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Field Service Representative

Veolia North America
locationRoxana, IL, USA
PublishedPublished: 7/23/2025
Company Description

Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Water Tech brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

As a Field Service Representative, you'll be on the front lines providing operations and maintenance
expertise on water treatment systems for one of our customers from one of a variety of industries. This
mission critical role involves working on a variety of technologies including, media filtration, reverse
osmosis (RO), and ultrafiltration (UF).

Key Characteristics (Highlight characteristics required to succeed in the role)
• Conduct maintenance and calibration activities
• Consult with Veolia management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance

Duties & Responsibilities
• Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air
compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork and detailed technical summaries of work performed.
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, SDI, in addition to various
other site-specific testing requirements
• Other duties as assigned

Knowledge, Skills & Abilities
• Demonstrated ability to work independently and remotely with project teams
• Skilled in use of computer for reports, emails, service manuals, etc.

Qualifications

Required:
• High School Diploma / GED / Home School Certification OR international equivalent 2+ years'
experience of service/maintenance or equivalent in an industrial environment
• Valid Driver's License
Desirable:
• Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in
maintenance

Additional Information

• Ability to travel within NAM as required for training, etc.
• Ability to respond after hours and weekends
• This is a minimal travel role
• Working conditions can be outside, in a trailer using our fleet assets, or at fixed location

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.