Associate Director, GPS Business Operations

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The GPS Business Operations Role is accountable for 1) Leading and coordinating key business, including annual planning cycles, process improvements, change management, communications and performance tracking across GPS 2) Driving data analytics and visualization strategies by collaborating with cross functional teams to collect, process, and analyze data from diverse sources delivering actionable insights to key stakeholders 3) Overseeing the development, documentation, and evolution of business processes, governance frameworks, and best practices 4) Conducting internal and external benchmarking to ensure operational relevance and identify opportunities for continuous improvement.

Key Responsibilities

• Establish, document, maintain, evolve, and facilitate GPS and Chief of Staff (CoS) standing governance, business processes and best practices.
• Facilitate meetings using GPS governance framework, setting of agendas, priorities, and objectives; understand and triage topics for discussion and alignment. Facilitate discussions in a structured manner to ensure effective decision-making and alignment among stakeholders
• Drive simplification, standardization, and consistency of the operating rhythm and related governance across GPS.
• Identify and oversee the required processes and tools to evaluate performance and enable pro-active data-driven risk detection and decision taking.
• Drive development of dashboards; monitor key performance indicators and business metrics to support data-driven decision-making.
• Plan, manage and lead projects and/or multifunctional teams set to implement continuous improvement initiatives.
• Continually assess GPS business processes with the mindset of continuous improvement as well as internal and external benchmarking.
• Stay up to date with industry trends and best practices in data analytics and visualization and bring innovative solutions for consideration to enhance operational efficiency
• Creative Storytelling: Ability to transform complex ideas into clear, engaging, and visually appealing presentations.
• Organize cultural and team-building events, activities, and workshops to promote collaboration, inclusivity, and a strong sense of belonging among CoS employees.

Qualifications & Experience

• Bachelor’s degree in supply chain, data analytics, life sciences and/or business administration required with 8+ years of relevant work experience; advanced degree preferred.
• Strong Project Management capability skills, PMP preferred.
• 4+ years of experience in business operations, supply chain, data analytics, structuring analytical tools, and data visualization, preferably in pharmaceutical or related industry.
• Proficient with data science and analytics, modeling platforms, and visualization tools (e.g. Tableau, Spotfire, PowerBi, Solvace, PowerApps); up to date on emerging technology and able to quickly adapt to new digital ways of working/systems.
• Excellent written and verbal executive-level communication skills, with the ability to present ideas clearly and confidently to stakeholders at all levels.
• Ability to prioritize work with autonomy and drive results under pressure, cultivate growth mindset in others.
• Skilled in leading cross-functional, complex projects with high organizational impact; requiring enterprise stakeholder management, leading and influencing activities and non-direct team members, leading across multiple sites, workstreams globally.
• Excellent collaboration, problem solving and interpersonal skills, with the ability to interface with a broad range of internal and external stakeholders at all levels of the organization.
• Proven critical thinking, analytical and logic skills with a focus on fact-based decision-making.
• Financial management awareness and strong acumen - clear understanding and alignment on the business problem, value/return on investment, identifying critical stakeholders and team members, building project structure/approach, and creating robust execution plans
• Ability to work in a fast-paced environment, organized and able to prioritize execution activities to meet multiple deadlines in a dynamic, rapidly changing environment
• Demonstrated learning agility and ability to inspire adaptability across the organization.
• Proven track record of fostering innovation and creativity within a team or individual setting; Capable of bringing structure to vaguely defined problems while using creative yet pragmatic problem-solving approaches and execution management.
• Strong dedication to upholding and enhancing quality standards in work output.
• Proficient in Microsoft Office Suite, with advanced skills in PowerPoint, including the use of animations, transitions, and multimedia elements.

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Madison - Giralda - NJ - US: $178,500 - $216,300
New Brunswick - NJ - US: $178,500 - $216,300
Princeton - NJ - US: $178,500 - $216,300 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1597928 : Associate Director, GPS Business Operations