Housing Data Analyst Senior

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$41.51 - $51.03 Hourly

Department:

Department of County Human Services (DCHS)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

November 05, 2025

The Opportunity:

At Multnomah County, we believe that data driven insights can lead to impactful solutions. We are seeking a data professional that can provide innovative solutions to help improve housing outcomes for youth & families. Can you leverage your analytical skills to transform complex housing data into actionable insights that drive decisions and strategies?

The Youth & Family Services (YFS) Division breaks down barriers to help fight poverty and increase academic success. Our services are provided through homes, schools, nonprofits and communities. We connect people and find solutions so children develop, families thrive and people are safe from domestic and sexual violence.

We are seeking to fill one (1) Full Time Data Analyst Senior position. This position is scheduled as routine telework, 40 hours/week, Monday - Friday, 8:00 AM - 5:00 PM with 1 hour lunch. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Youth and Family Services Division, 209 SW 4th Avenue, Portland OR 97204.

The eligible list created from this recruitment may be used to fill future regular, limited duration, or temporary positions within the DCHS.

About the Position:The purpose of this position is to support data collection, data reporting and data analysis, in WellSky Community Services, for a variety of social service programs funded through the Youth & Family Services Division and the Homeless Services Department . This will include developing an overall understanding of these programs, their intended outcomes, and data collection requirements. This position will support and manage Youth & Family Services HMIS Database System, represent and participate in department level meetings and projects, providing guidance, insight and directional expertise. The person in this position will perform complex technical and analytical work in the design and creation of queries and reports in order to extract data from the county's unique, non-enterprise, business data application systems. The person in this position is part of a team that supports these functions across an array of 50+ programs. Building effective working relationships with colleagues and community partners is an essential activity of this position.

Job duties include but not limited to:

A. Develop Data Analysis and Reporting

• Serve as liaison between program management and external organizations (State of Oregon, partner agencies) regarding data needs and to develop and maintain reports and data analysis processes to support service delivery and program management activities.
• Interpret reporting needs, program instructions and requirements and provide guidance for the development of performance measures and methods of collecting information with program and evaluation staff so that the correct data for reporting is collected.
• Manage and configure custom features, settings and functions of the Wellsky Community Services database and perform System Administration 2 duties with unrestricted system access (if needed).
• Manage YFS user access as Varonis Group Administrator for all the YFS data team projects in the DataMart.
• Participate in Department Wide projects across divisions as representative of the YFS division. (e.g. DCHS Housing Dashboard, Program Offer Dashboard).
• Design and build complex reports mining data from multiple internal and external data systems and analyze program data to meet program needs.
• Design and develop interactive dashboards that translate complex information into accessible Tableau data visualizations for program staff use and County leadership presentations.
• Use SQL to extract and manipulate data from the County DataMart.
• Build an understanding of the Wellsky Community Services data collection system, including the user, administrative, and reporting interfaces and functions.
• Build an understanding of assigned social service programs in the areas of data collection, data reporting and analysis for purposes of understanding the program, the participants and service impact.
• Develop ad hoc, data quality and standard reports; Utilize reporting and data software tools, such as SAP Business Objects, Google Suite, Access and Excel, to conduct data queries, analysis and reporting; analyze and identify data elements required to meet specific report requirements; compile and organize data into user-friendly reports for use by managers, program specialists, and service delivery staff.
• Prepare, present reports lead discussion around meaning, analysis and uses for data reports in context of program(s). --Compile information and submit funder required reports accurately and on time, as necessary.

B. Data Quality

• Lead quality improvement processes across YFS (Housing Stability Team, Emergency Rental Assistance) and recommend solutions to accomplish program goals
• Build complex queries and calculations to mine, clean and compile data to prepare it for analysis.
• Leads in efforts to promote data quality and integrity for assigned portfolios and all programs in general. This includes developing workflows, end user handbooks, and other data tools and documentation that promote data integrity.
• Work with Data Technician staff to streamline and focus training for accurate and complete data entry and reporting.
• Develop deep understanding of assigned program areas, in particular as the program development and design relates to data collection and reporting.
• Conduct training sessions with coworkers and end users, as necessary. --Troubleshoot and work to resolve data, reporting, and system inconsistencies.
• Participate in team-wide efforts around data accuracy and completeness; meet with agency staff and managers to communicate issues and problem solve solutions.

C. Coordination and Communication

• Work as liaison between the system users and IT to translate information needs into work requests for IT. Collaborate with IT in the development and implementation of ETL specifications and represent the YFS data team in the DCHS Reporting and Application Technical Group.
• Design, develop and maintain internal and external complex data tracking systems.
• Advocate to obtain needed data and reports from external sources in support of the yearly budget (Program Offer) data collection, documentation and recommendations and assist program managers with budget forecasting.
• Develop documentation for internal and external users (design intake forms, program instructions and training materials).
• Design infographics and flyers (e.g. YSHP and ILN) to illustrate program goals, outcomes and success stories to a variety of stakeholders.
• Establish effective working relationships with internal and external colleagues; participate in system planning and coordination efforts as appropriate and relevant to the work portfolio. --Represent the YFS Data Team, Wellsky Community Services and the Division in related activities. --Participate as an engaged member of the Data Management Team.
• Participate in Department and Division-wide activities as appropriate.

D. Training and Technical Assistance

• Provide training and ongoing technical, statistical and analytical support for the members of the data team, leadership and a variety of internal stakeholders. Provide technical expertise to outside agencies.
• Respond to questions regarding WellSky access and process by responding to WellSky support email, as needed.
• Use established tools and documents to support and conduct training of end users and other stakeholders, as needed.

The successful candidate will demonstrate:

• Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
• Ability to establish and maintain culturally effective, trusted relationships with individuals from various groups and backgrounds including team members, leadership, cross jurisdictional stakeholders, and community partners
• Ability to successfully complete duties and assignments that are complex, difficult and varied knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to opportunity
• Knowledge of trauma-informed practices that actively do not re-traumatized individuals and communities
• Comfort with change

Diversity and Inclusion: At Multnomah County, equity is at the core of what we do. We don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer.

TO QUALIFY:

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.

Minimum Qualifications/Transferable Skills*:

⦁ Equivalent to a bachelor's degree AND

⦁ Three (3) to six (6) years of experience that demonstrates the ability to perform the duties of the position.

⦁ Must pass a criminal background check (this step occurs after a job offer)

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION:

The Application Packet: (Attachments other than cover letters will not be reviewed unless specifically requested.)

Your completed application must include all of the following:

1. A resume. Please attach your resume as a separate document. (As an internal candidate, you may choose to complete your Talent Profile in Workday instead of or in addition to attaching a resume, but a comprehensive Talent Profile is not required to apply for this position.)

2. A cover letter.Please attach your cover letter as a separate document. Your cover letter should address why you are interested in this opportunity and how your qualifications and experiences will make you a successful candidate for this position. Also please describe how working with and serving marginalized or communities of color is an important value to you.The cover letter should also address the supplemental questions below:

(1) This position requires an overall understanding of housing stability and homeless prevention programs in an HMIS, their intended outcomes, and data collection requirements. Describe your experience in quickly understanding complex program structures and data needs, and how you would apply this to the Youth & Family Services Division and Homeless Services Department.

(2) A significant portion of this role involves leading quality improvement processes and promoting data quality and integrity. Provide an example of a time you led an initiative to improve data quality for a project or program, outlining the success/challenges you faced and the steps you took to overcome them.

(3) This position involves designing and developing interactive dashboards using Tableau and building complex reports from multiple internal and external data systems. Describe your experience with data visualization tools and reporting software (e.g., Tableau, SAP Business Objects, Google Suite, Access, Excel), and how you ensure that complex information is translated into accessible and actionable insights for various stakeholders.

--- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --

We will not review separate resumes or other attached files that are not your cover letter or documentation that establishes your eligibility for veterans' preference. (The recruiter as listed on the job announcement must receive all required veterans’ preference documentation by the closing date of the recruitment.)

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

1. Initial review of minimum qualifications

2. Cover letter review

3. Phone screen

4. Consideration of top candidates

5. Background and reference checks

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL INFORMATION:

Type of Position: This hourly union-represented position is eligible for overtime pay.

Benefits: Multnomah County offers a comprehensive Benefit package to all eligible employees.

Pay Equity: The county regularly reviews pay equity for our workforce. When setting pay we consider applicants’ education, experience, seniority, training, and tenure in relation to other employees performing a similar level of work.

ADDITIONAL DETAILS:

Routine Telework: This position is designated as “routine telework,” meaning you will be working remotely (from home). As with all routine telework positions, employees may be required to come into the office on occasion. The designation of Routine Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations.

Work Location: This position works onsite at the Five Oaks Building, 209 SW 4th Avenue, Portland OR 97204.

Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.

In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Gary Miguel

Email:

gary.c.miguel@multco.us

Phone:

+1 (503) 3148943

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6456 - Data Analyst Senior