Intake Supervisor

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.

Job Summary

• Lead the Admissions/Intake Services department at The Bradley Center through providing administrative and clinical leadership to the department
• Analyze, monitor, and lead the daily operations of the admissions department through evaluating, recommending, and implementing workflow in order to maintain optimal standards of patient care
• Responsible for evaluating performance against established expectations and standards

Leadership Capabilities

• Provide leadership, direction and growth opportunities to members of the department, performing those responsibilities in accordance with the Hospital’s policies and applicable laws
• Responsible for participating in interviewing, hiring, planning, assigning or directing work, appraising performance, disciplining team members and resolving problems

Essential Functions

• Provides clinical and administrative leadership and supervision of the Patient Access department
• Establishes and communicates expectations and standards to associates; monitors performance and provides effective feedback and coaching
• Coordinates resources to obtain recommended treatment
• Develops, cultivates, and maintains internal and external relationships within the community and region
• Educates the community and promote the services of The Bradley Center; provides appropriate resources to the community
• Oversees the proper utilization of financial and human resource assets
• Collaborates with Utilization Review to monitor and provide for the appropriate utilization of hospital-based services to meet payer guidelines

Education

• Master’s degree in Nursing, Psychology, Sociology, or related field Required

Required Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision
• Must be able to work in a stressful environment and take appropriate action

Licenses/Certifications

• Licensed Clinical Social Worker (LCSW, Licensed Professional Counselor (LPC), or Licensed MSN
• Valid Driver's License.

Experience

• Three (3) years of behavior health experience