High School Programs Associate
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Why join the Harvard Faculty of Arts and Sciences?
The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience.
Job Description
Job Summary:
This position supports the operations of Harvard’s high school programs by managing program data and communications, including application materials and correspondence with students, families, Summer School faculty, and DCE staff.
Job-Specific Responsibilities:
The Harvard Summer School (HSS) annually welcomes over 9,000 students to the Cambridge campus for intensive course work, 3,100 of whom attend selective-admissions programs for high school students: 1,700 in the Pre-College Program (Pre-College), and 1,500 in the Secondary School Program (SSP). These selective academic programs offer high school students from around the world the opportunity to study with Harvard Faculty and visiting scholars. These programs receive nearly 8,000 applications each year and we anticipate growth in applications and participants.
This position reports to the Associate Director, Secondary School Program within the HSS Office of High School Programs. The position ensures accuracy in applications; electronically logs and files application materials; corresponds with faculty; corresponds with applicants and their families; corresponds with admitted students; assists with processing and analyzing evaluation and assessment instruments; and serves as the initial contact for office visitors.
Duties and Responsibilities:
Receive, verify, and file application materials and student forms, including confirming the accuracy of documents submitted by school counselors and third parties.
Communicate in all forms (email, phone, in person) and serve as a source of information for applicants/students, family members, and faculty related to departmental policies and procedures.
Preview completed applicant files to ensure all materials are received and applications are ready to be reviewed by admission committee members.
Support staff with managing applicant and student data, processing changes, and verifying onboarding completion.
Gather and prepare data reports for summer staff and program assessment.
Conduct usability testing of the online student applications, including backend functionality, and make recommendations for enhancements and/or edits to our websites.
Serve as the primary point of contact for visitors and general inquiries.
Other duties as required.
Working Conditions:
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
This position will be based in Cambridge, MA.
Work is performed in an office environment with extensive computer and meeting use. During the Summer Program months (June-August), this position will be required to work on-campus daily, as well as some evenings, and several weekends for check-ins.
Hybrid workplace models are in place at Harvard Summer School (HSS) with a minimum of 1 day per week on campus during the fall and spring semesters. DCE or department may adjust these as necessary or appropriate. Furthermore, individual flexible and remote work options for this role will be discussed during the interview process.
Physical Requirements:
Some lifting of boxes (office supplies, check-in materials) and office set up may be required.
Qualifications
Basic Qualifications:
Three or more years of office, customer service, and/or data entry experience
Education beyond high school may count toward experience.
Additional Qualifications and Skills:
Bachelor's degree preferred.
Experience scheduling appointments, managing calendars, interacting over the phone, and acting as a greeter.
Excellent organizational skills, strong written and interpersonal communication skills, and the ability to work well in a team environment.
Experience using Salesforce, Banner, and Microsoft Office applications (including Excel) preferred.
Additional Information
- Standard Hours/Schedule: 35 hours per week
- Compensation Range/Rate (including Shift Differential if applicable): $60K-$70K, potential max of $75K
- Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
- Pre-Employment Screening: Identity, Criminal
- Other Information:
We will not provide visa sponsorship for this position.
A cover letter is highly encouraged for consideration.
All formal offers will be made by FAS Human Resources.
Work Format Details
This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and Ranges
This position is salary grade level 053. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Benefits
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
- Generous paid time off including parental leave
- Medical, dental, and vision health insurance coverage starting on day one
- Retirement plans with university contributions
- Wellbeing and mental health resources
- Support for families and caregivers
- Professional development opportunities including tuition assistance and reimbursement
- Commuter benefits, discounts and campus perks
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
EEO/Non-Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.