The Director, Project Management Office (PMO) leads the strategic planning, prioritization, and execution of large-scale projects that align with SFHP's goals. Reporting to the Executive Team, you will oversee a team of Project Managers, promote a culture of disciplined delivery, consistency, and continuous improvement across the enterprise.
You will be responsible for Enterprise Project Governance (EPG) and furthering PMO performance. You will work with all areas, at all leadership levels, and prioritize SFHP's annual project portfolio, improving internal operational efficiency, and chairing the EPG committee.)
Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.
Salary: $195,000 to $205,000 annual
WHAT YOU WILL DO:
Strategic Alignment & Portfolio Management
- Define, prioritize, and align project portfolios.
- Ensure the success of the PMO function through developing a comprehensive plan.
- Develop standard tools and processes to track and measure the achievement of desired EPM goals and outcomes, within specific project work-plan parameters.
Governance and Methodology
- Lead the Enterprise Project Governance (EPG) Committee Develop and implement standardized project management methodologies (Agile, Waterfall, or Hybrid), frameworks, and governance processes (e.g., stage-gates).
- Champion the development and adoption of SFHP project management processes and policies; influence and work with department leaders to define, prioritize, and develop projects and programs in accordance with policies.
- Define and implement best practices on working to deliver projects.
Team Leadership & Mentoring
- Lead the Enterprise Project Management (EPM) Team to support the execution and delivery of SFHP's strategic and mandate driven projects and programs.
- Coach project managers the use of consistent methodologies and career growth.
Resource Allocation & Budget Oversight
- Manage enterprise-level capacity planning and resource allocation to resolve conflicts and support high-priority initiatives.
- Develop annual operational and capital budget, as it relates to enterprise-wide project needs and monitor expenditures to ensure they are within budgeted guidelines.
Executive Reporting & Communication
- Provide high-level portfolio reporting to executives and steering committees, presenting on status, risks, and financial performance.
Risk and Change Management
- Identify and mitigate enterprise-level risks, dependencies, and issues across the project portfolio
- Drive organizational change in partnership with leadership to ensure project adoption and sustained integration of business processes.
WHAT YOU WILL BRING:
- Bachelor's degree in health care administration, business, public health, or a related field; or equivalent work experience.
- 10+ years of project and program management experience
- 7+ years senior leadership experience managing staff,
- Formal project management training such as PMP
- 5-7 years of experience in the healthcare industry
WHAT WE OFFER:
- Health Benefits
- Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
- Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
- Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
- Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
- Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays.
- Professional development: Opportunities for tuition reimbursement, professional license/membership.
ABOUT SFHP:
Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.
San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
San Francisco Health Plan is an E-Verify participating employer.
Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.
#LI-Hybrid
(Hybrid remote/in-office)
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