Associate Director, GDO Business Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Associate Director, GDO Business Operations will be responsible for the development and execution of strategic communications initiatives that support organizational objectives within Global Development Operations. Working cross-functionally and partnering closely with the GDO leadership team, this role will synthesize key messages from multiple initiatives and deliver impactful communications across several internal channels to ensure clarity, alignment, and engagement throughout the organization.

The Associate Director will collaborate with internal stakeholders and external agency vendors to facilitate change management communications, drive consistent messaging, and foster a culture of transparency and collaboration. This position will also support GDO leadership team meetings, manage related communications and follow-up, and partner with the GDO Excellence team to leverage our change management network (e.g., Sparks) and internal campaigns (e.g., Just GO Do It/Breaking Barriers) to maximize communication effectiveness to drive culture change and new ways of working.

Key Responsibilities:

• Partner with the GDO leadership team to prioritize, synthesize, and deliver communications supporting key initiatives
• Coordinate leadership team meeting topics and agendas, including pre-read materials and managing follow-up actions to ensure timely execution of decisions
• Collaborate with GDO Excellence team to leverage the change management network (e.g., Sparks) and drive communication through internal campaigns (e.g., Just GO Do It, Breaking Barriers)
• Lead the development and execution of strategic communications supporting GDO initiatives
• Connect the dots across multiple programs to produce clear, cohesive messages for large internal audiences
• Accountable for the communications planning and delivery across multiple internal channels (e.g., meetings, LT walking decks, emails, newsletters, portals)
• Coordinates with internal stakeholders to ensure communications alignment and timely dissemination
• Oversee vendor relationships with external communications agencies, ensuring delivery per expectations and standards
• Support change management efforts within the organization through effective communication strategies
• Measure effectiveness of communication campaigns and adjust strategies as needed to maximize impact
• Ensure all communications meet compliance and brand guidelines

Qualifications & Experience

• Bachelor’s degree required
• 6-8 years’ experience in the pharmaceutical industry with direct involvement in communications and change management
• Proven ability to think strategically and synthesize complex information across multiple initiatives
• Demonstrated ability to plan, develop, and execute communications in a large organization
• Experience managing external agencies/vendors and ensuring alignment with internal objectives
• Strong interpersonal and collaboration skills
• Exceptional written, verbal, and presentation skills
• No supervisory or direct team leadership responsibilities
• Onsite presence required in Lawrenceville, NJ (minimum 50%)

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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