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Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent, international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Against a backdrop of the proliferation of armed conflicts, highly dynamic spread of infectious disease, global climate change, and unprecedented disruption to like-minded organizations, the work of MSF has never been more urgent.International project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities. MSF actions are guided by medical ethics and the principles of independence, impartiality, and neutrality; at the same time, teams bear witness and speak out about the experiences of colleagues and patients.&nbsp;MSF USA is one of 24 sections supporting the global movement primarily through staff recruitment, fundraising, advocacy, programmatic support, and communications. Founded in 1990, MSF USA now has more than 250 staff working at its headquarters in New York City and offices in Washington, D.C., and Oakland. MSF USA is governed by an association made up of current and former MSF staff members who elect the Board of Directors, which in turn defines strategic direction, and holds the team accountable for their work. In addition, there is a US Advisory Board, which is made up of&nbsp;volunteers who lend their time and expertise to support the medical humanitarian mission. These independent advisors are not involved in governance decisions.Today, MSF USA is a significant contributor to the global movement’s revenue, operational capacity, and public profile. They rely entirely on individual donors and private institutions for financial support, and do not accept funding from the U.S. government. In 2023, of the 7.3 million donors and private institutions who raised over $2.5 billion for MSF globally, U.S. donors contributed more than $745 million; 87 percent of this was directed to programs ($147 million spent in the United States), 12 percent to fundraising, and 1 percent to cover administration. And, in 2024, U.S. donor contributions increased to $750 million. MSF USA advocates on behalf of patients and communities through public communications and direct engagement with representatives of the U.S. government, United Nations, multilateral institutions, and civil society organizations.For more insight, please visit&nbsp;<a href="https://www.doctorswithoutborders.org/" target="_blank">https://www.doctorswithoutborders.org/</a>KEY MSF FACTS<ul><li>70+&nbsp;countries and territories&nbsp;are home to our medical humanitarian projects</li><li>16,459,000 medical consultations&nbsp;were conducted by humanitarian teams in 2023</li><li>1,368,700 patients were admitted&nbsp;to MSF hospitals or clinics around the world in 2023</li></ul>MSF USA seeks a visionary and collaborative Chief Executive Officer (CEO) to lead this storied organization in a time of unprecedented change domestically and internationally. The need for independent and impartial lifesaving medical humanitarian action has never been greater, and few organizations are as uniquely positioned as MSF USA to meet this moment. The CEO will partner with the MSF USA board and staff and the broader MSF movement to forge a path that positions the organization for long-term viability to deliver the greatest impact for people affected by conflict, disease outbreaks, natural and human-made disasters, and exclusion from healthcare. &nbsp;The CEO is responsible for providing strategic leadership for MSF USA, which is intrinsically linked to MSF.&nbsp;They will be a trusted, independent and persuasive advocate and partner capable of building broad-based coalitions; a skillful leader of people who can motivate and partner with a dedicated staff in realizing the organization’s mission and goals, as well as clarifying the organization’s priorities and cementing confidence in the organization’s current and future trajectory; and a persuasive communicator able to generate enthusiasm and support for the mission and programs, and serve as the lead fundraiser for the organization. With bedrock commitments to inclusion, transparency and collaboration, the CEO will be a skilled institution builder who excels at creating, maintaining and leveraging relationships with a broad and diverse range of constituents both within the movement and externally, with a focus on further raising the impact and efficacy of the MSF USA where it is needed most. They will serve as a thought leader and be the primary spokesperson for MSF USA, representing the organization to key constituents at the national and international levels.The CEO will be based in New York City and requires frequent travel, both nationally and internationally.KEY RELATIONSHIPSReports toBoard of Directors&nbsp;Direct reports<ul><li>Chief Operating Officer</li><li>Chief Communication Officer</li><li>Chief Development Officer</li><li>Chief Financial Officer</li><li>Chief People, Culture and Inclusion Officer</li><li>Chief Program Officer</li><li>Chief Technology Officer</li><li>Chief Legal Officer</li><li>Board and Executive Liaison Officer</li></ul>&nbsp;KEY RESPONSIBILITIES and desired outcomes<ul><li>Drive MSF USA’s vison and strategy that positions the organization to deliver the greatest good. In parallel, navigate the changing humanitarian and geopolitical landscape, and identify risks and trends and outline steps that can be taken to protect the organization and its medical mandate.&nbsp;</li><li>Persuasively collaborate and partner within MSF to shape coherent, high-impact responses and positions. This requires prioritization and the ability to link decision-making and resource allocation to strategy that will serve as a benchmark for independent, non-aligned humanitarian organizations. &nbsp;</li><li>Continuously adapt advocacy effortsthat will spotlight and foster coordination to address&nbsp;global health crises, access to high-quality medical humanitarian aid and the safeguarding of patients and healthcare workers in precarious contexts.&nbsp;</li><li>Sustain excellence in fundraising by enlarging and deepening the existing donor base, engaging with major donors, implementing new fundraising strategies and ensuring transparency and excellence in reporting mechanisms and tools.&nbsp;</li><li>External engagement&nbsp;by ensuring a robust external presence; cultivating and maintaining relationships with national and international constituents, effectively communicating through various media channels and providing compelling thought leadership.</li><li>Encourage a more inclusive community and engage with broad global audiences around a forward-looking DE&amp;I framework that is woven into the fabric of the movement’s policies and culture.</li><li>Lead and optimize the team&nbsp;to&nbsp;develop and implement MSF USA's strategic plan, ensuring alignment with MSF's overall strategic direction. Shape a culture defined by high performance, empowerment, belonging and collaboration.</li><li>Leverage technology and drive innovation to accelerate ways MSF USA can work effectively and safely, as well as persuasively engage audiences.&nbsp;Leverage data-driven decision making to improve impact.</li></ul>At this pivotal time for humanitarian rights worldwide, MSF USA needs an exceptional leader who is deeply committed to its mission and has experience interacting with senior leaders both within the MSF movement and external constituents with credibility, integrity, wisdom, judgement and calm.&nbsp;The next CEO of MSF USA will be a bold, strategic, substantive and inspirational leader who brings credibility, expertise and commitment to medical humanitarian issues. They will have a global mindset and experience successfully managing and leading a complex and diverse organization. The CEO will be capable of building and expanding the fundraising base that will enable the organization to continue delivering impact.The next CEO will refine and strengthen a powerful strategy with a clear set of priorities to guide the organization over the long term. They will be a skilled diplomat capable of forging common ground and building strong alliances among different&nbsp;constituents, both internally and externally. This leader will have highly sophisticated communication skills, with the ability to remain agile in addressing various humanitarian topics and to adapt their style to different audiences globally. They must engender tremendous followership and inspire confidence in others. The CEO will have a compelling, collaborative and inclusive management approach and a proven ability to develop and lead a high-performing and diverse team. They will be engaged and decisive, with a commitment to achieve ambitious goals, make difficult decisions and collaborate with their leadership to deliver the greatest possible impact.IDEAL EXPERIENCE&nbsp;Senior Executive Leadership ExperienceDemonstrated strategic and executive leadership to support an organization’s progress, raise its profile and elevate its impact. Comfort leading through direct oversight, participatory leadership, or persuasion, depending on the situation. The ability to galvanize and sustain the commitment of teams through significant change and ambiguity.&nbsp;Understanding of Humanitarian OrganizationsExperience with leading international humanitarian organizations; or proven crisis management expertise with the skills and ability to make time-sensitive decisions in unstable and volatile humanitarian contexts. Medical backgrounds, health administration, public health or related areas are a strength but not required.&nbsp;Exposure to or experience with affected communities is preferred.External Engagement and Inspirational Communication&nbsp;Demonstrated ability to serve as an ambassador for the organization with a variety of audiences (employees, governments, donors, media, etc.) and instill trust.Resource DevelopmentExperience transferable to fundraising and the ability to be a catalyst for resources by leveraging mission, vision and storytelling to demonstrate an organization’s impact.Team LeadershipDemonstrated ability to recruit, support and retain top talent and foster a healthy organizational culture that is inclusive and equitable, in addition to a commitment to diversity, equity and inclusion.Board ExperienceExperience working with and helping to energize and further develop a highly involved, deeply passionate board of directors is key to the success of this role.CRITICAL LEADERSHIP CAPABILITIESStrategic ThinkingShifting challenges in the U.S. and around the world require that the CEO:&nbsp;<ul><li>Shapes and evolves forward-looking strategies for the organization underpinned by an unwavering moral compass and canny pragmatism. Flexible thinking, risk tolerance and the ability to frame arguments will be key to position MSF USA—and indeed the movement—for success in this era of dramatic geopolitical shifts.&nbsp;</li><li>Provides clear direction for the organization, translating the strategy into achievable and measurable objectives and actions.&nbsp;</li><li>Demonstrates awareness and understanding of the legacy inequities that shape our world and humanitarian efforts, to ensure that MSF’s strategy is designed to help address this with humility, commitment and effectiveness.</li><li>Demonstrates exceptional thought leadership, providing visionary guidance internally and externally and addressing complex global challenges with foresight and creativity.</li></ul>Collaborating, Influencing and Leading ChangeIn a highly relationship-based enterprise, the CEO:<ul><li>Builds trust, credibility and confidence with constituents, both internally and externally; builds and leverages a network of relationships and partnerships on behalf of the organization.</li><li>Communicates a compelling case for change to gain buy-in and brings others along; adapts plans and theories of change to the organization’s political realities and constraints.</li><li>Listens thoughtfully and engages in dialogue that is adapted to different audiences to build consensus or buy-in. Catalyzes and accelerates change both in terms of culture and organizational structures as well as how work is executed.</li></ul>Driving ResultsThis leader will bring sharp focus on impact and prioritization in the ability to: &nbsp;<ul><li>Set ambitious yet realistic goals for the organization and consistently deliver or surpass expectations.</li><li>Establish processes that ensure operational excellence; constantly work to increase efficiency and impact by adapting processes as needed over time.</li><li>Measure and communicate the organization's progress and its impact; connect the efforts and contributions of constituents to specific outcomes to stimulate additional engagement.</li></ul>OTHER PERSONAL CHARACTERISTICS<ul><li>Courageous, decisive and bold in taking smart risks, making decisions and working to deliver impact on behalf of MSF USA.</li><li>Strong EQ and empathetic style with the ability to manage to the best outcome in times of conflict or tension.</li><li>High interpersonal awareness, with an ability to “read the room” effectively and understand agendas and motivations among constituents.</li><li>High integrity and trustworthiness—possesses unquestionable ethics; inclusive and transparent.</li><li>Agile, flexible and resilient; calm under pressure.</li><li>Clear and unfaltering evidence of a personal and professional commitment to the mission of MSF; demonstrated purpose-driven leadership of mission-driven organizations and experience working for the greater good.</li></ul>COMPENSATIONCompensation will be commensurate with the candidate’s experience and qualifications and will be in the range of $325,000 to $400,000.&nbsp; &nbsp;PROMOTING A WORK ENVIRONMENT FREE OF HARRASSMENT, EXPLOITATION, AND ABUSEMSF leadership has unequivocally committed to reinforce mechanisms and procedures to prevent and address abuse and harassment. The integrity of the organization is upheld by the good conduct of each individual staff member, in any location, with full respect for the communities they serve.&nbsp;EQUAL OPPORTUNITIES AND ACCOMMODATIONS STATEMENTMSF USA is dedicated to creating a diverse, impartial, and inclusive workforce. We are an equal opportunity employer and do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, disability, marital status, pregnancy status, veteran status, genetic information, or any other differences as per applicable laws. We also provide reasonable accommodations for individuals with disabilities or religious beliefs and practices. If you require accommodations during the application process, please contact us at the email address mentioned below. We strongly encourage individuals from underrepresented communities in the Humanitarian Aid sector to apply.To contact the team with questions, to submit your own application, or to submit candidate recommendations and nominations, please email:&nbsp;<a href="mailto:MSFUSACEO@Spencerstuart.com" target="_blank">MSFUSACEO@Spencerstuart.com</a> &nbsp;

Doctors Without Borders/Médecins Sans Frontiéres (MSF USA))

Chief Executive Officer, MSF USA

<h4>Description</h4> Fidelity TalentSource is hiring a Client Service Representative to work at Fidelity in Westlake TX or Salt Lake City, UT. Fidelity Charitable helps donors maximize their generosity through our donor-advised fund. We are the nation’s top maker of grants to nonprofit organizations, distributing $14.8 billion to charities in 2024. We are looking for top notch customer service professionals to work on the Core Contributions team in Westlake, Texas; Salt Lake City, Utah; or Durham, North Carolina. This contractor position supports our busiest time of year, Giving Season. The hours are demanding, please expect to work overtime in November and December. The Expertise we’re Looking For: <ul><li>Bachelor’s degree </li><li>0-2 years Financial Operations preferred </li><li>Strong and effective verbal and written communication skills </li><li>Demonstrated attention to detail, with good follow-through </li><li>Strong organizational, planning, multi-tasking, time management skills </li><li>Demonstrated problem solving skills and ability to follow written procedures </li><li>Ability to work under pressure and within tight deadlines </li><li>Demonstrated ability to identify and mitigate potential areas of risk </li><li>Working knowledge of Fidelity systems (XTRAC, RepApp), a plus </li></ul> The Purpose of Your Role The Core Operations Specialist is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of contributions to Fidelity Charitable customer accounts. As a member of FC’s inclusive Service Delivery team, the Core Operations Specialist will be part of our highly motivated, fast paced team, will possess a solid understanding of service operations, and be able to manage priorities well. The Skills You Bring <ul><li>You have a high sense of urgency and understand when to escalate </li><li>Your strong and effective verbal and written communication skills </li><li>Your very best problem-solving skills with excellent follow-through </li><li>Your strong organizational skills, planning, and time management </li><li>You are a team player with the ability to influence without authority </li><li>You are flexible with overtime as requested (especially November and December – Giving Season) </li></ul> The Value You Deliver <ul><li>Collaborating with internal Charitable business partners to fulfill special handling </li><li>Employing good sound judgment in decision making or problem resolution </li><li>Delivering a great customer experience with each interaction to help strengthen donor relationships </li><li>Clearly understanding and articulating the full suite of Fidelity Charitable products and services </li><li>Process high value transactions </li></ul><ul><li>Ensure daily work meets accuracy standards and is completed in a timely manner, with appropriate tracking and escalation of aging items </li><li>Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization </li><li>Maintain effective business relationships with Fidelity business partners with whom the position interfaces, including Legal, Risk, and Compliance </li><li>Maintain up-to-date procedures for those functions for which responsible </li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com Fidelity Investments is an equal opportunity employer

Fidelity TalentSource

Client Service Representative

<h4>Description</h4> Fidelity TalentSource is hiring a Client Service Representative to work at Fidelity in Westlake TX or Salt Lake City, UT. Fidelity Charitable helps donors maximize their generosity through our donor-advised fund. We are the nation’s top maker of grants to nonprofit organizations, distributing $14.8 billion to charities in 2024. We are looking for top notch customer service professionals to work on the Core Contributions team in Westlake, Texas; Salt Lake City, Utah; or Durham, North Carolina. This contractor position supports our busiest time of year, Giving Season. The hours are demanding, please expect to work overtime in November and December. The Expertise we’re Looking For: <ul><li>Bachelor’s degree</li><li>0-2 years Financial Operations preferred</li><li>Strong and effective verbal and written communication skills</li><li>Demonstrated attention to detail, with good follow-through</li><li>Strong organizational, planning, multi-tasking, time management skills</li><li>Demonstrated problem solving skills and ability to follow written procedures</li><li>Ability to work under pressure and within tight deadlines</li><li>Demonstrated ability to identify and mitigate potential areas of risk</li><li>Working knowledge of Fidelity systems (XTRAC, RepApp), a plus</li></ul> The Purpose of Your Role The Core Operations Specialist is a member of the Core Contributions team and is responsible for the timely and accurately processing and qualification of contributions to Fidelity Charitable customer accounts. As a member of FC’s inclusive Service Delivery team, the Core Operations Specialist will be part of our highly motivated, fast paced team, will possess a solid understanding of service operations, and be able to manage priorities well. The Skills You Bring <ul><li>You have a high sense of urgency and understand when to escalate</li><li>Your strong and effective verbal and written communication skills</li><li>Your very best problem-solving skills with excellent follow-through</li><li>Your strong organizational skills, planning, and time management</li><li>You are a team player with the ability to influence without authority</li><li>You are flexible with overtime as requested (especially November and December – Giving Season)</li></ul> The Value You Deliver <ul><li>Collaborating with internal Charitable business partners to fulfill special handling</li><li>Employing good sound judgment in decision making or problem resolution</li><li>Delivering a great customer experience with each interaction to help strengthen donor relationships</li><li>Clearly understanding and articulating the full suite of Fidelity Charitable products and services</li><li>Process high value transactions</li></ul><ul><li>Ensure daily work meets accuracy standards and is completed in a timely manner, with appropriate tracking and escalation of aging items</li><li>Suggest process improvements and system enhancements that will increase efficiency and/or mitigate risk to the organization</li><li>Maintain effective business relationships with Fidelity business partners with whom the position interfaces, including Legal, Risk, and Compliance</li><li>Maintain up-to-date procedures for those functions for which responsible</li></ul> How Your Work Impacts the Organization The Fidelity Charitable Gift Fund (“Fidelity Charitable”) is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all of the charitable organization’s employees and supports all of its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. For information about working at Fidelity, visit FidelityCareers.com Fidelity Investments is an equal opportunity employer

<h4>Description</h4>Principal Frontend Software Engineer The RoleYou will act as a Principal Frontend Software Engineer who will play a lead technical role on a dynamic Agile-based Scrum team as a member of the FEES application team. You will work closely with the Squad Lead, Scrum Master, Systems Analyst, Quality Assurance, Architects, and other Developers, to craft, build, test, and deliver the features that make up Fidelity’s Investment Professional user experience. You will also be expected to provide guidance and mentoring to more junior Developers within the wider Finance and Fund Oversight (FFO) technology chapter. ** Hybrid in Merrimack, NH or Westlake, TX **The Role<ul><li>Experience collaborating in a team environment to develop, deploy, and support key applications and features </li><li>A passion for system analysis to provide our business partners with the best solution structure for them </li><li>A demonstrable understanding of the Agile software development methodology </li><li>Significant experience and expertise in Angular web development, front end frameworks and hands-on coding. </li><li>A working knowledge of Oracle Database software, specifically discovering database schemas and build/run SQL queries. </li><li>A working knowledge of application deployment and runtime operations in an Amazon Web Services (AWS) environment </li><li>Experience with Java middle tier application development and programming especially with RESTful Web Services (Java, J2EE, Junit) and be able to jump in when needed is a plus </li><li>Familiarity with the following will be considered a very strong plus: </li><li>Jenkins </li><li>CI/CD Pipelines </li><li>Udeploy </li><li>Maven </li><li>Github </li><li>Springboot </li></ul>The Expertise and Skills You Bring<ul><li>BS/BA Degree or equivalent experience preferred. </li><li>Expertise in Web based development especially Angular </li><li>Strong critical thinking skills coupled with a desire to learn and engage with peers in technical and design discussion. </li><li>Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners and business partners. </li><li>Experience in a financial services application domain, including portfolio and fund management, securities trading and financial decision making. </li></ul>The TeamThe Finance Expense Evaluation System (FEES) system is a key application within Fidelity’s Asset Management portfolio of technology. The FEES application enables Board Finance users to run comparative analysis of Fidelity 40 Act (Retail) funds with similar competitor funds in the marketplace and produce reports to the Board with the results. This analysis is a key input to the Board of Trustees in their annual review of Fund Management fees, Sub-Advisory fees and TotalExpense contract renewals for over 600 funds managed by various Fidelity advisors.

Principal Frontend Software Engineer

<h4>Description</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Coach/Delivery Lead to work in Merrimack, NH.<h4>Agile coach</h4>The Delivery Enablement Office (DEO) in the Enterprise Technology (ET) organization is on the lookout for a skilled change agent who is enthusiastic about coaching, consulting, and fostering continuous improvement. In the role of Agile Coach, you will collaborate with different levels of the organization to provide guidance and support to both team members and leadership. Your goal will be to enhance program and delivery efficiencies while integrating standard processes and principles into everyday operations. You will cultivate an environment where all teams can reach their full potential, promoting a culture of ongoing improvement and assisting organizations in overcoming challenges to deliver value efficiently, ultimately achieving desired outcomes and business goals.<h4>The Team</h4>This position is part of the Agile Coach Center of Excellence (CoE) within the Enterprise Technology (ET) Delivery Enablement Office (DEO). The Enterprise Technology organization, which includes around 9,000 employees across Fidelity locations in the U.S., India, and Ireland, focuses on improving client service, promoting digital transformation, and enhancing delivery practices throughout the enterprise. The Agile Coaching CoE works alongside various teams at Fidelity to foster continuous improvement in program management and delivery optimization. Its role includes offering consulting, coaching, and training services to individuals, teams, and leadership.<h4>The Expertise You Have</h4><ul><li>Deep knowledge in principles, practices, frameworks, and metrics related to optimizing workflows and project management </li><li>Over 5 years of experience in coaching individuals, leaders, and teams to improve their operational and strategic methodologies </li><li>Ability to quickly assess teams’ maturity, develop a coaching plan, and skillfully take on the appropriate stance (coach, teacher, mentor, partner) to help the team </li><li>Proficiency in delivering training on concepts and tools related to improving team performance and project outcomes to a diverse set of audiences </li><li>Skilled in creating and leading meetings and ceremonies focused on achieving results for teams and organizations. </li><li>Track record of driving behavior and culture change across all levels of the organization </li></ul><h4>The Skills You Bring </h4><ul><li>Effective communicator with the ability to influence individuals without positional authority, fostering collaboration and influence </li><li>Intellectually curious, modeling a culture of continuous learning and improvement </li><li>Skilled in relationship building, creating an environment of trust and psychological safety, essential for consulting engagements </li><li>Courageous in challenging and advising individuals at all levels of leadership, providing strategic insights and recommendations </li><li>Leading by example, demonstrating an approach focused on delivery and consulting in day-to-day work </li><li>Highly analytical, sharing innovative and creative thinking to solve business problems, driving solutions </li><li>Demonstrating a high level of social awareness and empathy, crucial for understanding client needs and building strong relationship </li></ul><h4>The Value You Deliver </h4><ul><li>Strategic Insight and Adaptability: Providing strategic insights and adapting engagement approaches to drive optimal outcomes </li><li>Assessing team maturity and developing tailored coaching plans </li><li>Offering strategic recommendations to overcome organizational obstacles </li><li>Continuous Improvement: Fostering a culture of continuous learning and improvement </li><li>Implementing standard methodologies and principles to enhance workflow and delivery </li><li>Providing coaching and consulting to elevate team performance </li><li>Collaboration and Empowerment: Empowering teams to collaborate effectively and reach their full potential </li><li>Building strong relationships and creating an environment of trust </li></ul>The hourly pay rate range for this position is $120 – $130 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<h4>Dynamic Working – Post Pandemic</h4>Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an Agile Coach/Delivery Lead to work in Merrimack, NH.<h4>Agile coach</h4>The Delivery Enablement Office (DEO) in the Enterprise Technology (ET) organization is on the lookout for a skilled change agent who is enthusiastic about coaching, consulting, and fostering continuous improvement. In the role of Agile Coach, you will collaborate with different levels of the organization to provide guidance and support to both team members and leadership. Your goal will be to enhance program and delivery efficiencies while integrating standard processes and principles into everyday operations. You will cultivate an environment where all teams can reach their full potential, promoting a culture of ongoing improvement and assisting organizations in overcoming challenges to deliver value efficiently, ultimately achieving desired outcomes and business goals.<h4>The Team</h4>This position is part of the Agile Coach Center of Excellence (CoE) within the Enterprise Technology (ET) Delivery Enablement Office (DEO). The Enterprise Technology organization, which includes around 9,000 employees across Fidelity locations in the U.S., India, and Ireland, focuses on improving client service, promoting digital transformation, and enhancing delivery practices throughout the enterprise. The Agile Coaching CoE works alongside various teams at Fidelity to foster continuous improvement in program management and delivery optimization. Its role includes offering consulting, coaching, and training services to individuals, teams, and leadership.<h4>The Expertise You Have</h4><ul><li>Deep knowledge in principles, practices, frameworks, and metrics related to optimizing workflows and project management </li><li>Over 5 years of experience in coaching individuals, leaders, and teams to improve their operational and strategic methodologies </li><li>Ability to quickly assess teams’ maturity, develop a coaching plan, and skillfully take on the appropriate stance (coach, teacher, mentor, partner) to help the team </li><li>Proficiency in delivering training on concepts and tools related to improving team performance and project outcomes to a diverse set of audiences </li><li>Skilled in creating and leading meetings and ceremonies focused on achieving results for teams and organizations. </li><li>Track record of driving behavior and culture change across all levels of the organization </li></ul><h4>The Skills You Bring </h4><ul><li>Effective communicator with the ability to influence individuals without positional authority, fostering collaboration and influence </li><li>Intellectually curious, modeling a culture of continuous learning and improvement </li><li>Skilled in relationship building, creating an environment of trust and psychological safety, essential for consulting engagements </li><li>Courageous in challenging and advising individuals at all levels of leadership, providing strategic insights and recommendations </li><li>Leading by example, demonstrating an approach focused on delivery and consulting in day-to-day work </li><li>Highly analytical, sharing innovative and creative thinking to solve business problems, driving solutions </li><li>Demonstrating a high level of social awareness and empathy, crucial for understanding client needs and building strong relationship </li></ul><h4>The Value You Deliver </h4><ul><li>Strategic Insight and Adaptability: Providing strategic insights and adapting engagement approaches to drive optimal outcomes </li><li>Assessing team maturity and developing tailored coaching plans </li><li>Offering strategic recommendations to overcome organizational obstacles </li><li>Continuous Improvement: Fostering a culture of continuous learning and improvement </li><li>Implementing standard methodologies and principles to enhance workflow and delivery </li><li>Providing coaching and consulting to elevate team performance </li><li>Collaboration and Empowerment: Empowering teams to collaborate effectively and reach their full potential </li><li>Building strong relationships and creating an environment of trust </li></ul>The hourly pay rate range for this position is $120 – $130 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.<h4>Dynamic Working – Post Pandemic</h4>Fidelity’s working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).<h4>Company Overview </h4>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.For information about working at Fidelity TalentSource, visit FTSJobs.com.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Agile Coach/Delivery Lead

<h4>Description</h4>The RoleFidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.<ul><li>Senior UX Designers typically:<ul><li>Lead the design strategy and execution on their product team, with some guidance and coaching</li><li>Help define the design work and deliver business outcomes on the product team</li><li>Consult with the product owner to help inform product strategy</li><li>Contribute to the culture of the UXD group</li></ul></li></ul>The Expertise and Skills You Bring <ul><li>4+ years of UX or related experience is preferred</li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred</li><li>Experience working on agile teams delivering value in digital products preferred</li><li>Experience running and/or using research to support evidence-focused design decisions preferred</li><li>A digital portfolio we can review online is required</li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing</li><li>Ability to design across all channels including web, native, and automated</li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives</li><li>A foundation of development knowledge, both web and mobile</li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better</li><li>Partnering with user research to understand the customer problems to tackle</li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions</li><li>An unwavering curiosity to ask why</li><li>Design brings you happiness</li></ul>

UX Designer

<h4>Description</h4>Senior Full Stack EngineerThe RoleWe are looking for a Senior Software Engineer to join us!As a Senior Software Engineer, you will play a key role on a Scrum team and within Digital Platforms Technology. You will be encouraged to gain understanding of all the components of our web applications and will work with the members of the squad to deliver outstanding customer experience solutions. The ideal candidate should show ease at making personal connections and have a sense of humor. You will work closely with the Squad Lead, Scrum Master, Technical Leads, Developers, Quality Assurance, and Architects to craft, build, test, and deliver the features that make up Fidelity’s Digital experiences.The Expertise and Skills You Bring· Full stack software engineering 5+ years of experience; with a focus in financial services applications is a plus· BS/BA Degree or equivalent experience preferred· Robust critical thinking skills coupled with a desire for growth, to learn and to engage with peers in technical and design discussions· Demonstrated experience in communicating technical needs and capabilities to non-technical team members, product owners, and partners· Ability to apply a long-term mentality to help produce scalable, maintainable solutions· Experience collaborating in a team environment to develop, deploy, and support key applications and features· A demonstrable understanding of the Agile software development methodology· Extensive experience decomposing sophisticated business problems into creative, efficient, and scalable solutions· Relevant knowledge of modern application architecture patterns and emerging technologies in Web application development· Strong hands-on experience with modern MV*/SPA JavaScript frameworks (Angular, Vue, React JS), prefer Angular (Angular 11+)· Hands-on experience with API Design &amp; Development and Microservices (Experience API) Architecture (Java (8+), REST, GraphQL, NodeJS)· Proficiency with server-side/mid-tier languages, frameworks, libraries, and related technologies: Java EE, Apache Tomcat, Spring MVC/Spring Boot, Logback, SLF4j, Maven· Client-side language, library, and framework proficiency: Angular, JavaScript/TypeScript, Node, NPM, HTML/CSS, RxJS· Appreciation for and alignment to standard methodologies regarding object-oriented design, coding standards, RESTful service consumption and integration, common design patterns, secure application development, and test coverageYour experience with the following will be a plus:· DevOps concepts governing SCM, continuous integration, monitoring, and deployment processes· Enterprise application architecture patterns and orchestration frameworks such as Apache Camel· Client-side unit testing frameworks and test runners like Jasmine and Karma· Docker containerization and AWS cloud deployment and application management via the AWS console· AWS certification(s)· The W3C’s Web Content Accessibility Guidelines and their implementationThe TeamFidelity's Workplace Solutions (WS) Digital Platforms Technology team designs, develops, implements, and supports WS’s suite of Digital products and services. The Digital Platforms development team focuses on delivering innovative solutions which meet the needs of our customers. Our systems professionals thrive, with a steadfast dedication to innovation, which nurtures a culture of continuous improvement and significant achievement. We see ourselves as a vital link to Fidelity's customers. This is a fast-paced group that is using ground-breaking technologies to build powerful tools and outstanding user experiences for our customers, using Java-based technologies.You will support digital experience scrum teams within Stock Plan Services, an emerging equity compensation services division of Fidelity Investments.Company OverviewFidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation.

Full Stack Engineer - 50/50

<h4>Description</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX!<h4>The Role</h4>Are you interested in serving the needs of millions of customers by building the best-in-class digital experience that helps them in financial planning, investing, and retirement solutions? Our chapter comprises teams that work on a wide range of applications and platforms like Fidelity.com, NetBenefits.com, Fidelity Mobile and Investor Centers. We're looking for product-aware engineers who are passionate, inquisitive, and responsible individuals to help us on our mission to deliver the best omni-channel experience to our customers. Our teams build and supply to Fidelity’s digital presence. As a Senior software engineer,<ul><li>you will help us build the omni channel user experiences and the underlying platforms needed to support our digital presence. </li><li>You’ll work on building entire features, taking these from concept to deployment, as part of our autonomous, cross functional teams. </li><li>You'll have the opportunity to supply ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. </li><li>We're looking for highly motivated individuals who work well in a collaborative, iterative, and fast-paced environment. </li></ul><h4>The Expertise and Skills You Bring</h4><ul><li>Proven expertise in architecting, developing multi-tier internet facing web and mobile applications, APIs. </li><li>Expertise in developing detailed technical specifications, architecture for complex systems. </li><li>Proven expertise in mentoring engineers, managing technology roadmaps and facilitating collaboration across technology partners. </li><li>Designing, developing, and maintaining Node JS, and/or Java/JEE based web applications in a fast-paced Scrum environment. </li><li>Design and Development of front-end solutions using JavaScript, Typescript, CSS, HTML &amp; Browser Developer tools </li><li>Designing and implementing continuous JS environments using Webpack, Grunt, Gulp, etc </li><li>Effectively employ DevOps, Automated Testing and Continuous Delivery using technology such as Groovy, Jenkins, Concourse. </li><li>Your hands of experience working with package management using Node.js, NPM, Express </li><li>Problem solving, troubleshooting, performance turning, production support, and maintenance of existing APIs. </li><li>Your confidence to employ previous experience of Automation Tools/Frameworks (Mocha, Jasmine, Selenium, Protractor, Cypress) </li><li>Your advanced Git skills and respective branching strategies. </li><li>Your experience with API Design &amp; Development and Microservice Architecture. </li><li>Your knowledge of asychrony (Promises, Observers, Event Loops) </li><li>Your confidence to employ modern SPA frameworks (Angular, React, Vue). </li><li>Using business knowledge to translate the vision for divisional initiatives into business solutions by developing complex or multiple software applications and conducting studies of alternatives. </li><li>Playing a key role in resolving technical roadblocks involving multiple technologies. </li><li>Analyzing and recommending changes in project development policies, procedures, standards, and strategies to development experts and management. </li><li>Participate in iteration planning to maintain velocity and deliver quality each sprint. </li><li>Ensuring code reviews, unit testing, and integration testing are completed efficiently and effectively. </li><li>Helping to coordinate the delivery of technical components across internal/external technical teams. </li><li>Providing technical leadership and mentoring to more junior team members. </li><li>Contributing to process-improvement initiatives in an effort to maximize velocity for the product team. </li><li>Bachelor’s degree in computer science, Information Science, Mathematics, Physics (or equivalent) </li></ul><h4>The Team</h4>We believe that diversity in background and experience will foster an inclusive and engaging work environment for our employees. This ultimately enables us to deliver a better product for our customers.Being technically competent is only telling half the story. We believe that delivering the best possible customer experience requires an artful blend of human ingenuity and technology. While we value smart technologists, we are fanatics about our culture that promotes autonomy and leadership at all levels.People who are great cultural fits demonstrate curiosity to learn, are unafraid to break things, step up and take the lead, take ownership of their projects, and thrive by sharing knowledge and demonstrating our core pillars.<h4>COVID Work Policy</h4>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.<h4>Dynamic Working – Post Pandemic</h4>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

Full Stack Engineer (Angular, NodeJS, AWS/Azure)

<h4>Description</h4> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Salesforce Administrator in Smithfield, RI! Position Overview The Salesforce Administrator will be responsible for helping enhance our Salesforce org by providing customer service, implementing best practices, and developing new solutions to unique business problems as well as providing premier technical support to select group of client-facing associates. This individual will work directly with our internal customers, business partners, cross company technologists and analysts to assist with Salesforce support, problem solving, and building processes to drive user adoption and increase productivity. In this role, we place a high value on serving our customers, who are client-facing associates and in direct support of accomplishing our business objectives. In addition to technical expertise, we expect a high attention to detail, outstanding customer service, and the ability to build a rapport with the customer. Associates are expected to be contributors to a positive workplace environment and demonstrate a strong commitment to teamwork and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Responsibilities Contribute to the team by: <ul><li>Helping to manage, prioritize, and escalate internal support requests </li><li>Resolving issues and supporting new or enhanced functionality requests brought by end-users </li><li>Performing User Acceptance Testing for both new and ongoing development projects </li><li>Participating in change management efforts to improve our Salesforce implementation </li><li>Contributing to keeping our Salesforce instance aligned with best practices </li><li>Experience supporting Microsoft Windows 10 &amp; Office O365 </li><li>Outstanding customer service and interpersonal skills </li><li>Excellent written and verbal communication skills </li><li>Experience supporting remote workers in a corporate environment </li></ul>Qualifications of Salesforce Administrator<ul><li>Salesforce Administrator Certification </li><li>3+ year experience as a Salesforce Administrator </li><li>Bachelor’s Degree or equivalent related experience in business or technology </li><li>Ability to work with stakeholders to understand business needs, document requirements, and design logical, scalable solutions </li><li>Strong desire to learn and implement Salesforce best practices </li><li>Excellent organizational skills, time and project management </li></ul> The hourly pay rate range for this position is $50.00-86.33 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Salesforce Administrator

<h4>Description</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Scrum Master to work in Smithfield, R.I. OR Westlake, TX.<h4>The Role</h4>As a Scrum Master you blend deep scrum expertise with a passion for mentoring and coaching, and constant improvement. As part of a highly collaborative squad, you will advise, mentor, coach, and train on performance against agile values, practices, and processes to accelerate squad value delivery. In partnership with the squad leader you will maintain a backlog, help to remove impediments, and facilitate agile ceremonies such as the daily scrum meeting, sprint planning, backlog refinement and retrospectives. You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across squads and product areas. You will examine and drive team performance through metrics and find opportunities for the squad to fully realize the benefits of working in an agile structure.<ul><li>Working collaboratively with squad and chapter leaders to enable delivery of the squad's mission through well-executed sprints.</li><li>Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity and metrics, and providing coaching, training, and resources.</li><li>Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners.</li><li>Managing, coordinating logistics for, and participating in agile events (e.g., backlog prioritization, sprint planning, daily meetings, retrospectives and as appropriate, scrum of scrum masters).</li><li>Supporting adoption, and consistent use of enabling tools (e.g., Jira, Mural, MS Teams).</li></ul><h4>The Expertise and Skills You Bring</h4><ul><li>4-year bachelor’s degree, or equivalent.</li><li>6+ years’ experience working as a Scrum Master.</li><li>Certified Scrum Master (CSM) and/or equivalent, at a minimum.</li><li>Jira experience</li><li>Experience working as a scrum team member.</li><li>Financial services experience preferred.</li><li>You possess excellent communication and people-interaction skills and can rapidly build trust and positively influence others at all levels of the organization.</li><li>You demonstrate a continuous improvement approach.</li><li>You are a proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences, and geographies as they work through new and unfamiliar situations.</li><li>You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery.</li><li>You are intellectually curious and passionate about learning new skills, and model a culture of continuous learning, mentoring, and coaching.</li><li>You are passionate about delivering the best solutions to our customers and are driven to accomplish this by developing the team’s innovative and creative thinking.</li><li>You have a strong working knowledge of software development practices and the ability to challenge assumptions and ask the right questions.</li></ul><h4>The Team</h4>You will support one or more cross-functional squads, engaging with all team members and the Squad Leader to reinforce and embed an agile approach and principles into the day-to-day work. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture. As part of the Corporate Technology Group organization, you will support the Financial Crimes Compliance product area, optimizing product and services delivery. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. The hourly pay rate range for this position is $60 – $75 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

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