Overview
As an Investment Services Associate, you will directly assist a team of Financial Advisors, working directly with the OnPoint Investment Services department to reach and exceed department goals by performing all essential administrative functions.
Responsibilities:
- Provide frontline service for the department by handling incoming calls and responding to inquiries and requests from current and future clients and members.
- Setting appointments via phone and in person with clients and prospects for Financial Advisors. Organize and maintain calendar and meeting schedule.
- Process all required incoming documents from Financial Advisors and track progress of document approval. Work directly with Financial Advisors to correct any paperwork that needs follow-up.
- Process all incoming checks the same day they are received.
- Create, produce, and maintain reports and record keeping for the purpose of growing client relationships and compliance.
- Input member information into database systems. Generate reports from the database to enhance organizational productivity and effectiveness. Perform moderately complex administrative and operational tasks.
- Work on special projects with Financial Advisors and department management as needed. For example: annual client fee management, required minimum distribution tracking, client event preparation, pro-active client communication, branch staff training.
- Assist Financial Advisors in updating all compliance related issues, training, practices and deadlines. Follow up on deadline-driven tasks and issues.
- Occasionally enter securities buy & sell orders.
Knowledge, Skills and Abilities:
- Ability to prioritize and handle multiple tasks simultaneously, and in some cases, with short deadlines and without sacrificing accuracy or efficiency.
- Strong decision making and investigative skills, analytical skills as well as problem-solving, and critical-thinking skills.
- Excellent communication, both verbal and written.
- Strong telephone presence and ability to communicate effectively on the phone.
- Strong client service & technical skills.
- Knowledge of investment and insurance products, policies & procedures.
Qualifications
- High school diploma or GED required.
- FINRA Series 7, 66 licenses preferred.
- Life and Health Insurance license preferred.
- College degree preferred.
- Three years in the financial services industry preferred.
- Willingness to travel to other branches in the area.
OnPoint Community Credit Union is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
JobFamily
Wealth Mgt & Invest
JobFunction
Wealth Mgt & Invest
PayType
Hourly