Information Technology Trainer

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details Posting Details Job TitleInformation Technology TrainerRequisition NumberRE53596Working TitleDigital Adoption AnalystDepartment Name3L300:ITS Communications & Strategic PlanningWork LocationLexington, KYGrade Level44Salary Range$43,805-70,075/yearType of PositionStaffPosition Time Status Full-TimeRequired EducationClick here for more information about equivalencies:https://hr.uky.edu/employment/working-uk/equivalenciesRequired Related Experience

3 yrs

Required License/Registration/CertificationNonePhysical RequirementsSitting for long periods of time in front of a computer. Some standing, walking and lifting of objects up to 25 pounds.ShiftTypical day shift, on occasion will work nights and weekends.Job SummaryResponsible for developing, implementing, and maintaining the organization’s digital adoption platform and related initiatives to enhance enduser training and onboarding. Converts operational processes into intuitive guided walkthroughs, process flows, and inapp support using digital adoption tools. Supports enterprise change management by creating strategic, userfocused content and ensuring adherence to governance standards for naming, organization, accessibility, and lifecycle management. Continuously tests and updates content to maintain accuracy and alignment with evolving systems, configurations, and policies. Partners with endusers to gather feedback, address questions, and ensure solutions meet business needs. Manages permissions and access requirements to support a seamless digital adoption experience.Skills / Knowledge / AbilitiesDoes this position have supervisory responsibilities? NoPreferred Education/ExperienceDriver’s license preferred.Deadline to Apply03/19/2026Our University CommunityWe value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * How much experience do you have creating or working with digital content?
   • None
   • More than 0, up through 2 years
   • More than 2 years, up through 4 years
   • More than 4 years, up through 6 years
   • More than 6 years
2. * Please describe, in your opinion, the single most important skill an individual needs to be successful in this role.

   (Open Ended Question)

3. * Please describe your experience in higher education.

   (Open Ended Question)

Applicant Documents
Required Documents

1. Resume
2. Cover Letter

Optional Documents

PI283107697