Director, MAx Strategy & Business Operations

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Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Summary:

The Director, MAx Strategy & Business Operations provides strategic leadership and operational oversight across Global Market Access, Pricing, and Value Demonstration (MAx). This role partners closely with MAx Leadership Team members to drive alignment, operational excellence, and execution of high‑impact initiatives that support business growth. The Director oversees priority strategic initiatives and core business operations, enabling effective decision‑making across a highly matrixed, global organization.

The ideal candidate has strong project management skills, executive-level communication abilities, and experience leading in a heavily matrixed environment are essential. A foundational understanding of the MAx function, along with demonstrated experience influencing without authority, is preferred. This role reports to the Senior Director, MAx Strategy & Business Operations.

Responsibilities:

Strategic Leadership & Partnership:

• Serve as a trusted strategic partner to MAx leaders, supporting delivery of functional and enterprise priorities
• Drive coordination of priority MAx initiatives and workstreams, ensuring alignment across regions and functions
• Lead planning and execution of leadership forums, including LT meetings, town halls, and offsites
• Generate strategic insights by integrating performance data, market trends, and organizational inputs to support MAx strategy, leadership priorities, and proactive risk management

Operational Excellence:

• Oversee core MAx operations, including planning, budgeting, communications, and resource coordination
• Drive execution of key enterprise processes (e.g., objective setting, talent and performance cycles, compensation planning)
• Establish and evolve processes, tools, and best practices to improve efficiency, consistency, and outcomes
• Own agenda‑setting and follow‑through for critical internal forums, ensuring accountability and progress against commitments

Performance Management & Reporting:

• Align metrics and performance tracking across MAx functions and strategic initiatives to enable data‑driven decision‑making
• Measure and communicate the impact of large‑scale initiatives on functional performance and business growth

Cross-Functional Collaboration:

• Serve as a central coordination point for enterprise and cross‑functional MAx initiatives
• Enable effective communication cascades and alignment across global and regional stakeholders
• Partner with Commercial Strategy & Operations to ensure alignment across POAs, launches, and brand planning

Culture & Team Development:

• Foster a culture of collaboration, innovation, inclusion, and accountability across MAx
• Support onboarding and integration of new team members to accelerate effectiveness and connectivity

Qualifications:

• Bachelor’s degree required; MBA or advanced degree preferred.
• 8+ years of experience in Market Access, Pricing, Strategy, Operations, or related commercial roles within the pharmaceutical or healthcare industry.
• Demonstrated ability to provide strategic leadership and operational oversight within a complex, global, highly matrixed organization.
• Proven experience leading cross‑functional, enterprise‑level initiatives, driving alignment, and influencing senior stakeholders without direct authority.
• Solid understanding of global market access, pricing, reimbursement, and evidence generation across major markets.
• Track record of translating strategy into execution through planning, governance, performance management, and operational discipline.
• Excellent executive communication and stakeholder management skills, including preparation of senior‑level briefings, dashboards, and decision materials.
• Experience managing budgets, vendors, and external partners in support of strategic priorities.Demonstrates BMS Core Behaviors, including Passion, Inclusion, Innovation, Accountability, Integrity, and Urgency

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Princeton - NJ - US: $190,060 - $230,308 


The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1599962 : Director, MAx Strategy & Business Operations