Associate Director, Strategy and Operations, Trial Delivery Support

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary

The primary focus of this strategic role is to drive alignment with corporate objectives through three crucial pillars: unifying the Trial Delivery Support (TDS) organization and streamlining ways of working, bringing a best-in-practice mindset to objectives execution in TDS, and establishing TDS alignment to support the Global Development Operations (GDO) vision of delivering medicines to patients faster. This position reports directly to the President of Trial Delivery Support and provides key support to the TDS leadership team 1.

Description

• Serve as a trusted advisor and strategic partner to the TDS Leadership Team, driving the execution of priorities and alignment across functions 2.
• Provide strategic planning and analysis, including the development of roadmaps, key performance indicators, tracking of strategic objectives, and financial representation of budgets and headcount across various functions within Trial Delivery Support 3.
• Orchestrate leadership operations, including leadership team meetings, governance, communications, and organizational planning, ensuring clarity and accountability 4.
• Lead the coordination of forums, town halls, and engagement initiatives to strengthen culture and connectivity across TDS 5.
• Develop key communications, plans, and visual metrics to enable the leadership team to communicate with key stakeholders across Global Development Operations 6.
• Champion efficiency and consistency by standardizing processes, developing playbooks, and tracking KPIs and success factors 7.

Responsibilities

• Drive leadership team meeting cadence, including agendas, minutes, follow-ups, and action tracking 8.
• Manage trackers for organizational charts, hiring/promotion/travel, functional roadmaps, and quarterly objectives 9.
• Lead the preparation of decision briefs, pre-reads, and reporting for leadership team governance 10.
• Oversee communication platforms (SharePoint, Viva Engage) and deliver forums, town halls, and coffee chats 11.
• Partner with the leadership team to define KPIs, track success factors, and measure strategic impact 12.
• Build and maintain standardized meetings, planning, and communications 13.

Requirements

• 6–8 years of experience in strategic operations, program management, or Chief of Staff roles, with a proven ability to translate strategy into execution 14.
• Strong foundation in governance, communications, and cross-functional leadership across global teams 15.
• Skilled at balancing competing priorities, ensuring follow-through, and fostering organizational alignment 16.
• Exceptional written and verbal communication skills, adept at tailoring messaging for diverse audiences and leaders 17.
• Experienced in developing KPIs, dashboards, and process improvements to enhance decision-making and business impact 18.
• Recognized for collaborative leadership, discretion, and influencing without authority 19.
• Travel Requirements - as needed up to 20%.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $166,340 - $201,561 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

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