
General Manager
Hospitality / Food Services
General Manager Compensation range is $90,000 - $112,000/year + 20% bonus potential. The final offered salary will be based on several factors, including but not limited to the candidate's depth of experience, skill set, qualifications and internal pay equity.As a General Manager at Cooper’s Hawk, you will oversee a dynamic, high-volume, full-service restaurant that includes a scratch kitchen, retail tasting room and a thriving Wine Club community. You’ll lead with passion and purpose, ensuring operational excellence, delivering memorable guest experiences, and growing a vibrant Wine Club Community. You’ll develop and inspire a team of leaders and team members, working together to deliver uncompromising hospitality. What You Will Get
- 50 percent Dining and Carryout Discount; 40 percent Retail Wine Discount; 20 percent Discount on Retail and Private Events
- Monthly Complimentary Wine Tasting for Two
- Medical, Prescription, Dental, Vision and Telehealth plus Wellness Discount
- 401(k) with Company Match
- Health & Flexible Savings Accounts- Health and Dependent Care
- Long-Term Disability; Voluntary Short-Term Disability
- Basic Life and AD&D Insurance (with option to purchase additional coverage)
- Paid Parental Leave
- Paid Time Off
- Access to Team Member Relief Program
- Wellness and Mental Health Support
- “Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services
- Team Member Rewards, Milestone Recognition and Referral Bonuses
- Career Development Opportunities
- Oversee all aspects of restaurant operations, including kitchen, front-of-house, retail/tasting room and Wine Club
- Lead all Management and Hourly Team Members as a role model of Cooper’s Hawk behaviors and values
- Use tools like POS systems, scheduling software, inventory systems and Microsoft Office to stay organized
- Focus on service execution and uphold all food, service, and facility standards
- Project a professional image to team and guests
- Approve hourly Team Member hiring decisions
- Mentor and develop managers to lead their teams effectively
- Navigate challenges strategically and ensure policies, systems, and standards are followed
- Be accountable for achieving monthly sales, profit targets, and operational and Wine Club goals
- Ensure strong collaboration between kitchen and front-of-house operations
- Lead management meetings and foster open communication across departments
- Involve department managers in achieving financial and operational results
- Partner with the Executive Kitchen Manager and other leaders to drive success
- Represent Cooper’s Hawk values and create a respectful, positive and professional work environment
- Support your team with coaching, feedback, and development opportunities
- Ensure every guest receives warm, personalized service that reflects our brand
- Champion the growth of our Wine Club Community and ensure team members are equipped to promote and grow it
- Celebrate team and individual achievements
- Lead with passion and inspire a culture of excellence and uncompromising hospitality
- Must represent Cooper’s Hawk values
- Minimum 2 years of General Manager experience in a full-service restaurant. Scratch kitchen experience preferred
- A minimum age requirement of 21 years
- Excellent verbal and written communication skills
- Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)
- Ability to read, understand and communicate in English
- Demonstrates financial acumen
- Extensive food knowledge and standards (Executive Kitchen Manager level)
- Proficient in Microsoft Office Suite
- Preferred certifications include ServSafe and state/local licensing requirements
- Must be able to lift and carry up to 40 lbs.
- Must be able to stand for at least 10 hours per shift
- Must be able to work 50-60 hours per week
- Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays
About Us
Cooper's Hawk Winery & Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!