Business Intelligence & Pricing Manager - Aftermarket Sales

Company Profile

80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 22 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including Loadall telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and Fastrac tractors.

JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.

At JCB, we stand behind our products – and our name.

Position Purpose

This position will support the Aftermarket Sales activities for the North America regional markets. This role will develop the company’s reporting capabilities, work with partner teams on ad-hoc analyses, and provide strategic support to the Product Support management team on an ongoing basis and be responsible to developing and managing the Aftermarket parts and attachments pricing strategy to optimize capture rate (price realization) and meet company sales goals while maintaining profitability.

Major Tasks, Responsibilities & Key Accountabilities

• Conduct in-depth analysis to find opportunities for market development and enhancement.
• Mine data sources to identify business and market trends
• Provide performance monitoring and insights via dashboards, scorecards and ad hoc analysis to identify areas for business growth and improvement.
• Aid in developing data roadmaps for new product launches and evolving business needs.
• Surface and analyze data to help us build more robust Customer Segmentation.
• Develop and implement pricing policies and processes to support market growth and achieve company profitability goals and targets.
• Proactively assist in the day-to-day operations such as addressing dealer price discrepancies and ship direct programs to achieve business success
• Oversee and direct day-to-day Aftermarket pricing team and activities, including:
  • Reporting and documentation of pricing structures and serve as the point of contact for pricing inquiries
  • Update and maintain all pricing related data in files/databases
  • Establish process to publish parts price lists in accordance with market forces, cost fluctuations, capture rate goals, historical data and forecasting models
  • Communicate to stakeholders all pricing changes as they occur
  • Generate, publish and distribute updated JCB Parts Price Lists for the US, Latin America and Canada, as required
  • Work cross-functionally to support strategic pricing initiatives
  • Capture rate goals, historical data and forecasting models as part of market price research, margin review, sales acceptance levels and parts life cycle
  • Implement and complete cost down exercises
  • Partner with the procurement team to discuss local sourcing
  • Communicate frequently with field sales representatives or other data sources to gain understanding of market pricing of competitive products and implement strategies to increase capture rates
  • Work with Sales and Marketing to forecast, analyze and implement promotional strategies
  • Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
  • Develops innovative solutions to situations where guidelines cannot be applied

Minimum Qualifications

• Must pass any drug screens, background checks and any pre-employments tests as applicable
• Minimum 5 years’ experience in an analytical role within an OEM environment
• Bachelor’s degree in business or similar
• 2-4 years as an individual contributor performing quantitative analysis and business reporting, preferably for a construction OEM
• Strong analytical and problem-solving skills
• Demonstrated financial acumen and knowledge of financial statements
• High proficiency with Excel, including pivot tables and analysis modules

Preferred Qualifications

• Bachelor’s degree in business or finance major preferred
• Knowledge of SQL and Visual Basic to support scripting within Excel
• Construction equipment parts knowledge
• Aftermarket parts pricing background

Knowledge, Skills, Abilities & Competencies

• Proficiency in MS Office (Excel, Word, Power Point and Outlook) and ERP Systems (SAP preferred)
• Proficiency with data warehouse and reporting tools such as Business Warehouse (SAP) Power BI (MS) and/or Crystal Reports.
• Excellent interpersonal skills including written and verbal communication skills
• Ability to prioritize and manage multiple projects while meeting deadlines
• Able to interpret Engineering drawings
• Demonstrated knowledge and implementation of pricing strategies and sales processes
• Strong understanding of OEM and distributor roles in selling of product
• Ability to take direction well and work with minimal supervision
• Prior experience to equipment parts and pricing
• Research vendors to determine competitive pricing information
• Research markets to determine key business trends and relevance

Job Conditions

• Both office environment and occasionally manufacturing/factory environment
• Subject to noise and temperature changes

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to:

• Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must frequently lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.

JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

JobFamily

Administration/Support

PayType

Salary