Director, Total Rewards and HR Operations

The Director, Total Rewards is both a strategic and hands-on role responsible for implementing andmanaging a rewards program that will enable the organization to attract and retain talent. This includescompensation and benefit programs, including base pay, incentive pay, health and welfare benefits,retirement benefits, wellness benefits, HRIS, analytics, perks, policies & procedures, onboarding, andoverall operations for the HR function. This role will report directly to the Chief People Officer and willhave oversight for a team of individuals.Essential Functions & Responsibilities Develops and executes the delivery of compensation policy, programs, and reward/recognitionstrategies that facilitate employee engagement and retention, reward and recognize associateperformance, and motivate achievement of exceptional results.• Directs initiatives for market pricing, grading, titling, and leveling of positions across the universityto ensure fair and equitable pay aligned with relevant labor markets. Review and approve offers,including new hires, promotions and adjustments.• Responsible for the development and maintenance of a job description library with standardizedtemplates and profiles within job families.• Drive performance management cycle focused on merit, promotions and bonus planning processacross the university. Ensure alignment with HR Business Partners and IT and collaborate oninternal communication strategy.• Prepare annual merit and bonus compensation summaries to be reviewed with senior leadership.• Responsible for the analysis and administration of executive compensation programs, annual andlong-term incentive programs, and deferred compensation plans.• Monitors and evaluates existing benefit plans, trends and utilization to ensure cost-effectiveness,market-competitiveness, and consistency with the organization’s overall strategic plan andobjectives; recommending changes and improvements to benefits programs as appropriate.• Manages all benefits related compliance matters including but not limited to ERISA, ACA, IRSregulations and other legislative rules that impact benefits matters.• Responsible for LOA administration as well as workers compensation.• Oversees internal and external audits as it applies to benefit programs.• Manage our vendor relationships with benefits brokers, to include ongoing evaluation forcompetitive offerings and efficiencies.• Ensures Human Resources policies are reviewed and amended, as needed, based on changes tolegislation and/or internal processes and practices• Ensures the timeliness and integrity of data in the company’s Human Resources InformationSystem (HRIS). Partners with the Payroll department to ensure that accurate data movessmoothly and accurately between the HRIS and the payroll system.• Partners with IT to ensure HR systems are optimized.• Create and maintain user guides for associates and managers.• Create and maintain reporting library and provide reports to HR and leaders both proactively andas requested.• Partner with IT to maintain and improve the HR dashboard/data visualization offerings and createquarterly dashboards.• Responsible for compliance related tasks, such as monthly/yearly reporting to governmentalagencies.• Maintains confidentiality of all customers, student, associate, and/or company information asrequired.• Conducts job responsibilities in accordance with the standards set out in the Company’s EthicsCode of Business Conduct, Corporate Compliance Agreement, its policies and procedures,applicable federal and states laws, and applicable professional standards.• Maintains established department policies, procedures and attends in-services and other requiredmeetings.• Exercises care, proper use and maintenance of department equipment and supplies and identifiesunsafe conditions and makes appropriate adjustments.• Maintains order, cleanliness and safety at work.• Ability to travel locally and out-of-state as required.• Performs other job duties as assigned.Experience & Skills• Bachelor's degree in Human Resources, or related field.• CCP and/or CEBS preferred.• Minimum of 10 years of relevant experience required, including 5+ years in a total rewardsleadership capacity.• Strong project management, problem-solving and critical thinking skills.• Demonstrated ability of establishing and maintaining partnerships with company executives,management and key stakeholders.• Strong collaboration skills with the ability to effectively work cross-functionally.• Demonstrated business acumen and the ability to clearly define, implement, communicateprocess improvements and solutions.• Ability to adapt quickly to changing circumstances.• Strong oral and written communication skills.• Advanced Excel skills, including the ability to build and maintain complex models.

Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.

At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.

West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.