ADA Accommodations Analyst (Limited Duration)

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$74,918.73 - $112,377.21 Annual

Department:

Department of County Management (DCM)

Job Type:

Limited Duration

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

October 25, 2025

The Opportunity:

OVERVIEW

• Are you passionate about assisting others and providing exemplary customer service in navigating the Americans with Disabilities Act accommodation process?
• Are you organized and detailed-oriented?
• Are you a team player who can communicate well and work collaboratively with department staff and external customers?

If you answered YES to the questions above, please read on!

The Multnomah County Employee Benefits Team is seeking a knowledgeable and experienced American's with Disabilities Act (ADA) Accommodations Analyst, Limited Duration. In the event this position is funded regularly, we may use the eligible list created from this recruitment to fill the regular status position.

Who We Are and What We Do:

This Limited Duration ADA Accommodations Analyst (Human Resources Analyst 2) assignment will be a part of the County Central Human Resources, working within the Benefits Office on the new ADA Team, who support, protect and serve the community every day. As part of the Benefits Office, you serve all at the County, as we believe their health matters!

Who You Are:

You are an administrative support professional well versed in performing the interactive Americans with Disabilities Act (ADA) process. You’re able to communicate clearly and effectively, use tact and diplomacy with all individuals and can maintain confidentiality. You are a team player who is able to work independently and takes initiative to keep operations flowing smoothly. You provide excellent customer service and enjoy assisting others. You are organized and make sure the small details are addressed. You work effectively within a diverse workgroup that fosters a commitment to equity, inclusion and diversity that provides a sense of safety, trust and belonging for all. You’re able to work with independent discretion, judgment and initiative governed by departmental and County objectives and policy guidelines. This detail-oriented position serves as one of the ADA team members.

Essential Job Functions:

County Americans With Disabilities Act Accommodation

• Apply informed judgment to administer ADA accommodations
• Maintain employees’ confidential medical files and protected health information (PHI) in accordance with requirements set forth by the Multnomah County privacy office
• Interpret, understand and follow state and federal laws governing ADA accommodations as well as county policies and guidelines
• Provide training in partnership with the Office of Diversity and Equity around ADA policy and practices at the county
• Facilitate the interactive processes for ADA, gather information, research, analyze and resolve requests
• Communicate with the employee throughout the process, as well as their manager regarding their direct report
• Consult with the Labor Relations and County Attorney’s Offices regarding hardship requests as required
• Liaise with The Standard Workplace Possibilities and the State’s Stay-at-Work programs for ongoing employee cases requiring ergonomic and equipment needs as part of a request for workplace accommodation
• Serve on the County’s Employee Accommodations Workgroup to implement improvements to the County’s ADA accommodations process and employee experience
• Stay informed and trained on changes to ADA/ADAA and involved in communities of practice and provide process recommendations as a result of ADA/ADAA changes
• Refer employees to potential workplace accommodation and guide them on how to enter into the interactive process under the ADA/ADAA
• Understand the role of and collaborate with Leave Administration, Department HR, Risk and Worker’s Compensation, as well as with Labor Relations and the County Attorney’s Office in accommodation reviews and implementation
• Maintain countywide training content and delivery in collaboration with the Office of Diversity and Equity’s ADA liaison
• Ensure accurate data entry into Workday for ADA accommodations review and implementation
• Generate information and reporting out of Workday and personnel files as necessary related to accommodations
• Collaborate with third party ADA consultants on best practice ADA recommendations

To Qualify

We will consider any combination of relevant work experience, volunteering, education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*:

• Bachelor's degree or experience may substitute for a degree
• 1-2 years experience in administering ADA accommodations

Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• More than 2 years of experience in administering ADA accommodations
• Experience administering ADA accommodations in a union environment
• Advanced spreadsheet experience (Microsoft Excel)

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation

The Application packet: Your completed application must include the following items:

• 1. A completed online application
• 2. A resume covering relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities.
• 3. A cover letter that expands on your resume, addresses why you are interested in this position and demonstrates how your experience and skill set align with the minimum and preferred qualifications listed.

Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials may be scored and determine your eligibility for an interview.

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications: We may do an additional preferred review, phone screen, and/or send out additional supplemental questions to identify those highest qualified.
• Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.
• Reference / Background Checks: All finalists must pass professional reference checks and a criminal records check.

Additional Details

• Type of Position: This is a salaried, non-represented position that is not eligible for overtime. This limited duration assignment is expected to last up to 2 years, but may end sooner.
• Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah Building @ 501 SE Hawthorne Blvd., Portland, OR 97214.
• Schedule: Monday - Friday; Monday/Friday are remote and Tuesday/Wednesday/Thursday are onsite. There may be some flexibility with daily start and end times.
• Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.

Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience, education seniority, training, and/or tenure. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public, Even During Disasters

Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

*Note: This recruitment may be used to fill future regular, temporary, on-call, or limited duration status positions.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Joanne Campbell

Email:

joanne.m.campbell@multco.us

Phone:

+1 (971) 4012249

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

9670 - Human Resources Analyst 2 (NR)