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This position is responsible for achieving customer satisfaction with accurate, timely, and consistent information, as well as offering effective solutions to both internal and external customer issues. This position provides a reliable communication network for customers resulting in a strong business relationship. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Pay rate: $15.50/hour - $19.50/hour, BOE</li><li>Schedule: Monday - Friday, 8:30am - 5:00pm</li><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Get paid early. Get paid fast. </li><li>401(k) with annual company match. </li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. A teammate in this position must have the ability to: <ul><li>Monitor customer reporting; communicate critical issues.</li><li>Assist with and/or maintain customer item files to ensure maximum profit for the group.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business applications to maximize company value to the organization.</li><li>Ensure customer that promotional items are shipped in a timely manner.</li><li>Review reports to confirm all customer orders are received.</li><li>Manage seasonal promotions as necessary.</li><li>Analyze and respond to various customer requests involving store level and group level information.</li><li>Reach productivity which is routinely measured via averages and phone criteria, with a known departmental goal.</li><li>Perform other duties as needed or assigned by supervisor.</li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: A teammate in this position must have: <ul><li>High School Diploma or GED.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Excellent verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with Microsoft office applications, and very proficient using Excel.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information, communicates effectively, and meet deadlines.</li><li>Ability to make autonomous decisions that will benefit both the company and the customer.</li><li>Extensive internal system knowledge, as well as an understanding of overall acceptable business practices.</li></ul> WORKING CONDITIONS: <ul><li>Office environment</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

CUSTOMER SERVICE REP I

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our vision is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns. JOB SUMMARY This position supports the Senior Director, Teammate Relations, in the execution of all aspects of McLane's labor and teammate relations strategy. The Director of Labor Relations partners and consults with McLane Business Unit Presidents, Regional VP's, Division Presidents, General Managers, HR Managers and other leaders to ensure the development and implementation of proactive, well-balanced and effective labor/teammate relations strategy. This position works as a liaison between teammates and management when necessary to resolve conflict and/or conduct investigations. This position is located in Temple, TX, at the McLane Home Office. ESSENTIAL JOB FUNCTIONS Other duties may be assigned. Either directly or indirectly, a teammate in this position must have the ability to: <ul><li>Direct the labor/teammate relations activities and strategy at a business level.</li><li>Ensures response readiness and execution of the labor/teammate relations strategy.</li><li>Continually assessing, identifying and working with leaders to act concerning labor/teammate relations challenges and concerns by reviewing teammate surveys and business metrics, trends and/or impact of changes to the teammates.</li><li>Proactively respond to labor risks by conducting vulnerability assessments, environmental scans, education, or other required actions.</li><li>Ensuring a current knowledge and understanding of labor environment in assigned areas of business to provide a strategic review, assessment and action plan for company readiness. (e.g. analyzing competitor contracts, union and NGO tactics, area demographics, legislative activities, etc.)</li><li>Proactively growing leaders and HR through relevant core, situational, regular and targeted education.</li><li>Provide on the ground guidance and leadership to management and HR during labor campaigns.</li><li>Formulate and administer labor/teammate relations policy for the company according to knowledge of company objectives.</li><li>Provide labor/teammate relations, coaching and education to leadership on a regular and ongoing basis.</li><li>Work closely with both in house and outside labor counsel, as needed to ensure that labor policies comply with Federal and State law. </li><li>Works on complex labor/teammate relations projects and activities to support, analyze, develop and improve teammate engagement. (team member surveys, Connectivity Program, focus groups).</li><li>Develops materials to support the labor/teammate relation strategy by creating, maintaining and/or</li><li>updating presentations and other materials for use proactively and reactively.</li><li>Provides labor/teammate relations, coaching and education to leadership regularly.</li><li>Remains knowledgeable of the most current trends in labor relations to provide an effective and supportive service to Operations and HR.</li><li>Develop and implements best practices to help maintain a union-free work environment. </li><li>Develop and communicates current labor information regularly to corporate officers. (e.g. labor/teammate relations policies and practices, trends, status updates, etc.)</li><li>Available to teammates and leadership to discuss workplace issues, investigate and make recommendations to leadership. </li></ul> MINIMUM QUALIFICATIONS AND REQUIREMENTS: A teammate in this position must: <ul><li>Have a Bachelor's degree in Labor Relations, Human Resources Management, or another related field. </li><li>Have a minimum of 8 years labor/employee relations experience. </li><li>Have a minimum of 3 years labor avoidance experience. </li><li>Have strong analytical and problem-solving skills. </li><li>Have strong communication and interpersonal relationship skills.</li><li>Knowledge of the National Labor Relations Act and of National Labor Relations Board guidelines and changes, labor trends and avoidance best practices. </li></ul> WORKING CONDITIONS: <ul><li>Office and/or warehouse environment. </li><li>Regular travel required.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Labor Relations Director

Performs administrative duties related to the transportation operations. Ensures the department has the necessary materials and equipment. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>The schedule for this position is Sunday-Thursday. 11:00pm-7:30am. </li><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: <ul><li>Works in administrative capacity within the transportation department. </li><li>Answers phone, distributes driver pouches, and works with team to ensure all routes are ready for drivers throughout the day. </li><li>Organizes the delivery documentation that is returned by the drivers after each delivery. Sorts, files, and scans applicable documentation. </li><li>Supports transportation team with various administrative duties.</li><li>Other duties may be assigned. </li></ul> MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS: <ul><li>High school diploma or GED. </li><li>1 year of similar work experience required </li><li>Experience with Microsoft products </li><li>Understanding of geography and logistics.</li></ul> WORKING CONDITIONS: <ul><li>Office Environment</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TRANSPORTATION ASSISTANT

The Checker/Loader IV hand-loads outbound grocery products in stop-sequence order onto predesignated trailers. <ul><li>The ability to be flexible with your schedule is preferred.</li><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> The typical schedule start time for this position is 2:00 a.m. Some schedule flexibility is preferred. ESSENTIAL JOB FUNCTIONS: <ul><li>Load and secure products in a safe manner (at times, a Walkie Rider may be used).</li><li>Maintain quality control for nonconveyable products prior to loading.</li><li>Bring any concerns about product integrity to a supervisor's attention.</li><li>Communicate any special circumstances to the delivery driver via the Shipping Loading Report.</li><li>Work safely to prevent injury to people and damage to products and equipment.</li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>At least 18 years of age.</li><li>High school diploma or GED.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

WAREHOUSE CHECKER/LOADER IV

Becoming a McLane teammate is to become part of an honest, stable, and reliable company with 125 years of success. We are looking for teammates with perseverance who will take the extra step for our customers, our community, and the company. In return, we will pay you well and offer you the opportunity to go as far in your career as you want to go. <ul><li>The ability to be flexible with your schedule is preferred.</li><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> The Warehouse Selector IV fills customer orders for full-case products by pulling cases from warehouse storage slots. <ul><li>Read or scan labels to identify slot location, product description, and quantity required for each order.</li><li>Pull correct quantities of full-case items and lift onto a pallet or cart.</li><li>Transport selected cases to designated dock area using power equipment.</li><li>Work safely to prevent injury to people and damage to products. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

WAREHOUSE SELECTOR IV, FULL CASE

Accurately compiles the paperwork and billing information necessary for the Drivers' Load Packets to be ready at departure time. Ensure accurate record keeping and receiving customer calls. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul> <li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li> <li>Get paid early. Get paid fast. </li> <li>401(k) with annual company match. </li> <li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: <ul> <li>Separates invoices for office, customer, and driver.</li> <li>Reconciles lineouts via Order Processing, LCS, MARRS system or credit memo, and close loads via Order Processing.</li> <li>Verifies tote counts, adjust credits due to lineout, change total figures on invoices, and adjusts drivers pay sheets.</li> <li>Prints and compiles driver load packets with Stop and Pay Summary, Load Department Summary, and HazMat Sheets so that they are ready for departure time.</li> <li>Supports DC Management, crew leaders, and inventory control staff as directed.</li> <li>Communicates with drivers regarding billing status of loads.</li> <li>Answers telephone and direct callers.</li> <li>Other duties may be assigned.</li></ul> MINIMUM SKILLS AND QUALIFICATION REQUIREMENTS: <ul> <li>HS Diploma of GED.</li> <li>Data Entry Skills.</li> <li>Math Skills.</li> <li>Attention to detail.</li> <li>Good communication skills.</li> <li>2 or more years' experience working in a Billing Department.</li></ul> WORKING CONDITIONS: <ul> <li>Office Environment. </li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

BILLING SPECIALIST

The Co-Op Stocker maintains continuous supplies of open-case product to be pulled by Warehouse Selectors. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So here are the details: <ul><li>The ability to be flexible with your schedule is preferred. </li><li>The typical schedule for this position is Monday, Wednesday, and Friday for 5 hour shifts.</li></ul> ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: <ul><li>Use various reports and computer programs to choose product.</li><li>Prepare boxes and place in slots for selection, proactively keeping slots replenished.</li><li>Check quantities against stocking reports.</li><li>Record product moves to ensure correct product and accurate counts; identify and remedy insufficient and/or mis-slotted products.</li><li>Work safely to prevent injury and damage to people and products.</li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred.</li><li>Basic computer skills.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

WAREHOUSE STOCKER

The Transportation Supervisor provides direct supervision for a group of assigned Drivers. BENEFITS: <ul> <li>Day 1 Benefits available: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li> <li>Get paid early. Get paid fast.</li> <li>401(k) with annual company match.</li> <li>Paid holidays, vacation time, sick leave accrual, college tuition reimbursement, and more! </li></ul> ESSENTIAL FUNCTIONS: <ul> <li>Achieve safe, timely, and accurate deliveries to customers via a thorough working knowledge of multi-stop routing systems and dispatch procedures. </li> <li>Review driver logs, hours of service, and other DOT requirements to ensure compliance with all state, local and federal regulations. </li> <li>Coordinate activities with other distribution center departments to ensure that accurate and timely deliveries occur.</li> <li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul> <li>Have a high school diploma or GED equivalent required.</li> <li>A Bachelor's degree is preferred.</li> <li>Have at least 1 year of transportation management experience in the food distribution industry.</li> <li>Be knowledgeable about DOT regulations. </li> <li>AS/400 experience is preferred.</li> <li>Truck routing software experience preferred.</li> <li>Be able to work a varied and flexible schedule. </li> <li>Have basic competency with Microsoft Office programs (Excel, Outlook, Word).</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TRANSPORTATION SUPERVISOR

McLane is one of the largest and most stable supply chain services leaders in the United States. We've been at the forefront of delivering retail and restaurant solutions for convenience stores, mass merchants, drug stores, and chain restaurants for over 125 years. Our vision is to be an agile, innovative, and unified supply chain partner that delivers a superior customer experience, improves the lives of our teammates and community, and produces best-in-class returns. The Director of Operations-Designate position is considered a training position. You will be expected to relocate to another McLane division if and when needed. Pay and Benefits: The pay range for this position is $125,000.00 to $145,000.00 annually based on qualifications and experience. This role is also eligible to participate in the annual incentive plan with a target incentive of 20% of your base annual salary. Full-time employees are offered benefits including health/RX, dental and vision insurance; flexible and health spending accounts (FSA/HSA); short and long-term disability coverage, supplemental life insurance; 401(k); paid time off and holiday pay for Company designated holidays. ESSENTIAL JOB FUNCTIONS: <ul><li>Report any accidents/unsafe conditions to the Senior Transportation Manager and Safety Manager.</li><li>Responsible for compliance and knowledge with Federal Department of Transportation regulations and other safety standards. Maintain fleet in a safe manner in accordance with company and governmental standards.</li><li>Keep all mistakes and waste to a minimum and check to make sure that routes are properly set up.</li><li>Maintain effective and timely scheduling of Transportation Teammates, current week and following week schedules should always be posted with a working copy available by request for the next week.</li><li>Facilitate communication within management team and between the Teammates and management.</li><li>Provide training to maintain an efficient and knowledgeable workforce.</li><li>Enforce company policies and issuance of coaching/disciplinary documentation to Teammates, final written warning and termination will be presented for approval to the Senior Transportation Manager and/or Human Resources Manager.</li><li>Responsible for productivity data including but not limited to unload rates, routes, stops, and pieces; timely scheduling of all routes for "on-time" departures.</li><li>Assist Senior Transportation Manager with research and development of new techniques/procedures to increase efficiency of any transportation operation.</li></ul> MINIMUM QUALIS &amp; REQS: <ul><li>3+ years of experience in all facets of outbound transportation, preferably in the food service industry.</li><li>Have mainframe computer software knowledge related to record keeping. Preferred experience on AS 400 Mainframe, Excel, Microsoft Word, and Access programs; XATA, TRUCKS or similar programs.</li><li>Be able to write reports, business correspondence, procedure manuals, and inter-company memos/outside correspondence.</li><li>2-3 years of accounting, planning, and analytical and/or reporting experience, in positions with increasing responsibility is preferred.</li><li>Be able to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.</li><li>Understand financial statements and resulting cost implications.</li><li>Knowledge of distribution systems including order routing.</li><li>Bachelor's degree in a related field is preferred.</li><li>Must be able to ascend and descend stairs and inclined surfaces (or something of this nature. They have to climb in and out of the truck on the ramp during route rides).</li></ul> WORKING CONDITIONS: <ul><li>The environment encompasses all areas of a Distribution Center.</li><li>May require work in hot and cold temperature extremes and exposure to dust, dirt, fumes, noise, potentially harmful chemicals, solvents and components, and working in close proximity to other teammates.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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