Business Process Improvement, Senior Specialist

Join the Clean Energy Revolution

Become a Business Process Improvement, Senior Specialist at Southern California Edison (SCE) and help elevate operational performance through meaningful analysis, reporting, and process improvements. In this role, you’ll shape how data is organized and interpreted by developing clear insights, enhancing dashboards, and ensuring reporting accuracy that drives smarter decision making across the organization. You’ll collaborate with teams, streamline workflows, and contribute to a culture of accuracy, transparency, and continuous improvement. For candidates who enjoy solving problems, refining processes, and making a visible impact, this role offers an exciting opportunity to influence how key operational functions evolve and grow.

As a Business Process Improvement, Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Assists with process design and modification for continuous business improvement and monitors and evaluates the effectiveness of business systems and processes.
• Supports the development of business plan scenarios to evaluate different priorities and potential options to achieve company objectives.
• Performs root cause analysis and proposes process improvement plans to secure approval from leadership.
• Utilizes tools and processes related to Lean Six Sigma and Agile practices to ensure successful accomplishment of expected projects and associated goals.
• Tests and integrates new tools to enhance documentation approvals and ensure adherence to regulatory requirements.
• Identifies potential risks and develops mitigation strategies to ensure compliance, high quality and on-time delivery.
• Analyses data to identify opportunities for process improvement and cost savings while staying up to date with industry trends and technological advancements.
• Develops and documents requirements, and assists in the development, testing, and implementation of
• Solutions.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Five or more years of experience with business process improvement or operational excellence initiatives.

Preferred Qualifications

• Experience analyzing operational data and ensuring accuracy across reports or dashboards.
• Experience supporting process improvement initiatives or implementing workflow enhancements.
• Strong analytical skills with the ability to identify trends, evaluate issues, and recommend solutions.
• Experience organizing shared documentation or managing repositories such as SharePoint, SCE Portal, etc.

Additional Information

• This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days.  Unless otherwise noted, employees are required to work and reside in the state of California.  Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• The primary work location for this position is the Foothill Service Center (Fontana, CA). However, the successful candidate may also be asked to work for an extended amount of time at alternate work location.
• Position will require up to 10% traveling and being out in the field throughout the SCE service territory.
• Relocation does not apply to this position.
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About Southern California Edison

The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.

Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.

We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at AskHR@sce.com or (626) 302-3456 and select option 2.