USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.
SUMMARY
A Clinical Information Systems Specialist is responsible for training and developing US Renal Care's
software applications.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Participates in development of testing plans and testing scenarios within EMR system.
- Subject matter expert on Clinical Information System(s) and Portal Systems.
- Provide User Support and end-user training on Clinical Information System for Physician and Clinical Care Team for ongoing education / new users per US Renal Care policy and procedures.
- Provide pre and post Application Implementation support.
- Liaison to Clinical Information System(s) vendors.
- Work closely with other departments within USRC in development / improve processes
- Effective Communication to end users about upgrades and version controls including presenting to large groups.
- Able to listen effectively to end users to resolved outstanding issues.
- Ability to prioritize working load and make good judgment calls according to the severity of the requests.
- Develop and Maintain Training Material as needed.
- Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
- Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
- Regular and reliable attendance is required for the job.