Innovation Program Manager
US-GA-Atlanta
Job ID: 2026-20782
Type: Full-Time
# of Openings: 1
Category: Program Management
InComm Payments
Overview
When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
Responsibilities
- Coordinate innovation and owner services portfolio program activities across cross-functional committees, ensuring timely preparation, documentation, and follow-up on action items.
- Manage and organize program assets including presentations, intake forms, business cases, roadmaps, and proof-of-concept (POC) documentation.
- Support the delivery of multiple concurrent owner services portfolio and innovation projects by maintaining schedules, dependencies, risks, and status reporting.
- Assist with product and solution analysis by gathering requirements, documenting use cases, and supporting the evaluation of technology initiatives.
- Maintain intake and prioritization workflows for committee review requests, POCs, and pilot projects.
- Prepare executive-ready materials such as status reports, dashboards, and summaries for steering committees and leadership reviews.
- Track program metrics including committee vote results, POC outcomes, pilot results, and project value indicators.
- Facilitate clear and detailed communication and coordination between IT, product, security, vendors, and business stakeholders to support innovation delivery.
- Support client and partner coordination activities, including meeting logistics, demo preparation, and evaluation notes.
- Conduct lightweight product and market research to support feasibility assessments and recommendations.
- Document user needs, problem statements, success criteria, and outcomes for innovation initiatives.
- Contribute to continuous improvement of owner services portfolio and innovation processes, templates, and governance standards through retrospectives, surveys, and other feedback mechanisms.
Qualifications
Required:
- Bachelor’s degree in Information Systems, Business, Technology, or a related field (or equivalent experience).
- 3 – 5 years of real-world IT program management experience
- Strong organizational and communication skills at all levels including executives with attention to detail.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency with Microsoft Office or similar productivity tools (PowerPoint, Excel, Word).
Preferred:
- Exposure to project management and product analysis coursework including PMP, CPM, or PSM certifications.
- Familiarity with Agile, Lean, or innovation frameworks.
- Interest in emerging technologies, digital products, or enterprise innovation.
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