Workplace Diversity
Health Aide/PCA

Health Aide/PCA

locationBoston, MA, USA
PublishedPublished: 1/27/2024
Full Time

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Everywhere you turn, you can feel it.  There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.  From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.

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Time Type:

Full time


All Locations:

26 Sturgis Street - PACE Winthrop, Broadway, Everett, East Boston, Revere PACE - 10 Garofalo Street


Provides Neighborhood PACE participants with in-home assistance with ADLs and IADLs. Must be able to work independently and efficiently in minimally supervised setting, problem solve effectively while recognizing when to seek advice from supervisory staff, and show respect and appreciation for the participant’s home, guests, and community. May be assigned to other supervised settings such as the PACE Center, on occasion and as needed.

Essential Duties and Responsibilities:                                                                  

  • Consistently monitors participant ADL/IADL care plans and follows plan of care as stated.Documents care provided on participant flow sheets.
  • Check the health aide voicemail at the beginning of each shift and every two hours until the end of the shift. Reports any abnormal findings, alterations in participant status and/or care refusal to the team in a timely fashion by reporting to the appropriate day center call in line or Nurse On Call when applicable.
  • Assists participants with ADLs per assignment, as defined in ADL/IADL care plan and as needed, for example when a participant requests assistance with toileting.
  • Accompanies participants to appointments as assigned.
  • Carries out simple treatments under the direction of nursing staff, including simple catheter care, skin assessments during personal care.

Qualifications and Requirements:

  • High School graduate or equivalent required.
  • Current certification as a H.H.A. /C.N.A. from an approved program. (ex. Red Cross). Must demonstrate competencies before providing participant care.
  • A minimum of one year experience working with a frail or elderly population.
  • Prior experience as health aide, personal care assistant or similar role.
  • Vehicle to travel from home to home preferred.
  • Excellent customer service and communication skills; bilingual a plus.
  • Physical capability to provide ADL and mobility assistance to all PACE participants.