Community Health Worker Program Supervisor

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$83,763.90 - $128,373.25 Annual

Department:

Health Department

Job Type:

Regular Non-Represented

Exemption Status:

United States of America (Exempt)

Closing Date (Open Until Filled if No Date Specified):

June 19, 2025

The Opportunity:

Position Overview:

This position directs, supervises, coordinates, evaluates and participates in Community Health Specialist, also referred to as Community Health Worker (CHW), activities within the community health center for the purpose of developing standard approaches to enhanced patient care in the clinical setting. This position is responsible for planning, implementing, supervising staff, developing policy recommendations and providing technical assistance for all related program activities. This position is also responsible for developing and maintaining community partnerships.

As the CHW Program Supervisoryour duties will include:

• Developing external relationships and strategic partnerships with healthcare and community organizations.
• Representing the Community Health Center, providing information and technical assistance as needed, including responding to difficult problems and questions raised by partner agencies, clients or staff.
• Meeting with community partners to explain program goals, requesting cooperation, offering assistance or negotiating agreements.
• Working with program data and outcomes, including metrics development and documentation across a variety of systems, including electronic health records or community information portals.
• Developing, implementing and maintaining plans for achieving program objectives and operational goals.
• Developing/modifying procedures and guidelines to meet changing program conditions or goals in order to increase the effectiveness of operations.
• Supervising Community Health Specialist staff including Community Health Workers and Outreach Workers. Duties Include: training and coaching staff, evaluating performance, recommending or initiating personnel actions, interviewing and recommending or hiring new staff members;, transfers or disciplinary action to insure adequate and competent staffing; assigning work, developing work procedures consistent with county and department policy; and monitoring work performed by staff In order to meet agreed-upon goals, objectives and target dates.
• Collaborating with Primary Care and Dental Teams to develop and oversee specific strategies related to enhancing patient experience of care.
• Developing new programs, researching and developing related program materials.
• Collecting and analyzing data and information concerning key program outcomes and policies.
• Evaluating and developing processes and policies based on community health center patient care needs and compliance.

Diversity and Inclusion:

At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item in a section is labeled required. For details about how we typically screen applications, review our overview ofthe selection process.

Minimum Qualifications/Transferable Skills*:

Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below. All non-traditional education,training and experience will be evaluated.Candidates should submit a 1 page cover letter and (not more than) a 2-page resume which addresses the following minimum and preferred qualifications:

• Equivalent to a bachelor's degree and

Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position, which must include at least:

• ​Minimum of three (3) years direct experience with primary care clinical services or community health services (this may include serving as a traditional health worker or community health worker)
• Minimum of one (1) years of experience in program leadership or supervision equivalent roles

Preferred Qualifications/ Transferable Skills*:

You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates.

• Certification as a Community Health Worker or Traditional Health Worker
• Experience in developing and supporting care coordination, case management, and CareSTEPs practices within an Electronic Health Record, such as Epic

Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Professional experience related to addressing and implementing community based interventions, policies, or processes designed to improve health for primary care populations
• Experience working in a clinical environment, including any experience within a federally qualified health center (community health center)
• Specific experience in developing or implementing actions or programs designed to improve health outcomes. This may include:
  • Evaluating community access to healthcare
  • Experience facilitating key improvement metrics
  • Developing trainings to improve team or staff knowledge
  • Collaboration on primary care clinical programs or patient populations

This recruitment will close June 19, 2025 at 11:59 pm. Those interested are encouraged to apply immediately. If you have any questions about the recruitment, please email martindc@multco.us.

PLEASE READ!!!

Application Process for Current Multnomah County Employees:

Current Multnomah County Employees mustapply for jobs through Workday. You can find this and other job opportunities by searching for “Find Jobs” in the Workday search bar.

Important and New!

Your job application will consist of the Talent profile that you complete in Workday. Before you apply, please make sure to do the following:

• Navigate to your profile in Workday (see:employee launch guide) and to the “Career” section of your profile. Click on Skills and Experience.
• Be sure to complete all sections of your career profile: include Job History, Education, Skills, Languages, Certifications, etc.
• Please note that you will only be able to submit one application (duplicate or revised applications will not be accepted).

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Martin Clark

Email:

martindc@multco.us

Phone:

+1 (503) 3471987

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

9361 - Program Supervisor