Brand Leader (Regional Director of Operations) Phoenix, AZ (Region 1300)
Welcome to Whataburger Careers!
Our Flavor — About Whataburger
Whataburger isn’t just a restaurant — it’s a place where pride, care, love, and bold flavors come to life. Since 1950, we’ve been making a difference in the communities we serve by putting heart into every order and integrity into every opportunity.
As a Brand Leader in Operations, you’ll lead 75–100 restaurants generating over $300M in annual revenue — and guide more than 4,000 Family Members (employees). You’ll serve with heart, move the brand forward boldly, and build a culture where people grow and win as one.
Your Recipe for Impact — What You’ll Do
This isn’t just operations — it’s leadership with purpose. You’ll drive regional performance, scale team culture, and shape the future of Whataburger in markets that matter. It’s your opportunity to make a lasting impact at the table — and beyond it.
Day-to-Day Ingredients — Responsibilities
Lead strategy and performance
Own regional P&L, growth, and operational excellence
Role model, develop and coach inspirational leadership to uplift their teams and elevate performance
Champion guest experience and food quality at scale
Cultivate a culture where Family Members thrive and grow
Serve as a brand ambassador in your communities
What You Bring to the Table — Must-Have Experience
10+ years of multi-unit leadership in the QSR or hospitality industry
Strong financial acumen and experience managing large portfolios
Proven people leader with a heart for mentorship and accountability
Track record of scaling operations with integrity and care
Bachelor’s degree or equivalent experience and track record
The Sauce — Pay & Perks
Very competitive salary + bonus
Opportunity to earn equity (Incentive Units)
Company Vehicle
Health, dental, vision, and 401(k) with $1/$1match up to 4%
Generous PTO benefits
Leadership and development programs
A high-impact role in an iconic brand that’s just getting started
Where & How You’ll Work
Multi-market regional oversight - must be able to travel both locally and long distances (including air and overnight travel), to worksites, meeting sites, and other locations
Full-time, flexible hours (some nights/weekends)
Must be able to report to work timely and as required by operational/business needs
Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record check that adheres to the Whataburger standards.
No conflicting business ownership interests
What It Takes, Physically
Must be able to lift up to 15 pounds
Must be able to stand and sit for extended periods of time
Must be able to read (reports, e-mails, menu board, receipts, etc.)
Must be able to use computers, telephones, and office equipment
Why Whataburger?
Lead a $300M+ region and impact 4,000+ team members
Be part of a brand where internal promotion is served up as much as our #1 Whataburger
Shape a legacy that’s still growing — with you at the table
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2040 N 75Th Ave Phoenix AZ 85035-3247