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Case Manager

Presbyterian Children's Homes and Services
locationHillsboro, MO 63050, USA
PublishedPublished: 1/15/2026
Full Time
Description:

We are committed to supporting at risk children and families by providing them with tools and resources to help prevent children from experiencing child abuse, neglect and abandonment. We are a Christian agency that believes in living our mission: “to provide Christ-centered care and support to children and families in need.”

In response to this community-wide challenge, Presbyterian Children’s Homes and Services (PCHAS), provides 14 programs and services in 28 locations in Texas, Missouri and Louisiana. In all of our programs, we seek to provide children with permanent homes and adults with increased self-sufficiency. This is accomplished by the agency’s commitment to “The PCHAS Way” which inspires the agency to be strength-focused, family-centered, and goal driven with every client.

Benefits of serving children and families in need through PCHAS include competitive salaries, flex work schedules, paid time off, medical, dental and vision insurance options, voluntary life insurance options, paid holidays, and a very generous retirement plan (after one year of service and working 1,000 hours the agency matches an employee’s contribution).



The Family Solutions for Kids program provides assessment, treatment planning, and intensive home, school, and community-based services for clients (ages 4 to 19) and family members in their household. Services may be conducted in-person and/or via telehealth using HIPAA compliant platform(s) based on the client’s/family’s needs or preference. The person in this position provides case management, which includes linkage, sharing resources, and cultivating natural supports to ensure long term success and access to services. The position requires working collaboratively with collateral contacts to cultivate long term relationships with community partners. The position also requires some administrative duties for waitlist and file maintenance.


Essential Job Functions:

• Receives referrals and maintains FSK Jefferson County wait list for clients.

• Contacts clients and completes intake assessment of families in the client’s home or via telehealth.

• Works collaboratively with the FSK Therapist assigned to the case to provide services as needed to the client and/or family. Collaborates with FSK therapist to provide a thorough family assessment and safety planning in the home, development of a treatment plan with measurable goals, specific to the needs of the family and updates the plan within 6 to 8 weeks or as needed. Implements evidence-based interventions based on the treatment plan and follows program requirements in cooperation and compliance with funding sources.

• Maintains client files and documentation according to ethical/legal standards as required by policy, procedures, and contract/grant requirements, in an accurate and timely manner.

• Provides education related to family functioning and child development, cultivating skills to improve communication, emotional regulation, and relationship focused parenting, and helps families develop natural supports and crisis plans.

• Provides linkage with community supports and resources and works collaboratively with referral sources as appropriate.

• Provides aftercare services in the form of follow-up phone calls 6 and 12 months after discharge.

• Meets agency productivity expectations on a monthly, quarterly, and yearly basis.

• Attends agency and community-based meetings monthly, quarterly, and yearly as needed and assigned, as a representative of the agency for community-based meetings.

• Provides on-site maintenance of FSK files and office supplies/needs, communicates need to supervisor.


Working Conditions:

Works in a typical office setting and from employee’s home, or other community location as established by flexible work agreement, to complete paperwork, documentation, and other indirect service tasks. Meets clients in home or other community locations as needed or meets clients via telehealth using a HIPAA compliant platform; drives an automobile on a routine basis in both suburban and urban areas; must have reliable transportation. Requires sitting, standing, bending and reaching. May require lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, copiers, calculators, the telephone and other office equipment. Must have the ability and energy to visit more than one family per day. Willingness to work irregular hours which will include two to three evenings per week. Attend monthly team meetings and staffings, case managers manage their own schedule around these meetings.

Requirements:

Education and Experience:

FSK Case Managers shall possess a Bachelor’s Degree in Social Work, Psychology, Human Services, or related fields.


Skills:

Represents Presbyterian Children’s Homes and Services (PCHAS) to the professional community. Must have strong verbal and written communication and ability to represent the agency well. Builds and maintains positive community relationships with referral sources, Family Court, treatment providers, schools, and agency partners. Builds and maintains rapport with children, parents, and families; actively managing and resolving conflicts. Plans, arranges, and/or provides crisis intervention services as needed. Maintains confidentiality and HIPAA standards for all assigned clients and families.

Must be able to operate computer using agency approved software programs, and other office machines such as copier, calculator, telephone, etc. Must have the ability to navigate data entry systems.

Strong psychosocial assessment and decision-making skills; possess good understanding of various treatment methodologies utilizing strength-based clinical interventions and evidence-based practices. Excellent time management, organization, planning, and assertive communication skills. Ability to prioritize tasks and resolve conflict/problem-solve with minimal supervision. Must have the ability to work with people from various ethnic groups in a culturally competent manner.


Other Requirements:

Must hold a valid driver’s license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and childcare/elder care disqualification list screenings. As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease.





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