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Accounting Operations Representative I

Accounting Operations Representative I

locationSmithfield, RI, USA
PublishedPublished: 8/20/2025
Full Time

Job Description:

The Expertise we are Looking For

  • 4 year degree in related major
  • Experience in brokerage/finance/banking preferred
  • Sense of urgency and prioritization of work a must
  • Communication and influence skills
  • Must have impeccable work ethic and time management skills
  • Fast learning and retention skills with the initiative/drive to proactively become a subject matter expert.

The Purpose of Your Role

The Reconciliation Representative II position is focused on banking, finance, and problem resolution as it relates to Fidelity Brokerage activity and related products. The Bank Reconciliation Representative II is responsible for ensuring the reconciliation, balancing, exceptions, and analysis of the general ledger activity/bank activity for the accounts he/she is assigned is completed accurately and completely on a daily basis. A full understanding of all aspects of the activity, money movements, products reconciled, and underlying processing systems related to the general ledgers that he/she is assigned is expected to be learned and mastered over time. The ledger activity that is reconciled ranges from physical check deposits, imaged check deposits, wires, ACH’s, funding/investment instruments, currency trades, SWAP instruments, disbursements, and Fidelity specific products. The representative proactively reviews open item processing that might result in potential exposure/loss and act accordingly with business partners to resolve the outstanding monetary and underlying procedural/processing issues with expedited urgency according to established departmental procedures. It is essential they fully research and communicate items clearly and correctly over the phone/email to internal business partners, banks, correspondent clients, and management. They must respond well to inquiry and be able to fully articulate the issue and resolution steps. When a problem situation occurs, it is essential they work swiftly to resolve them utilizing sound decision making skills based on departmental procedures and training. If the problem is not immediately resolved after all avenues are exhausted, it is mandatory they escalate to ensure all appropriate people are notified so a new course of action can be identified. They should be alert to finding areas for improvement both within the department as well as suggestions for our processing areas/business partners. They are expected to be proactive, independent, and have an impeccable work ethic which is rooted in Fidelity standards.

The Skills You Bring

  • You must be a dependable problem solver with excellent organization/time management skills
  • You have experience in Microsoft Excel, Word, and PowerPoint
  • You must work well independently as well as in a team environment
  • You must have effective communication and influence skills, personally and electronically
  • You have the initiative and self-confidence to go the extra mile

The Value You Deliver

  • The Brokerage Reconciliation Representative plays a supporting role in numerous business units’ ledger and bank reconciliations.
  • The Bank Reconciliation group acts in an educating aspect to end users stressing best practices and standard Fidelity policy.
  • The representative is engaged in accurately reviewing, resolving, and validating exception items, audit and compliance backup and business unit reporting,
  • Through urgency and detail oriented diligence, the Reconciliation Representative is involved in mitigating risk and potential loss on a daily basis.
  • The bank reconciliation group is responsible for accurate reporting of open exceptions, risk related items, Regulatory reporting, departmental control metrics, as well as cyclical escheatment of assets to the states.
  • All Bank Reconciliation Representatives will be engaged in initiating change within the group and department through enhancement projects, new product rollouts etc.

Note: Fidelity will not provide immigration sponsorship for this position.

How Your Work Impacts the Organization

FI Operational Accounting Bank reconciliation group is a back office accounting and finance group which is responsible for supporting various Fidelity company’s internal and external reconciliations processes. The group observes: external audit standards, internal compliance controls, compliance to Federal legislations, SEC regulatory requirements, and strict adherence to the Fidelity code of ethics.

Certifications:

Category:

Operations

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.