Director of Infrastructure Operations

Job Title
Director of Infrastructure Operations


Requisition Number
RE51082


Working Title

Department Name
3L600:ITS Networking & Infrastructure


Work Location
Lexington, KY


Grade Level
50


Salary Range
$81,640-138,798/year


Type of Position
Staff


Position Time Status
Full-Time


Required Education

MS



Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience

7 yrs



Required License/Registration/Certification

None



Physical Requirements

Sitting for long periods of time, lifting pushing, or pulling of objects up to 50 lbs. walking to/from meetings
Monday-Friday 8am-5pm (40+ hours per week). May work at various on-campus or off-campus locations and transport materials and/or equipment to support and/or provide services. Please be aware that as an exempt position, job duties may occasionally require additional time in the evenings, nights and/or weekends to accomplish work goals in excess of 40 hours per week.



Shift

8:00am – 5:00pm (Monday – Friday)Hours of work may vary dependent upon situational factors requiring evening(s), weekend(s), and holiday(s) response.



Job Summary

The University of Kentucky (UK) is seeking a Director to provide operational leadership for the university’s physical network infrastructure. This position oversees Inside and Outside Plant operations, GIS, and infrastructure planning for construction projects, ensuring all work aligns with established standards. The Director leads teams responsible for cabling, pathways, field infrastructure, incident response, and network service delivery across campus.

In order to provide the level of leadership and have the scope of impact that the University seeks through the work of the Director, candidates will bring a wide range of capabilities, competencies, and experiences. Candidates must be an excellent communicator and relationship builder with a reputation for integrity and openness and the expertise and demeanor to inspire confidence at all levels of the organization. Candidates must also bring experience in successfully working collaboratively across an organization with interdisciplinary teams to develop and obtain broad support for a shared vision and long-range plans.

Internal Employee Being Considered



Skills / Knowledge / Abilities

Proven track record of establishing customer relationships, delivering customer-focused solutions in a large IT enterprise, and anticipating customer needs and emerging trends.
Strong analytical and organizational skills, including proven ability to adapt to a dynamic project environment and manage multiple projects simultaneously.
Ability to work under pressure and manage difficult situations and mission-critical deadlines.
Team player, willing to go the extra mile to make the team succeed.

Excellent customer service skills.



Does this position have supervisory responsibilities?
Yes


Preferred Education/Experience

Experience in a large-scale enterprise, higher education, or healthcare environment is highly desirable.
In-depth knowledge of inside and outside plant systems, including copper and fiber cabling, telecom rooms, and physical network pathways.
Demonstrated experience managing technical staff and overseeing contractors or vendor relationships in support of infrastructure projects.
Experience supporting construction and renovation projects, including reviewing plans and coordinating infrastructure needs with project teams.
Understanding of IT service operations, including structured response to infrastructure issues and coordination of after-hours support.
Awareness of trends in network infrastructure, cabling technologies, and design tools to help improve services and support planning.
Familiarity with applicable codes and safety standards (e.g., BICSI, NEC, OSHA, NFPA).
Proficiency in using infrastructure documentation tools (e.g., GIS, CAD, cable management systems) is preferred.



Deadline to Apply
08/06/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.