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Assistant Director of Financial Aid

Wheaton College
locationNorton, VA 24273, USA
PublishedPublished: 5/30/2026
Full Time
Posting Number:
0601293

Position Title:
Assistant Director of Financial Aid

FLSA:
Non-Exempt

Job Type:
Full-Time

Staff Term:
12 Months

Staff Work Schedule (hours/dates):
M-F, 8:30-4:30

Academic Year Schedule (dates):


Faculty Term:


Position Type:
Staff

Department:
Student Financial Services

Job Summary/Basic Function:
Wheaton College, a liberal arts institution in Norton, Massachusetts, invites applications for the position of Assistant Director of Financial Aid. Reporting to the Senior Associate Director of Financial Aid, the Assistant Director plays a vital role in supporting the college’s commitment to access, affordability, and student success by providing personalized financial aid counseling and administrative support to a diverse student population. The successful candidate will join a collaborative, student-centered team dedicated to delivering exceptional service while helping students and families navigate the financial aid process with clarity, care, and integrity. The Assistant Director will be asked to provide the duties below, amongst other tasks.

  • Provide information and services to prospective and enrolled students and families with regard to financial aid and college financing programs.
  • While the primary delivery method for advising will be in-person, phone counseling, and virtual Zoom appointments,the Assistant Director will represent Student Financial Services at admission information sessions and at various College events.
  • The Assistant Director will manage a financial aid application caseload (review applications, perform verification, provide early estimates).
  • Responsible for outside scholarship processing and review.
  • Alternate with other staff members to be the counselor of the day, which involves handling walk-in appointments and answering office emails.
  • Must be knowledgeable about college financing and payment programs and able to convey messaging about affordability and net price, and have a pleasant and empathic demeanor.
  • A commitment to diversity, equity and inclusion is essential.


Minimum Qualifications:
  • Bachelor’s degree and 3-5 years of experience required; or equivalent combination of experience and education required.
  • Must be able to multitask and manage time and set priorities to meet deadlines.
  • Must be knowledgeable of financial aid rules and regulations.
  • Must be able to work cooperatively with others and adapt to change, with importance placed on maintaining positive customer service standards even when under stress.


Preferred Qualifications:
  • Prior experience working in a college or university setting, preferably in student services.


Compensation and Benefits:
To attract and retain the most talented individuals, Wheaton College maintains a flexible and competitive staff compensation and benefits program.

When determining and establishing hiring rates or recruitment ranges for a position, the College considers a number of factors including the budget for the position, the range of the grade, the external market for the position or similar positions, level and scope of responsibilities, required education, skills and relevant experience as well as internal equity. All salary offers must have the prior approval of the Office of Human Resources.

The anticipated hiring or recruitment range for this position is $48-$50K. The actual salary offered will be commensurate with the qualifications, education and experience of the candidate hired.



Physical Demands:
none

ADA Statement:

Individuals must possess these knowledges, skills and abilities or be able to explain and demonstrate that the individual can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.



Eeo Statement:
Wheaton College is an equal opportunity/affirmative action employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability. In a continuing effort to maintain and enrich an intellectually diverse learning environment, the Department and the College actively encourages applications from women and members of underrepresented groups. Wheaton’s core belief is that valuing diversity is pivotal to personal development, intellectual expansion, and societal equity. Our community is united by a shared dedication to equity and access that is essential to providing a transformative education in the Liberal Arts and Sciences.

Posting Date:
05/29/2026

Closing Date:


Open Until Filled:
Yes

Contact(s):
Office of Human Resources

Contact Phone/Extension:
508-286-8206

Contact Email:
careers@wheatoncollege.edu

Contact Fax:


Special Instructions to Candidates:
The federal government and the state of Massachusetts have made the decision to end the COVID-19 public health emergency. Effective June 1, 2023, the college will no longer require COVID-19 vaccinations and boosters for members of our community. Rather, we strongly recommend that everyone stay up to date on their vaccinations, including boosters, as recommended by their health care provider. While we will no longer require COVID-19 vaccinations, we strongly encourage members of our campus community to adhere to public health recommendations for vaccination to protect against COVID-19, as well as influenza and other diseases.

References:


Supplemental Questions:

Required fields are indicated with an asterisk (*).



Optional & Required Documents:
Required Documents
  1. Cover Letter
  2. List of References
  3. Resume
Optional Documents



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