Responsibilities
Position Overview:
As an Account Manager/CustomerService Representative, you'll be part of our Consolidated AerospaceManufacturing team working as an on-site employee at our Berea, OH location.
Key Responsibilities:
' Develop strong relationships with keycustomer contacts.
' Enhancing customer relationships andensuring customer loyalty through excellent customer service as well as meetingall client needs appropriate to their business.
' Develop, review, and maintain acustomer scorecard to address any positive or negative facts about the customeraccounts.
' Identify customer needs and wants forproduct, service, and support; design new programs or initiatives that arecustomer-specific to enhance the profitability of customer and company.
' Collaborating with management on salesgoals, planning, and forecasting.
' Become a subject matter expert on ourproducts, processes, and operations.
' Ability to travel occasionally forcustomer visits, as required.
Manage customer scorecards throughcollaboration.
Qualifications
BasicQualifications
' Bachelor's degree in Marketing, Sales,or Communications.
' Minimum of 2 years demonstrated successleading customer growth with key accounts.
' Outstanding ability to build teamworkand trust across multiple internal stakeholders.
' Moderate to advanced Excel knowledge.
' Excellent organization skills to ensurefollow-up both internally and externally.
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
- This position entails access to export-controlled items and employment offers are conditioned upon an applicant's ability to lawfully obtain access to such items.
Preferred Qualifications:
MRP/ERP experience (JD Edwards, SAP, etc.) highly desirable.
About us
Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at www.howmet.com/esg-report. Follow: LinkedIn, Twitter, Instagram, Facebook, and YouTube. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email TalentAcquisitionCoE_Howmet@howmet.comAbout
Howmet Fastening Systems (HFS) is a business unit of Howmet Aerospace, headquartered in Torrance, California. We hold the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment.