Cloud/System Engineer w/Top Secret Clearance

Cloud/System Engineer w/Top Secret Clearance

A3 Consulting is seeking a Cloud/System Engineer to provide day-to-day Tier 2/3 operational support within a defense-based environment. If you enjoy being responsible for maintaining multi-domain, cloud-based systems and ensuring the continuous operational availability of critical systems and applications, this role is for you! In this Job You Will:

• Serve as the team's operational cloud systems expert, ensure seamless application accessibility, monitor system health, and drive the swift resolution of mission-critical issues.
• Implement automated monitoring, logging, and real-time System Status Dashboards to track the health, performance, and 99.9% availability of cloud resources.
• Ensure end-to-end production service operational availability of at least 99.9% through optimized resource performance, proactive monitoring, and robust system enhancements.
• Monitor application health and interfaces continuously to maintain the continuity of critical mission operations.
• Provide Application Tier 2 and 3 Help Desk/Service Desk Support for end-users and security analysts.
• Take ownership of escalated support cases, conducting initial triage, in-depth root cause analysis, and troubleshooting complex workflow and data issues.
• Resolve cybersecurity vulnerabilities and ensure all cloud configurations strictly comply with DISA Security Technical Implementation Guides (STIGs) and the DoD Zero Trust Reference Architecture.
• Support releases and deployments across DoD Impact Level 5 (IL5), Impact Level 6 (IL6), and Joint Worldwide Intelligence Communications System (JWICS) environments.
• Validate system functionality and collaborate closely with DevSecOps software engineers to implement timely and effective bug fixes.
• Work closely with multiple teams of Developers, Engineers, Administrators, and the Information Systems Security Manager (ISSM) to coordinate defect resolution and optimize systems.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Certification (DoD 8570/8140): IAT Level II or better Certification Required (e.g., Security+ CE).
• Relevant Cloud Certification (e.g., AWS Certified SysOps Administrator, AWS Certified Solutions Architect - Professional).
• 5+ years of DoD System Administration and Engineering experience, preferably in a mixed environment of both Windows and Linux-based systems.
• 3-5+ years of combined experience in Tier 2/3 technical application support, cloud systems engineering, or DoD system administration.
• Demonstrated proficiency providing Systems Engineering and Administration support within Government Cloud environments (e.g., AWS GovCloud, C2S, etc.).
• Demonstrated experience designing, implementing, and supporting software CI/CD pipelines, containerization, and cloud-based virtualization (e.g., VMWare, Docker, Kubernetes).

Desired Qualifications:

• Demonstrated proficiency with issue tracking software and Agile backlog management tools (e.g., ServiceNow, Jira, Confluence).
• Deep understanding of DoD policies, directives, and initiatives as they relate to custom application development, including the DoD Risk Management Framework (RMF), DISA STIGs, and Section 508 Compliance.
• Strong coordination, organizational, and cross-functional collaboration skills with a creative problem-solving ability and attention to detail.

Clearance Level:

• Must possess an active DoD Top Secret clearance with SCI eligibility.

Location:

• Remote (DC Metro Area)

Salary Range:

• The salary range of this position is $150,000 - $160,000 commensurate with experience and achievement.

Benefit Information:A3 Consulting offers a robust benefits package to include but not limited to medical, dental, and vision benefits, flexible spending and health savings accounts, group life and AD&D, short-term and long-term disability, paid time off, 401k match, paid parental leave, professional development. About A3 Consulting:A3 Consulting, LLC is a leading management and technology firm that specializes in providing innovative solutions to solve the pressing challenges of our Federal government customers. With a proven track record of delivering mission-critical solutions and exceptional performance, we committed to ensuring that our technology offerings remain competitive in the rapidly evolving federal marketplace. A3 Consulting, LLC is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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