EHR Clinic Support Manager

Description

Pay Grade: O

This is GRANT FUNDED POSITION subject to available grant funds.
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Who we are. We protect lives.The Georgia Department of Public Health is the lead agency entrusted by the people of Georgia to proudly protect lives and promote healthy lifestyles in diverse communities statewide. We are committed to preventing disease, injury, and disability; promoting health and well-being; and preparing the State of Georgia for responding to disasters.

What we offer. As a member of the Georgia Department of Public Health team, you will join a passionate group of individuals who are dedicated to making an impact. No matter your role, you will individually contribute to protecting the lives of all Georgians while receiving a wide range of benefits, so you can:

• Make a Professional Impact – Build your career where it matters and protect lives in the community where you live, work, and play
• Enjoy Workplace Flexibility – Experience flexibility in how you work so you can be your best self for you and Georgia Residents
• Work with a Dynamic and Diverse Team– Collaborative and inclusive way of working where employees share ideas and leverage collective strengths
• Achieve Career Longevity – Countless opportunities for continuous learning/development that support a long-term career
• Take Part in a Hands-on Working Culture – Unique culture of active engagement and problem-solving, no matter your role
• Feel Pride in Where you Work – Be part of making an impact in public health alongside dedicated people just like you

As a EHR Clinic Support Managerwithin theOffice of Public Health Informaticsat the Georgia Department of Public Health,you will join a dedicated group of public health professionals that help support the overall mission and vision of protecting lives of Georgian residents in a variety of ways.

Job Responsibilities

• Assists colleagues at the state or district level in understanding clinical applications for the EHR system.
• Assist districts in developing workflows, data flows, operational practices, and training plans for staff.
• Serve as a broad clinical subject matter expert for EHR implementation at a facility level.
• Provide EHR-related support staff with guidance and support to effectively manage and support the efficient delivery of public health services at the District/county level.
• Work closely with local district management and staff to understand and support their needs.
• Monitor and collaborate with districts to understand clinical applications to track and communicate effectiveness, efficiency, and value of public health services delivery.
• Collaborate with district health care providers (such as primary care physician, mental health workers, nurses) to ensure that full EHR functionality and benefits are equitably available to all Georgians.
• Perform data/systems analysis and provide analytical insights and direction on program development.
• Participates in the EHR user and training groups to learn more about the product to guarantee the agency is functioning at the highest level possible with the utilization of the record.
• Assist with planning and coordinating education and training plans about the EHR.
• Oversee EHR specialists hired in support of EHR implementation.

Minimum Qualifications

Bachelor's degree in health care services or related field from an accredited college or university and five (5) years of professional managerial or supervisory experience in health care services; or two (2) years of experience at the lower level Mgr 3, Hlth Care (HCM012) or position equivalent.

Note: Some positions may require certification and/or licensure.

Preferred Qualifications

• Excellent project management skills, including managing multiple projects.
• Highly adaptable to changing situations.
• Prior clinical experience with EHR system design, development, and/or implementation.
• EHR certification.
• Direct clinical care or nursing experience.
• Demonstrable competency in contract/vendor oversight and management, business analysis, technology implementation, change management, budget management, partner relationships, problem solving, project management, training, technical support, teamwork, compliance, quality control, analytics and reporting.

Additional Information

Georgia Department of Public Health Commissioner and leaders encourages all employees to engage in regular wellness activities and to make lifestyle choices that promote health and well-being.

The use of wellness breaks during the workday is authorized to support this philosophy and assist employees in meeting their wellness goals. A maximum of 30 minutes in a given workday may be used to engage in wellness activities, generally in the form of two 15-minute breaks or one 30-minute break.

Employment Information

Current State employees are subject to State Personnel Board rules regarding salary.

DPH accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE) will be considered. DPH will contact educational institutions to verify degree, diploma, licensure, etc.

The candidate selected for this position may be subject to pre-employment drug screening and a criminal background check.

As an employee of DPH, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

If you require accommodations under the American Disability Act (ADA), email request by the closing date of this announcement to: DPH-HR@dph.ga.gov.

DPH is an Equal Opportunity Employer

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered, but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for next steps in the selection process. Applicants who are not selected will not receive notification.

This position is subject to close at any time once a satisfactory applicant pool has been identified.