The compensation for this position is $70,000 - $100,000 which is hourly plus commission.
Join our team of passionate Automotive Collision Estimator in Chandler, AZ where your skills are not only valued, but also cultivated for long-term growth and success.
Work with tenured collision technicians and estimators at our busy and temperature-controlled shop!
Here's why AutoNation is the ultimate destination for automotive professionals:
Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.
Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate
Benefits On Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.
Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.
Generous Employee/Technicians Referral Programs (based on position)
Employee Discounts on purchases, parts, and service
Position Overview
At AutoNation, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at an experienced level. As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.
Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.
What are the daily job responsibilities?
- Greeting customers and discussing repair options.
- Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.
- Asking for the sale on all estimates.
- Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.
- Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).
- Producing repair orders for customers, including cost and time estimates, with full transparency.
- Communicating frequently with technicians and parts Associates to ensure timely completion of work.
- Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.
- Managing multiple repairs simultaneously.
- Working with other Associates on daily planning and release meetings.
- Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.
- Following up with customers to ensure we have met their expectations.
- Building rapport with customers to create a base of referrals.
- Gaining superior product knowledge to effectively help customers.
- Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.
- Providing exceptional customer experience to drive loyalty.
What are the requirements for the Collision Estimator?
- Proven ability to provide an exceptional customer experience.
- Ability to set and achieve targeted goals.
- Detail-oriented and organized.
- Prior sales or retail experience preferred but not required.
- Demonstrated communication, consultative, interpersonal, and organizational skills.
- Experience and desire to work with technology.
- Must have a valid, in-state driver’s license with an acceptable, safe driving record.
What are the opportunities for career growth?
- Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:
- Collision Director
- Collision Production Manager
- The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.
The compensation for this position is $70,000 - $100,000 which is hourly plus commission.
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.