Villanova University
Barista - Cabrini Campus
Posting Details
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Posting Details (Default Section) Posting Number:20260195SPosition Title:Barista - Cabrini CampusPosition Type:StaffLocation:Villanova, PARecruitment Type:Internal/External ApplicantsWork Schedule:full-time/12-monthsAvg Hours WeekDepartment:837-Dining Services- Cabrini CampusPosition Summary:Why work at Villanova?- Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
- Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2026 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.
- Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.
The Barista is responsible for exceptional customer service at Holy Grounds locations which includes defined level of product knowledge, presentation and quality of product, speed of service, sales ability, and good customer relations skills. Responsible for operating Holy Grounds as an independent unit and assuming all the responsibilities with that role since a manager is not present at all times. This person will work with management and co-workers to instill and foster the value of the Villanova Mission Statement and the Dining Services Mission Statement. This person will focus on our Core Values: Safety and Sanitation, Friendly Courteous Service, Quality, Meticulous Attention to Detail, and Safety. All of our associates should improve our systems and overall operation.
Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.Duties and Responsibilities:ESSENTIAL JOB FUNCTIONS:
- Provides excellent customer service that is efficient, friendly and speedy to Holy Grounds customers. Treat each customer as your highest priority, being mindful of customers who are waiting. Operates POS terminals and some locations while others use Grub Hub applications to receive orders.
- Actively shares coffee and tea knowledge while actively selling all products. Advises customers of new coffees or teas or featured items of the week. Prepares all drinks according to Holy Grounds standards.
- Maintains the cleanliness and attractiveness of the Holy Ground kiosk by keeping counters and displays cleaned and fully stocked. Makes sure all products are labeled correctly.
NONESSENTIAL JOB FUNCTIONS:
- Assists manager with scheduling of student associates. Responsible for enforcing the uniform standards of all student associates.
- Completes the tasks assigned at each shift, ensuring that everything is ready for the next shift.
- Enforces and practices all safety and sanitation policies and procedures for Villanova Dining Services.
- Monitors customer needs and responds to any concerns or questions in a friendly and courteous manner while attempting to resolve the issue immediately.
- Perform other duties and assist with project as assigned.
- High School diploma or equivalent required.
- Interest in coffee preferred.
- Will need to sample and test products for quality assurance.
- Cashiering experience or general food service experience of 1-2 years.
- Excellent communication and interpersonal skills.
- Strong customer service skills.
- Dress and grooming appropriate for Holy Grounds Concept.
- Able to handle numerous tasks at once while prioritizing.
- Will train on all coffee equipment.
- Preferred – POS and Grub Hub Systems
- Espresso machines, grinders, blenders, and cash registers
- Increased noise level around some equipment
- Cleaning chemicals used
- Ability to lift up to 30 pounds independently.
- Ability to sit stand for extended periods.
- Ability to push/pull up to 30 pounds independently.
- Ability to use various chemicals.
- Manual Dexterity.
SCHEDULE during normal operating hours:
Friday/Saturday/Sunday/Monday 7am – 6pmPosting Date:04/24/2026Closing Date (11:59pm ET):Salary Posting Information: $18.98 per hour. Shift differential for qualifying shifts.Salary Grade:8Job Classification:non-exempt
References Needed
References Needed Minimum Number of References Needed3Maximum Number of References Needed3Supplemental Questions
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- * How did you first hear of this employment opportunity?
- Indeed.com
- Higheredjobs.com
- Glassdoor
- Chronicle Vitae
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- PA CareerLink/JobGateway
- Professional Affiliation/Trade Website
- Diversity Association/Publication Website
- Advertisement in Academic or Professional Publication
- Referred by a current employee
- Referred by a friend, family member, or former employee
- Heard about it at a conference or career fair
- Browsing the Villanova website
- Cabrini University employee
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Documents needed to complete your application:
Required Documents- Cover Letter / Letter of Interest
- Resume / Curriculum Vitae
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