Account Director, Major Accounts: Multifamily
US-MA-Boston
Job ID: 2026-4988
# of Openings: 1
Category: Sales
Boston, MA
Overview
Who We Are:
At Kastle we are a leader in providing Premier Property Technology Solutions. We protect commercial real estate, multi-family residential spaces, global enterprises, educational institutions, critical government facilities, life-science labs, and much more! For over 50 years Kastle has provided safety to tens of thousands of businesses who use our state-of-the-art access control, video surveillance, visitor management and identify management technology solutions to enable a smarter built environment.
What makes us exceptional is our focus on Security as Software-As-A-Service (SAAS). We have built our company on the belief that the most effective approach is a complete one: because we engineer, install, monitor, and maintain your system, we are invested in its end-to-end performance. Learn more about who we are, and what we offer here: Kastle Products & Services
It’s Kastle’s reliable people and processes combined with our advanced technology that has allowed us to be awarded a top workplace.
Responsibilities
- Own a list of named accounts in the Commercial and Multifamily Real Estate industries
- Work with Kastle’s sales leaders, marketing and executive team to identify and source new portfolio opportunities
- Identify and create new business opportunities through new and existing C-level and senior customer relationships.
- Conduct thorough discovery to uncover customer needs across portfolios
- Map Kastle solutions to customer needs
- Collaborate with Kastle’s business unit leaders to develop ongoing executive-level relationships
- Travel across the U.S. to various Kastle markets to lead and/or support Kastle’s sales leaders and business development managers in cultivating new relationships and sales opportunities.
- Collaborate with Kastle’s senior leadership, product and marketing teams to ensure Kastle’s offerings are aligned with the needs of the CRE and multifamily portfolio players.
- Conduct full sales-cycles with a high focus on closing sales.
- Maintain CRM database by inputting leads and updating activity.
- Develop and execute upon a detailed business plan to generate sales that meet or exceed established goals.
- Remain knowledgeable and up to date on changes and developments in the multifamily industries.
Qualifications
- 7-10+ years of sales experience
- Experience selling into the CRE and/or multifamily space.
- Bachelor or equivalent combination of education and experience preferred.
- Proven track record of sales excellence
- Superior written communications and oral presentation skill set required
- Comfortable and adept at internal and external C-level communication and reporting
- Prior experience closing sales of complex systems or services with protracted sales cycles.
- High level of competency and proficiency in CRM, customer support / ticketing software, and Microsoft Office Suite applications.
- Expert knowledge of the principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales management systems
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