Company DescriptionSince 1936 PenAir® Credit Union has been the catalyst where community, resources, and impact come together and produce a powerful force for good. We have a unique culture and we’re passionate about it. Grown from the values we hold most dear, three guiding principles shape how we see the people we serve, the community around us, and our role within it. These guiding principles are Respect, Service, and Communerosity® and they’re woven throughout our culture.PenAir is where people and community, resources and expertise align with your values to create real impact. Generational impact through strong financial education and support. We care about the things you care about. As the largest and oldest credit union in Pensacola, Florida, with more than $2.5 billion in assets, our purpose is to enhance the lives of those we serve in the Florida Panhandle, Southern Alabama, and Virginia.Careers
Do you have a passion for helping others?
Currently, PenAir provides access to 14 convenient locations in Baldwin County, AL and Escambia, Santa Rosa, and Okaloosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.Join the team. You’ll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you? The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.Holistic Amenities:Up to $15K available for continuing educationStudent Loan PaydownAdoption Assistance ReimbursementWellness ProgramsGym membership reimbursementFormal Career Development ResourcesFinancial Wellness ResourcesPurchase assistance with computers and fitness equipment.Benefits Package Highlights:Generous PTO Plan—20 days for new hiresPaid Maternal & Parental LeaveCompetitive Retirement PlanCompetitive medical, dental & vision plansCompany paid Telehealth services.Company paid Short Term DisabilityAnd more……….!The starting salary for this position is $75,891- $85,376, depending on experience.About the role:Analyzes business processes and workflows to identify needs and improvement opportunities and documents business and functional requirements to support solution delivery. Works with stakeholders and project teams to ensure solutions align with documented requirements and intended business outcomes. Supports enterprise initiatives by maintaining analysis documentation and assisting with validation, testing, and adoption activities.Major Duties and Responsibilities:Analyzes business processes and operational workflows to identify improvement opportunities and ensure proposed solutions meet business objectives and user needs. Collaborates and participates in Enterprise Roadmap Projects as a business analysis resource, supporting initiative requirements, scope definition, and alignment with business priorities. Elicits, analyzes, and documents business and functional requirements to support solution design, development, and implementation. Works with programmers, Systems Analysts, and project teams during design and development activities to ensure solutions align with documented requirements and intended business outcomes. Creates and maintains business analysis documentation, including process flows, requirements artifacts, and supporting materials used for testing and validation. Supports business process changes associated with implemented solutions by assisting with impact analysis, documentation updates, and stakeholder communication. Performs other job‑related duties as assigned.Minimum Qualifications:ExperienceFive years to eight years of similar or related experience, including preparatory experience..Education/Certifications/LicensesA bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).Interpersonal SkillsA significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically, includes subject matter experts as well as first level to middle managers.Other Skills:Knowledge of Business Process Management, Symitar/Power On, Structured Query Language (SQL).Ability to think orderly, logically, and analytically with strong problem-solving skills.This Job Description is not a complete statement of all duties and responsibilities comprising the position.
Do you have a passion for helping others?
Currently, PenAir provides access to 14 convenient locations in Baldwin County, AL and Escambia, Santa Rosa, and Okaloosa Counties in Florida. Join us and become a powerful force for good - after all we live, work, and play here too.Join the team. You’ll fit right in.
Take control of your future by mapping out a career at PenAir. Working with us means you can shape your professional experience to suit your dreams. We offer valuable resources that provide you the opportunity to build upon and strengthen your skills. Whether it be a career path in advising our members directly on products and services, guiding them through major purchase decisions on a home or vehicle, or even helping build the technology and processes behind the scenes, there is a place for everyone at Pen Air! Success looks different for everyone. Where will your journey take you? The PenAir difference.
Just like we strive to be a force for good at work, Pen Air works just as hard to supply employees with a total rewards package that includes competitive salaries and meaningful benefits.Holistic Amenities:Up to $15K available for continuing educationStudent Loan PaydownAdoption Assistance ReimbursementWellness ProgramsGym membership reimbursementFormal Career Development ResourcesFinancial Wellness ResourcesPurchase assistance with computers and fitness equipment.Benefits Package Highlights:Generous PTO Plan—20 days for new hiresPaid Maternal & Parental LeaveCompetitive Retirement PlanCompetitive medical, dental & vision plansCompany paid Telehealth services.Company paid Short Term DisabilityAnd more……….!The starting salary for this position is $75,891- $85,376, depending on experience.About the role:Analyzes business processes and workflows to identify needs and improvement opportunities and documents business and functional requirements to support solution delivery. Works with stakeholders and project teams to ensure solutions align with documented requirements and intended business outcomes. Supports enterprise initiatives by maintaining analysis documentation and assisting with validation, testing, and adoption activities.Major Duties and Responsibilities:Analyzes business processes and operational workflows to identify improvement opportunities and ensure proposed solutions meet business objectives and user needs. Collaborates and participates in Enterprise Roadmap Projects as a business analysis resource, supporting initiative requirements, scope definition, and alignment with business priorities. Elicits, analyzes, and documents business and functional requirements to support solution design, development, and implementation. Works with programmers, Systems Analysts, and project teams during design and development activities to ensure solutions align with documented requirements and intended business outcomes. Creates and maintains business analysis documentation, including process flows, requirements artifacts, and supporting materials used for testing and validation. Supports business process changes associated with implemented solutions by assisting with impact analysis, documentation updates, and stakeholder communication. Performs other job‑related duties as assigned.Minimum Qualifications:ExperienceFive years to eight years of similar or related experience, including preparatory experience..Education/Certifications/LicensesA bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).Interpersonal SkillsA significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically, includes subject matter experts as well as first level to middle managers.Other Skills:Knowledge of Business Process Management, Symitar/Power On, Structured Query Language (SQL).Ability to think orderly, logically, and analytically with strong problem-solving skills.This Job Description is not a complete statement of all duties and responsibilities comprising the position.
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