues, escalate key findings, and advise on recommended solutions to correct issues and/or mitigate risks </li><li>Aptitude to communicate findings to colleagues, business partners, and senior leaders </li><li>Exceptional professional communication skills – clear, logical, and structured </li><li>Impeccable integrity required for handling confidential information. </li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization&nbsp;</li></ul>Preferred Qualifications:<ul><li>Professional Certification (CFE, CAMS, FIC, etc</li><li>Second line of defense (2LOD) risk management experience with a focus on internal fraud and/or insider threat</li><li>Experience with risk assessments, testing, and/or advanced analytical skills</li></ul>Annual Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Operations Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Enterprise Digital &amp; Data Solutions (EDDS). It is American Express’ marketing services centre of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within Enterprise MarOps Solutions within ECMX.&nbsp; The EMS organization is a global team responsible for consultation and execution of US and international marketing campaigns including channel set-up and deployment.&nbsp; Additionally, this organization leads creative review &amp; approval processes for all US marketing content &amp; creative.&nbsp; This team conducts process solution design &amp; optimization, providing inputs into MarTech transformation.&nbsp; The Campaign Solutions and Execution Management Team provides critical project management for E2E marketing campaigns with thoughtful strategy and detailed planning.&nbsp; Members of this team are responsible for leading dedicated cross-functional teams of campaign execution experts to drive efficient and timely campaign execution for new products and partnerships or high risk/high visibility marketing initiatives.The Analyst/Sr. Analyst on this team will be responsible for providing project management support to the team leader. He/she will learn how a marketing campaign goes from being an idea to being live in market.&nbsp; This role will have the opportunity to work with key stakeholders including Product, Product Development, Marketing, Brand, General Counsel’s Office, and a variety of teams within ECMX (e.g. Compliance Review, US Web Solutions, and more).Key Responsibilities:<ul><li>&nbsp;Provide comprehensive marketing campaign support to Marketing partners across US Marketing Partners in support of American Express’ strategic priorities.</li><li>Activities include: Project Management support including, Tracking Issue Logs, Project Timelines, Meeting Preparation, Meeting Minutes/Recaps and more &nbsp;</li><li>Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.</li><li>Build AXP Marketing Operations expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.</li><li>Provide outstanding customer service to marketing colleagues across the enterprise. </li><li>Help Identify and prioritize opportunities for improvement to campaign execution processes based on issue logs, reoccurring issues, etc.</li><li>Lead Best Practice sharing across enterprise stakeholders for various Marketing &amp; Comms related functional/process elements based on project learnings&nbsp;</li><li>Support change management planning, training and communication activities (updates to onboarding materials, etc.)</li><li>Support MarOps reporting/capacity management&nbsp;</li><li>Problem solving and troubleshooting skills with the ability to exercise mature judgment</li></ul>Minimum Qualifications<ul><li>Passion for/interest in Marketing Operations (MarOps) and/or Project Management &amp; Delivery.</li><li>Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.</li><li>Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.</li><li>Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.</li><li>Strong problem-solving skills and willingness to get into the details to identify solutions.</li><li>Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.</li><li>Experience working in a deadline driven production-oriented environment.</li></ul>Preferred Qualifications <ul><li>Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.</li><li>Proficiency with Microsoft Office, Slack.</li></ul>Job Location:&nbsp;New York – Hybrid&nbsp;Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst - Marketing,  Campaign Solutions and Execution Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Fraud, Credit Bust Out (CBO), Banking Product &amp; Payments Risk Organization is a global team of risk officers, data scientists, and product managers that are building innovative solutions and capabilitiesto manage external fraud and payment risk across AMEX’s card and bankingportfolios.&nbsp;We are looking for a Manager to join the Fraud – Card Business Operations team, which will oversee how the Global fraud team meets expectationsoutlined in the enterprise-wide policies and governance requirements for operational and fraud risk management. The team will be responsible forexecutingnew programs that govern, monitor and improvethe Fraud and Banking group’s extensive risk control inventory, creating and maintainingFraud and Banking RCSAs, producing Risk Assessments, and managing fraud product losses against Enterprise Fraud Risk appetite.Key Responsibilities:<ul><li>Assist in administrative support to the RCSA program through process mapping, risk and control identification, assessment, and annual review</li><li>Track portfolio performance against the risk appetite framework by calculating prescribed metrics and escalating breaches when appropriate, document root cause analysis and remediation plans</li><li>Support timely updates of documentation and operational controls as new customer features &amp; fraud capabilities are introduced</li><li>Participate in ongoing victim fraud risk assessment by executing on assessment methodology</li><li>Conduct controls testing in accordance with Internal Controls Policy</li><li>Lead victim fraud events analysis with operational risk lens and partner with functional experts to identify and remediate gaps</li><li>Support multiple compliance and regulatory programs, such as AML/BSA SARs referrals, elder fraud abuse detection, scams detection, etc.</li><li>Partner with functional experts and participate in evidence collection and explanatory responses to exams, audits, and any ad hoc governance requests</li><li>Track and identify issues and fraud events as outlined by the Issues and Events Policy</li></ul>Required Qualifications:<ul><li>3+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills </li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards </li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate Victim fraud risk scenarios effectively</li><li>Ability to navigate through ambiguous problems and be creative</li><li>High degree of organization, individual initiative and personal accountability</li><li>Excellent communication skills with the ability to engage, influence and inspire partners to drive collaboration and alignment</li><li>Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>GSIB Operational Risk or RCSA program experience</li><li>Prior fraud risk experience</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Experience managing operational risk events</li><li>Experience with risk control design, testing, and effectiveness and operational monitoring</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Fraud – Card Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a highly skilled and motivated finance professional to support American Express’s Global Real Estate organization. This role will play a central part in evaluating complex real estate transactions, driving financial decision-making, and supporting strategic initiative across a diverse and evolving portfolio. The ideal candidate will bring deep real estate finance and modeling expertise and thrive in a collaborative, fast-paced environment.Key Responsibilities:<ul><li>Build and maintain detailed financial models to support high-value real estate transactions and strategic initiatives</li><li>Track project budgets vs. actuals and proactively flag risks or overruns to key stakeholders</li><li>Lead scenario analysis and sensitivity modeling for key decisions</li><li>Develop dashboards or reporting tools (e.g. Power BI) to monitor project financials and KPIs </li><li>Analyze lease vs. own scenarios, structure real estate deals, and assess long-term financial implications</li><li>Partner with our Legal and Real Estate teams to review, analyze, and provide financial input on key contract documents, translating contractual terms into financial implications</li><li>Serve as a key liaison between Finance and internal Real Estate, Controllership, Tax, and Legal teams</li><li>Support long-range planning, capital forecasting, and investment governance for major real estate projects</li><li>Translate complex financial data into clear insights and recommendations for senior leadership</li><li>Ensure alignment with accounting standards and internal capital policies in partnership with Controllership</li><li>Contribute to executive-ready presentations, summarizing deal economics, risk, and strategic rationale</li></ul>Minimum Qualifications:<ul><li>6+ years of experience in real estate finance, ideally in a corporate real estate function or at a leading real estate advisory firm (e.g., Cushman &amp; Wakefield, JLL, CBRE)</li><li>Advanced financial modeling skills with a focus on real estate transactions, lease accounting, NPV/IRR analysis, and capital vs. operating cost treatments </li><li>Strong understanding of GAAP accounting principles related to real estate, leasing, and capital project governance</li><li>Experience reviewing and interpreting contract language related to real estate development</li><li>Familiarity with the intersection of legal, financial, and commercial terms in large-scale real estate projects</li><li>Understanding of construction budgeting and cost categories (hard cost, soft costs, contingencies etc.)</li><li>Prior experience managing or supporting large-scale capital projects or PMO functions is highly desirable</li><li>Excellent communication skills with a demonstrated ability to simplify complex financial concepts for senior audiences</li><li>Ability to navigate a complex and matrixed environment in a fast-paced setting, frequently collaborating with senior stakeholders at every step</li><li>Comfortable working with ambiguity and driving structure in evolving situations</li><li>High level of energy, intellectual curiosity, and self-motivation</li><li>Collaborative mindset with a strong sense of ownership and accountability </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Real Estate - Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.VP, Sales Enablement – Performance &amp; Insights&nbsp;The US SME Sales Enablement Organization focuses on accelerating commercial business growth through training, tools and insights to provide a best-in-class customer experience and create a culture of doing it the right way. The Sales Enablement- Performance &amp; Insights team is the business analysis and business decisioning arm of Global Commercial Services (GCS) responsible for measuring business performance and uncovering actionable insights to support GCS growth. The GCS US SME group manages strategic corporate payment relationships with clients, including many organizations and acquires new corporate payments customers with annual charge volume over $400B.&nbsp;The VP of Sales Enablement – Performance &amp; Insights is responsible for partnering with the GCS US SME organization for the two most critical units within SME&nbsp;1) US SME Customer teams&nbsp;2) US SME Acquisition teams&nbsp;The role includes partnering with US SME GM and leadership team, to optimize business performance through value-add business analyses and insights. The successful candidate needs to be the key thought partner for US SME teams in ensuring the broader team’s ability to achieve success both strategically and tactically.  The leader will work very closely with several cross-functional partners including, Finance, SABE, Incentive Design Governance, Global Marketing, American Express Technology, Risk and other supporting teams. In addition to these core responsibilities, the successful candidate will lead special projects that drive the US SME strategy forward.&nbsp;The leader will: &nbsp;<ul><li>Lead the transformation to further enable US SME on its path to become an insight-driven business&nbsp;</li></ul><ul><li>Provide metrics and insights to US SME GM to understand the health of the business&nbsp;</li></ul><ul><li>Partner closely with Sales and Account Development LT to design a strategy for SME teams&nbsp;</li></ul><ul><li>Partner closely with Sales Enablement VPs&nbsp;</li></ul><ul><li>Lead the annual process to design territories and portfolios, design Sales Incentive Plans, create targets, and scorecards for Customer and Acquisition teams&nbsp;</li></ul><ul><li>Provide oversight and guidance for Customer and Acquisition performance reporting&nbsp;</li></ul><ul><li>Consult and collaborate with senior leaders, internal business partners and subject matter experts to analyze and lead strategic business initiatives that deliver against performance improvement opportunities and drive the future success of the GCS business&nbsp;</li></ul><ul><li>Design and deliver insightful deep dive analyses to measure performance, and inform decision making at all levels (GMs, Business Planning, Sales and Account Development)&nbsp;</li></ul><ul><li>Focus on strategic thought leadership, including regular reviews of Sales &amp; Account Development portfolios, resourcing requirements &amp; field structures, targeting methodologies and sales force effectiveness against business objectives&nbsp;</li></ul><ul><li>Grow and develop team of strong performers&nbsp;</li></ul>As a senior leader of the Sales Enablement, Pricing and Transformation Team, this individual will contribute to broader business-building P&amp;L improvement and customer engagement strategies to ensure the success of the GCS business. The role involves partnering closely with the other SPT team members to share and syndicate best practices and to leverage and grow our global talent.&nbsp;Minimum Qualifications&nbsp;The candidate should demonstrate strong commercial and analytical acumen and an ability to assess complex and diverse information to drive business performance outcomes, with proven ability to:&nbsp;<ul><li>Think strategically and convert strategy into clear, actionable tactics to drive business growth&nbsp;</li></ul><ul><li>Exhibit strong judgment of customer and business needs to deliver profitable growth&nbsp;</li></ul><ul><li>Deep experience communicating with and presenting to senior level audiences&nbsp;</li></ul><ul><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with internal and external partners, including senior leaders&nbsp;</li></ul><ul><li>Appropriately challenge the status quo to drive transformational change for the organization&nbsp;</li></ul><ul><li>Drive desired business outcomes by setting vision, goals and objectives that motivate and inspire the organization to deliver, backed by personal accountability and commitment to success&nbsp;</li></ul><ul><li>Make complex prioritization trade-offs and tactical decisions using sound business judgment and reasoning skills&nbsp;</li></ul><ul><li>Build strong business relationships, and influence without authority to drive organization-wide and senior leader-level alignment; collaborate and demonstrate genuine teamwork within and outside the GCS organization, navigate and manage the matrix&nbsp;</li></ul><ul><li>Lead the development of insightful analysis and business solutions for clients, prospects and the field across the region based on a thorough understanding of B2B commercial dynamics&nbsp;</li></ul><ul><li>Operate autonomously and make complex decisions in situations of ambiguity and time pressure&nbsp;</li></ul><ul><li>Attract and effectively lead, develop and motivate a high-achieving team through technical and leadership guidance &nbsp;</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

VP, Sales Enablement – Performance & Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Acquisition Product and Platform (EAPP) team powers the new accounts growth at Amex innovation at American Express by originating, incubating, and managing products and platforms that enable our customer to get products that best fit their needs and provide the backing of Amex. We are a fast-paced global team that leverages emerging technologies to develop application, membership experiences and customer onboarding journey across 20+ markets and the entire spectrum of financial products. We value creativity, customer centricity, and experimentation and collaborate with a high performing engineering team and strategic partners to bring the next generation of products to market.&nbsp;<h4>The Role </h4>The Enterprise Acquisition Product and Platform team is seeking a Vice President, Product Development to lead a seasoned and diverse product team. The Vice President will play a key leadership role in defining and shaping the new accounts onboarding strategy for Amex. The role spans across enabling front end dynamic application experience, developing capabilities to enhance/personalize onboarding experience. Additionally, this VP leads oversight and development of all onboarding business rules and a&nbsp;strategic roadmap for external integrations and partnerships to drive process efficiency and compliance outcomes. The role partners extensively across the organization drive an increase in both conversion rates and revenue through increased automation and platform availability/scalability targets.&nbsp; Responsibilities&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; You will lead a team of 30+ colleagues including 3 Directors and provide Inclusive leadership for this diverse, and geographically dispersed teams. You will be responsible for driving colleague engagement, retention, progression, and performance management •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Establish the product’s goals and review success metrics to achieve commercial success •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify opportunities and drive product strategy, roadmap, and features •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Brainstorm and collaborate effectively with cross-functional stakeholders to continuously define feature priority •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Help your team develop products by coaching the team to identify value-based tradeoffs and addressing challenging roadblocks •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive process improvements to drive operational efficiency and effectiveness, accelerating value delivery to the Enterprise and our customers •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with Tech, Finance and other portfolios to drive innovation and improvements in annual planning and investment processes •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Oversee the product life cycle from strategic planning to tactical execution •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead the product and platform functional design, research based on an intimate knowledge of the customer and technology •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enable analytics-driven decision making to evolve products and usage •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Evangelize the ‘platform as a product’ both internally and externally and shepherd products through the development process, advocating to achieve the best outcomes •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive Health of platform goals in close partnership with Technology counterparts including but not limited to Data Governance, Platform Availability, Skill assessment and availability and platform security and compliance Qualifications&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience building &amp; leading diverse, geographically dispersed, high-performing teams; extensive experience &amp; success as a leader of leaders •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven ability to see the big picture, and drive digital transformations, leading adoption of new ways of working, and leveraging storytelling to drive understanding &amp; adoption of change •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven ability to lead a team and influence senior stakeholders to embrace safe &amp; sound business practices at scale •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven track record of leading teams through shifting priorities and multiple demands •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience collaborating with &amp; influencing senior management and peers across multiple business units, demonstrating effective courageous leadership •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic, innovative thinker with a successful track record of problem solving, driving results, and constructively challenging the status quo, within a highly matrixed environment&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong written and verbal communication skills to senior level audiences – both face to face &amp; remote •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track record of flexibility, resilience, and a strong can-do attitude •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Firsthand experience working within Scaled Agile Framework and/or LEAN portfolio delivery frameworks •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrated expertise in digital acquisition and proven success at leveraging consumer experiences to drive growth •&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Location(s) US Hybrid Based NY, Phoenix, FloridaSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

27,189 Jobs