Food Safety & Quality Assurance (FSQA) Manager - Sauces and Condiments
Welcome to Whataburger Careers!
Our Flavor — Why Whataburger
Whataburger isn’t just a fast-food burger chain it is where bold leadership starts — and where potential doesn’t just grow, it heats up. Whether you're leading the line or working behind the scenes, this is the place where opportunities stack up, and every day gives you a chance to Make a Difference.
Since 1950, we’ve invested in people who lead with integrity, Serve with Heart, and bring their best flavor to the team. We believe in working together, speaking up, having a little fun, and Winning as One — because great burgers (and great teams) start with the right ingredients. If you're ready — to learn, grow, impact, and Move Forward Boldly — we’ve got your back and your path cooked to perfection.
Your Recipe for Impact — What You’ll Do
As a Food Safety & Quality Assurance Manager, you play a vital role in protecting our guests, our brand, and our teams by ensuring the food we serve is safe, compliant, and consistently high quality. You’ll lead supplier food safety programs, support new product launches, and proactively reduce risk through strong partnerships and data‑driven decisions.
In this role, you Make a Difference by safeguarding food safety and quality standards that impact millions of guests. You Serve with Heart by building trusted, collaborative relationships with suppliers and internal partners. You Win as One by working cross‑functionally with Operations, Product Development, Category Management, and Risk to solve complex challenges. And you Move Forward Boldly by continuously improving systems, raising standards, and helping shape the future of our FSQA programs.
Day-to-Day Ingredients — Responsibilities
As a Food Safety & Quality Assurance Manager, you will:
- Lead supplier FSQA programs to meet company policies and regulatory requirements
- Review audits and inspections; drive corrective actions to resolution
- Conduct supplier audits, product evaluations, and sampling activities
- Strengthen supplier food safety, sanitation, and quality systems
- Own and maintain accurate, compliant food product specifications
- Support commercialization and launch of new and reformulated products
- Partner with Operations, Product Development, Category, and Risk teams
- Monitor FSQA calibration activities and address gaps or deviations
- Support food safety, quality, and illness investigations
- Maintain complete and accurate FSQA records and documentation
- Contribute to supplier programs, tools, and training improvements
The Sauce — Pay & Perks
As a Food Safety & Quality Assurance Manager, you will receive:
- Competitive Weekly Pay
- Bonus Program that scales up to 2.5X payout potential based on company results
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave*
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits*
- Short-term and Long-term Disability Benefits*
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Discounted Meals for You and a Guest
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
What You Bring to the Table — Required Experience
As a Food Safety & Quality Assurance Manager, you must have:
- Bachelor’s degree in Food Science, Food Safety, or related field (or equivalent experience)
- 3–5+ years of food safety or quality experience in food manufacturing, foodservice, or restaurants
- Working knowledge of HACCP, GMPs, FDA Food Code, and regulatory requirements
- Experience reviewing supplier audits and managing corrective actions
- Familiarity with GFSI‑recognized schemes (e.g., SQF, BRC, or equivalent)
- Strong communication, problem‑solving, and cross‑functional collaboration skills
- Ability to manage multiple priorities in a fast‑paced environment
- Proficiency with Microsoft Office tools
Extra Toppings — Desired Experience
As a Food Safety & Quality Assurance Manager, we prefer you to have:
- CP‑FS, REHS/Registered Sanitarian, or similar certification
- HACCP certification
- PCQI and/or supplier audit certification experience
- Experience improving supplier performance and food safety systems
- Experience supporting product commercialization or launch initiatives
Where & How You’ll Work
This role is based at the San Antonio Home Office, working on‑site Monday through Thursday with remote flexibility on Fridays. In this role, you’ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast‑paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full‑time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.
Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
*Eligibility rules may apply
300 Concord Plaza Dr San Antonio TX 78216-6903