Care Navigator Assistant, NU Co-op

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!

Interested in this position? Apply online and create a personal candidate account!

Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.

To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.

Time Type:

Part time

Department:

Community Resource & Wellness Center

All Locations:

282 Meridian Street

Position Summary:

The Care Navigator Assistant will work to support Care Navigators to support addressing identified Social Determinant of Health needs and population health gaps in care.

Essential Duties & Responsibilities

• Complete SDOH screening for assigned patients
• Connect food insecure patients to food resources in the community such as food pantries and provide information and assist with applying to SNAP (food stamps) as appropriate.
• Connect pediatric patients to clothing resources. Support Cradles to Crayons clothing packet assembly.
• Support monthly bills workshop. Support processing discount program applications for patients who attend bills workshop.
• Support weekly food distribution at CRWC. Assist with unloading, bag assembly and food distribution.
• Support winter coat distribution and car seat distribution
• Assist in updating NH community resource handouts
• Provide outreach calls and appointment scheduling to support population health efforts
• Provide assistance at Self-Monitoring Blood Pressure clinic
• Participate in training to further understanding of both community resources and the intersections of social justice and community health work.

Miscellaneous

• Maintain excellent punctuality and attendance.
• Promote a sense of “team work” through demonstration of self-direction and self-motivation. Solve problems independently or knows when to seek consultation.
• Displays outstanding customer service skills when interacting with all NeighborHealth customers according to the ACE model.
• Adheres to all NeighborHealth and departmental policies and procedures.
• Participate in required departmental activities and meetings.
• Perform other related duties.

Rate: $18/hr

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail toHRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request

Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.