Commercial Lending Processor Supervisor

Liberty FCU, a full-service credit union, is seeking a Commercial Lending Processor Supervisor which will be located at 4401 Theater Drive, Evansville, IN 47715. This individual will oversee the loan process, ensuring accuracy and timely commercial loan documentation.

Duties and responsibilities will include but are not limited to:

• Oversee all Commercial Lending Processors
• Develop and manage commercial lending procedures to ensure accuracy and timely commercial loan documentation
• Train, coach, and mentor direct reports to ensure they meet performance targets and quality standards
• Collaborate with other areas in the commercial lending process to resolve issues and improve the overall commercial lending processing operations
• Troubleshoot questions as brought forth by direct reports
• Assist in various tasks such as documenting and booking loans, ordering third party reports for loan transactions, and posting payments
• Process all loans assigned, including the most complex files
• Ensure all documentation is regulator compliant (i.e. Reg B, HMDA, Flood Certifications, etc.)
• Ensure all direct reports are up to date on compliance training
• Analyze, understand and interpret loan policy and apply to loan requests
• Ensure accurate, complete and timely loan data on processing system
• Ensure post-closing findings are addressed in a timely manner by direct reports
• Perform research needed to resolve client problems in a timely manner
• Serve as backup to other documentation specialists
• Undertake special projects and duties as assigned
• Approve timecards and time off requests of all direct reports
• Perform annual performance evaluations for all direct reports
• Recruit, hire and train as needed new employees for area supervised
• Mentor and motivate direct reports to exceed monthly target goals

Other Duties:

• Ensure excellent member service is provided to members throughout the commercial loan process
• Resolve, escalate and remedy member service issues in a professional manner
• Maintain a positive work environment by developing helpful relationships with commercial loan officers, underwriters, commercial lending assistants, and quality control team members
• All other duties as assigned by management

Benefits and Compensation:

• Paid Holidays
• Paid Time Off (Vacation, Sick and Personal Days)
• Medical, Dental and Vision Insurance
• 401(k) retirement program with matching funds
• Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance
• Tuition Reimbursement Program

Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

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