Bilingual Sales & Marketing Support Coordinator (Canada)
Company: B. Braun of Canada Ltd.
Job Posting Location: Mississauga, Ontario, Canada
Functional Area: Administrative/Clerical
Working Model: Hybrid
Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday
Shift: 5X8
Relocation Available: No
Requisition ID: 11516
B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®.
Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com
Position Summary: We are seeking a candidate for the Mississauga office
The Sales & Marketing Support Coordinator supports the Director, Canadian Sales and Marketing teams by managing key administrative, operational, and customer-facing activities. This role serves as a central coordination point across Sales, Marketing, Customer Support, Finance, and external partners to ensure smooth execution of sales operations, customer inquiries, events, and office processes.Key
Responsibilities
Office & Administrative Operations
• Provide administrative support for Managing Director
• Oversee office operations, vendor coordination, and shipments
• Manage incoming calls and customer-facing phone lines
• Coordinate meetings, calendars, and travel
• Provide administrative support to leadership
• Lead onboarding logistics and manage office systems (security badges, documentation, records)
Sales Operations & Commercial Support
• Prepare capital quotes and coordinate capital order processing with internal teams
• Support sales forecasting and new business submissions in Salesforce
• Act as liaison between customers, distributors, and internal teams for orders, inquiries, and backorders
• Resolve sales tracing discrepancies and ensure accurate reporting in Power BI
Customer Service & Quality Support
• Process and file product complaints per quality and regulatory requirements
• Provide Certificates of Analysis/Conformity (COA/CoC) as needed
• Manage invoicing and approvals
• Distribute weekly Back Order reports and coordinate inventory needs with supply chain and distributors
Marketing, Events & Field Support
• Coordinate conference registrations and logistics
• Manage marketing collateral, product samples, and event materials
• Support shipment of samples, badges, and materials to field teams
RFP, Contract & Business Support
• Support development and submission of RFP/RFI responses
• Coordinate timelines and inputs to ensure accurate, on-time submissions
Required:
• High school diploma/G.E.D or equivalent required, Associate's or technical degree preferred.
• 2+ years of experience in sales support, marketing operations, or administrative coordination
• Proficiency in Microsoft 365; Salesforce experience an asset
• Bilingual: English & French required
• Strong organizational, communication, and stakeholder management skills
• Ability to manage multiple priorities with attention to detail
• Experience in regulated or healthcare environments is an asset
The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate.
B. Braun offers an excellent benefits package, which includes healthcare and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services.
Equal Opportunity Employer Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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