Director of Operations – Warehousing and Logistics

Overview

The Director of Operations – Warehousing and Logistics is responsible for overseeing the efficient and effective management of all warehousing, distribution, and logistics operations. This role ensures operational excellence, cost control, and high-quality service delivery while driving continuous improvement and aligning operations with company objectives. The ideal candidate is a strategic thinker with strong leadership skills and a proven track record in warehousing and logistics management.

Responsibilities

• Strategic Leadership:
• Develop and implement strategies to optimize warehousing, logistics, and distribution operations.
• Align operational goals with the company’s overall business objectives.
• Warehousing Operations:
• Oversee the management of warehouse facilities, ensuring optimal space utilization, inventory accuracy, and efficient processes.
• Implement and maintain best practices in inventory control, order fulfillment, and material handling.
• Logistics and Transportation:
• Manage transportation activities, including carrier selection, route optimization, and delivery performance.
• Ensure compliance with regulatory requirements for domestic and international shipping.
• Team Leadership and Development:
• Lead, mentor, and develop a team of operations professionals, including warehouse managers, logistics staff, and other team members.
• Foster a culture of safety, collaboration, and continuous improvement.
• Performance Management:
• Monitor and analyze key performance indicators (KPIs) to measure operational efficiency and effectiveness.
• Identify areas for improvement and implement solutions to enhance productivity and cost efficiency.
• Budget and Cost Control:
• Develop and manage budgets for warehousing and logistics operations, ensuring cost-effective practices.
• Identify cost-saving opportunities while maintaining service quality.
• Technology and Systems:
• Evaluate and implement technologies to streamline operations, including warehouse management systems (WMS) and transportation management systems (TMS).
• Ensure data integrity and leverage analytics for informed decision-making.
• Customer Satisfaction:
• Collaborate with internal teams to ensure timely and accurate order fulfillment and delivery.
• Maintain high standards of service to meet customer expectations.

Ideal Candidate Will Possess the Following Skills and Abilities

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field (Master’s degree preferred).
• Minimum of 8–10 years of progressive experience in warehousing, logistics, and supply chain management, including leadership roles.
• Strong knowledge of warehouse operations, inventory management, and transportation logistics.
• Proficiency with warehouse management systems (WMS), transportation management systems (TMS), and data analytics tools.
• Demonstrated ability to lead and develop high-performing teams.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage budgets and drive cost-saving initiatives.