Enrollment Operations Assistant I, Office of Financial Aid & Enrollment Operations
Reports to: Enrollment Operations & Technology Manager
Position: Regular, Full-Time
Location: Remote
FLSA Status: Non-Exempt
Hiring/Budgeted Salary or Hourly Range: The budgeted salary range that the university reasonably expects to pay for this position is $21.00 – $22.00
Full Salary Range: The full salary range for the position is $21.00 - $27.01
Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the university.
Join our outstanding employee community! Fielding employees enjoy a friendly and dynamic environment with competitive salaries and excellent benefits which include a 37.5-hour work week, flexible scheduling and workplace, 12 paid holidays, 2 weeks’ paid vacation 1-week paid winter break, medical/dental/vision/life insurances, Flexible Spending and Health Savings Accounts, generous retirement contributions after one year of service, Childcare Assistance, Tuition Assistance, and professional development opportunities for all positions.
The applications deadline is August 9, 2025. Applications will not be considered complete unless both a resume and cover letter are uploaded. Do not use Easy Apply. To apply for this position
Online Application Link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment…
Fielding Graduate University is an innovative global community dedicated to educating scholars, leaders, and practitioners in pursuit of a more just and sustainable world. We do this by providing exemplary interdisciplinary programs within a distributed and relational learning model grounded in student-driven inquiry and leading to enhanced knowledge. Fielding has approximately 1,050 students and 150 faculty members residing throughout the United States and internationally. Please visit our website at www.fielding.edu to learn more.
We are seeking an Enrollment Operations Assistant I to work remotely on a full-time 37.5-hour per week basis.
Summary
The Enrollment Operations Assistant acts as the primary point of contact for students regarding the processing of admission application and enrollment documents. The assistant is responsible for accurate and timely data entry of application and enrollment materials within the university’s software solutions, including EnrollmentRx/Salesforce and Ellucian Colleague. Additionally, the assistant reviews transcripts, supports the application review process, and helps incoming students’ complete enrollment. The assistant answers questions regarding university policies and procedures related to admissions, financial aid, and enrollment, and coordinates with other student services areas.
In 3-5 sentences, describe the position and summarize its key areas of accountability. It explains why the job exists and what primary work makes up this job. The summary appears on the job posting and describes to potential candidates what they would be expected to do to be a successful match.
QUALIFICATIONS
Bachelor's degree, or equivalent combination of education in and experience with supporting CRM technology for marketing and sales; preferably in a higher education environment. Required two years of experience in a front-line customer relations and/or sales position, including office experience with data entry, and high volumes of telephone and email communications.
SPECIAL SKILLS & TRAINING
- Strong computer skills: Microsoft Office, Outlook, Internet, data entry, minimum typing speed of 50 words per minute with a high degree of accuracy required
- Intermediate to advance skills in the use MS Excel and MS Word required
Application Instructions
Fielding Graduate University utilizes ADP Workforce Now for online applications. You will be prompted to create a username and password to initiate the application process. Applications will not be considered complete unless both a resume and cover letter are uploaded. Do not use Easy Apply. Applicants are encouraged to have their employment history, educational information, and professional references on hand while completing the application. The online application process takes approximately 30-60 minutes. Upon completion, applicants will receive confirmation of receipt via email.
If you would like guidance on how to write a cover letter, please click the link below.
https://zety.com/blog/how-to-write-a-cover-letter
We Are an Equal Opportunity Employer
Equal employment opportunity is a fundamental principle at Fielding. We’re committed to a work environment in which relationships are characterized by dignity, courtesy, and respect. Employment here is based upon personal capabilities and qualifications without discrimination based on race, color, religion, gender (including gender identity and gender expression), sexual orientation, marital status, age, national origin, citizenship status, military/military spouse, or veteran status, disability, or any other protected class as established by law.
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment…
Fielding Graduate University is committed to inclusive excellence and encourages diversity and inclusivity in all its enterprises. As an equal opportunity employer committed to social justice, we value and welcome individuals of all ages, abilities, backgrounds, beliefs, genders, gender identities, gender expressions, marital status, national origins, race and ethnicities, religious affiliations, sexual orientations, military/military spouse, or veteran status – and other visible and nonvisible differences. We seek employees who are committed to creating a respectful, welcoming, and inclusive environment for all community members.